Cloud Tech Support Engineer - Co-op

Sorry, this job was removed at 08:16 p.m. (EST) on Monday, Oct 28, 2024
Boston, MA
Hybrid
Cloud • Information Technology
Wasabi is focused on just one thing: being the largest pure play cloud storage provider in the world.
The Role

At Wasabi, we’re a proven collection of pioneers, visionaries and disruptive doers. We see things differently than our competitors, and we make our mark in the industry by challenging the norm and delivering the unexpected and improbable. We’re a fast-growing company taking the Cloud Storage industry by storm and recognized as one of the best places to work in Boston. 

 

Wasabi hot cloud storage is a new class and category of cloud storage, breaking all traditional barriers and boundaries of storage with a disruptive value proposition of being 1/5th the cost of AWS S3, faster than the competition, with no fees for egress or API request and delivered as a single-tier solution. Cloud storage has never been so simple, so fast and so inexpensive. It’s all part of our vision to make cloud storage the next great global utility, just like electricity.


Role Description: Cloud Tech Support Engineer - Co-op


Role Purpose:


Wasabi Technologies Inc. is seeking for an enthusiastic candidate who has a software engineering background and interest to join our exciting team for a period of 8 months co-op term from January to August (Spring term 2025). This position offers flexible hours and competitive market wages. 


The position reports to the Technical Support Engineering Manager, and will work closely with our Support Team, the Product Team, other Development & QA Teams, and other NEU co-ops.


*Principals Only. No Recruiters.

Responsibilities:

  • Help our enterprise customers integrate their applications with Wasabi.
  • Assist our partners in successfully deploying Wasabi into their customer environments.
  • Explore the inner workings of the S3 protocol and how it communicates with Wasabi’s services.
  • Engage with Wasabi sales and development engineers worldwide to enhance our service.

Requirements:

  • Computer Science/Telecommunication Networks or Software Engineering background (this work will involve utilizing existing in-built tools and creating new tools/utilities that can talk to Wasabi Cloud).
  • Desire to diagnose, research, reproduce, and report defects, working closely with R&D (this work will involve testing our storage service with third-party storage applications and working with our customers on their storage-related use cases).
  • Support our partner engineering team by validation interop between Wasabi and hundreds of third-party software applications using APIs & SDKs.
  • Familiarity with AWS S3/Cloud storage.
  • Understanding of Linux and networking protocols such as HTTP, TCP/IP, DNS, TLS.
  • Master's degree preferred.

Wasabi Technologies is an Equal Opportunity Employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

What the Team is Saying

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The Company
Boston, MA
400 Employees
Hybrid Workplace
Year Founded: 2017

What We Do

Wasabi provides simple and affordable hot cloud storage for businesses all over the world. It enables organizations to store and instantly access an unlimited amount of data with no complex tiers or egress or API fees, delivering predictable costs that save money and industry leading security and performance businesses can count on. Trusted by customers worldwide, Wasabi has been recognized as one of technology’s fastest-growing and most visionary companies. Created by Carbonite co-founders and cloud storage pioneers David Friend and Jeff Flowers, Wasabi is a privately held company based in Boston. Wasabi is a Proud Partner of the Boston Red Sox, and the Official Cloud Storage Partner of Liverpool Football Club and the Boston Bruins.

In September 2022, Wasabi achieved unicorn status following $250M in funding. To date, Wasabi has raised over $500M at a $1.1B valuation.

As leaders in our community, Wasabi strives to always inspire by example and give to those who are most in need. We team up with our partners in a purposeful way to create corporate social responsibility initiatives that will make a true impact in a way that is authentic to who we are. Our community engagement programs include Veteran Support like the Run to Home Base, Female Empowerment, Educational Opportunities, Non-Profit Storage Donations, and more. We also created a unique music and arts CSR program to bring the power of music and the arts to those who need it worldwide. The Red Hot Beats program launched with our partners at the Liverpool Football Club Foundation promotes mental health and wellness through music therapy for young people in the Liverpool area. Meanwhile our founding partnership of the MGM Music Hall at Fenway supports arts access, education, and opportunity for students and emerging artists in New England.

Why Work With Us

At Wasabi, we know that product alone does not make a company. We empower our employees to thrive by prioritizing their personal lives with unparalleled flexibility. As a result, they bring remarkable enthusiasm to their careers at Wasabi.

We have team members from every corner of the globe, including the US, Europe, Asia, and Australia!

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Wasabi Technologies Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Wasabi has a full remote work policy. However it maintains its corporate office at 75 Arlington Street in Boston and encourages employees to use it when they need to - whether for collaboration, client meetings, or simply a change of scenery.

Typical time on-site: Flexible
Boston, MA

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