Job Requisition ID #

24WD75652

La traduction en Français se trouve plus bas!/The French translation can be found below!

Position Overview

Position Overview as our Lead Analyst, Digital & eCommerce for our fast-expanding eCommerce business, you will help connect the dots across digital customer touch points at Autodesk through intuitive business dashboards and analysis. Your data insights will directly influence Digital & eCommerce growth and improved customer experience. Your role will be collaborative, working with global partners and other teams outside of the immediate organization, such as other analytics and retention business teams. You will be reporting to the Director of Analytics. This is an exciting career opportunity for an experienced analyst, with a passion for driving business growth and improving customer experience in the digital world. This is a remote role.

Responsibilities

• Take Manage a variety of Digital and eCommerce related analytics projects. Support global teams with data insights around standard Subscription (SaaS) customer life cycle elements including Acquisition, Retention and Expansion

• Lead with insights by conducting deep dive analyses on a variety of renewal/retention activities such as customer renewal behavior, cohort modeling, product adoption, and geographic trends.

• Analyze subscription renewal data and apply statistically analyses to identify trends and patterns influencing renewal rates.• Work with the Retention business, Customer Success, and Product teams to develop strategies that improve subscription renewals and maximize customer lifetime value.

• Work with partners and team members to prioritize new features for business intelligence and reporting solutions.

• Present complex data into simple, concise, and engaging stories and visualizations that bring insights to the forefront and empower decisions.

Qualifications:

• Self-starter, who works well independently.

• Expertise in working with and influencing partners.

• Experience in measurement and metrics related to a subscription business. Understanding of SaaS metrics such as ARR, MRR, GRR, NRR.• Manage changes in requirements, direction or circumstances with minimal need for reorientation.

• Solid knowledge of digital marketing/sales and eCommerce analytics and subscription businesses

• Experience in visualization tools such as Power BI (including DAX) or Tableau

• Experience in SQL and Excel (visualization, pivot tables)

24WD75652 Analyste en chef, numerique et commerce electronique

Presentation du poste

En tant qu'analyste en chef numerique et commerce electronique pour notre activite commerce electronique en pleine expansion, vous aiderez a relier les points entre les differents points de contact clients numeriques chez Autodesk grace a des tableaux de bord et des analyses intuitifs. Vos informations auront une incidence directe sur la croissance du secteur du commerce electronique et du numerique et sur l'amelioration de l'experience client. Il s'agit d'un poste très transversal et collaboratif, travaillant en etroite collaboration avec des partenaires mondiaux et d'autres equipes en dehors de l'organisation immediate, comme d'autres equipes d'analyse, de fidelisation, de generation de demande, de finance, etc.

Il s'agit d'une opportunite de carrière passionnante pour un ou une analyste d'affaires chevronne, desireux de stimuler la croissance de l'entreprise et d'ameliorer l'experience des clients dans le monde numerique. Si vous êtes a la recherche d'un poste stimulant, mais très gratifiant et a fort impact, lisez ce qui suit! Ce poste relève directement de la direction, DEC Analyses et informations - Coo-Wwsales-Numerique et commerce electronique.

Responsabilites

• S'approprier une variete de projets d'analyse lies au numerique et au commerce electronique. Assister les equipes mondiales grace a des tableaux de bord et des informations sur les elements du cycle de vie standard du client avec abonnement (SaaS), notamment l'acquisition, la fidelisation, l'expansion, etc.
• Rechercher, analyser et visualiser les donnees a l'aide d'outils permettant d'exploiter efficacement les informations et de communiquer des resultats qui informent et renforcent les decisions de l'entreprise
• Travailler en etroite collaboration avec les partenaires commerciaux et les membres de l'equipe pour definir les priorites, definir, developper, deployer et maintenir de nouvelles fonctionnalites pour les solutions de veille strategique et de rapport
• Innover dans les methodes d'analyse pour tirer le meilleur parti des donnees
• Collaborer de manière proactive et efficace avec d'autres equipes Autodesk afin de s'aligner sur les metriques et de mesurer efficacement la croissance de l'activite numerique. Identifier les lacunes dans les mesures ou dans les metriques, definir les rapports et analyses supplementaires requis et rationaliser les rapports existants
• Ce poste est un poste distant qui permet d'être dans un centre principal si necessaire

Exigences minimales

• Aptitude a presenter des donnees complexes dans des recits interessants, simples et concis avec des illustrations qui amènent les informations a l'avant-plan
• Sixième sens pour detecter les « donnees significatives » et capacite a trouver des solutions a la fois creatives et pragmatiques aux problèmes lies aux donnees
• Succès avere dans la collaboration avec les parties prenantes et les partenaires commerciaux et dans l'exercice de leur influence sur l'ensemble des fonctions
• Solide connaissance des activites d'abonnement et des analyses de marketing/ventes et/ou de commerce electronique numeriques
• Experience dans les outils de visualisation comme Power BI (y compris DAX), Tableau, etc
• Une experience en SQL et en Excel avance (visualisation, tableaux croises dynamiques, etc.) est requise, ainsi qu'une experience des macros ou de VBA
• Experience d'au moins un langage d'extraction de donnees, de script ou de modelisation (p. ex. Python) est un atout

Learn More

About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk - our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

When you're an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!

Benefits

From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/

Salary transparency

Salary is one part of Autodesk's competitive compensation package. For U.S.-based roles, we expect a starting base salary between $87,400 and $150,700. Offers are based on the candidate's experience and geographic location, and may exceed this range. In addition to base salaries, we also have a significant emphasis on annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

Equal Employment Opportunity

At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.

Diversity & Belonging

We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

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