Lead Software Engineering Program Manager, Square Hardware
Company Description
Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together.
So we expanded into software and started building integrated, omnichannel solutions - to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.
Today, we are a partner to sellers of all sizes - large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.
Job Description
As the Lead of the Software EPM team for Square Hardware, you will manage a small group of experienced technical EPMs who work with product, engineering and operations teams on new product development and our in-market portfolio. Reporting to the Head of Hardware EPM, you will utilize a solid Software / Firmware / Consumer Electronics background to understand technical details of cross-functional issues and risks. The Software EPM Lead will utilize previous management experience to mentor and unblock the team and to help Square Hardware scale our portfolio and development approach.
You Will:
- Lead a small team (6-10) of experienced technical Software Engineering Program Managers
- Drive program management best practices for software development
- Foster a culture of informed risk-taking and collaborative problem-solving
- Provide career development and growth opportunities to the team
- Partner with Leads across Square Hardware disciplines (Product, Hardware Engineering, Software Engineering, Manufacturing, Operations, Quality, Infrastructure) etc to improve the Square Hardware development process
- Build relationships outside of Square Hardware (eg Applications and UX teams, Finance partner, certification partners, external labs, etc)
Qualifications
You Have:
- 10+ years of industry experience.
- 10+ years of project management experience.
- 3+ years of team leadership experience
- Excellent verbal and written communication skills
- Experience with consumer electronics devices including manufacturing test interface
- Strong technical background
- Experience leading a distributed team
- Ability to travel internationally
- Custom Android knowledge is a plus
Qualifications
You Have:
- 10+ years of industry experience.
- 10+ years of project management experience.
- 3+ years of team leadership experience
- Excellent verbal and written communication skills
- Experience with consumer electronics devices including manufacturing test interface
- Strong technical background
- Experience leading a distributed team
- Ability to travel internationally
- Custom Android knowledge is a plus