Our Opportunity:
Chewy is focused about our customers experience. We move fast to rethink and redesign our supply chain optimization frameworks from ground up. If the opportunity to build a best-in-class supply chain network, make a large business impact, and deliver large scale savings intrigue you, we will want to talk to you!
Chewy's is seeking a Research Scientist II of a balanced background in optimization, machine learning (ML), and simulation to join the Supply Chain Outbound Science team. You will be instrumental in driving the transformation towards ML-based replenishment models. The goal is to ensure adaptability to constant changes and complexity in our supply chain systems. This includes finding, constructing and deploying the right models from the ground up to optimize our outbound fulfillment for customer orders. Chewy’s Supply Chain team operates in a fast-paced environment where every day brings new challenges and new opportunities.
What You’ll Do:
- Develop and implement models and solutions to solve complex supply chain problems using optimization, machine learning, and relevant simulation or artificial intelligence (AI) techniques.
- Deep dive large supply chain data to explain change, develop insights, and provide recommendations.
- Work with stakeholders across organizations (with Inbound, S&OP, Transportation, and Supply Planning) to understand business requirements and translate them into technical specifications for models and algorithms.
- Implement process improvement initiatives that drive improvements to the metrics and streamline the Supply Chain.
- Communicate technical concepts and results to non-technical stakeholders in a clear and concise manner.
What You’ll Need:
- An advanced degree (M.S., PhD (preferred), or equivalent experience) in Data Science, Operations Research, Applied Mathematics, or related fields.
- Strong background in Optimization and machine learning with practical experience in developing and deploying models in cloud environments like AWS, Azure, Google Cloud, etc.
- Two years working experience on solving supply chain business problems is highly preferred.
- Prior experience working with deep learning models like NNs, CNNs, LSTM, etc. and RL models, highly preferred.
- Proficiency in Python coding including ML libraries
- Proficiency in solving optimization problems using Gurobi, Xpress, or CPLEX
- Ability to use collaborative programming tools (Git, Confluence, etc.)
- Ability to translate complex data sets and research into simple business recommendations.
- Ability to manage multiple projects and prioritize competing requirements.
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
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What the Team is Saying
What We Do
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. We view pets and pet parents as family, and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
Launched in 2011, we offer the personalized service of a neighborhood pet store alongside the convenience and speed of e-commerce. Customers love shopping our wide selection of products of more than 100,000 products (including our Private brands and prescription Rx food and Rx medication products), which we offer at competitive prices, fast 1-2 day shipping and around-the-clock convenience that only e-commerce can offer.
Chewy’s commitment to customer service is the core of our brand, and our customers love us for it. We “WOW” pet parents through 24/7 assistance, advice and encouragement every day of the year. We make pet parenting easy with our convenient Autoship subscription program—which allows our customers to schedule their orders, so they never run out of their pet food, supplies and medication they need.
As an e-commerce company, product innovation drives our operations, and our team is constantly striving to find new and better ways to improve our customers’ experience. From an easy-to-navigate website and highly rated mobile apps, to detailed order tracking and personalized “Pet Profile” features, we are transforming the way pet parents shop.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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Employees engage in a combination of remote and on-site work.
