At Chewy, we are building operational AI tools to manage critical business functions and developing human factor robots for our fulfillment network. We are hiring an elite team to push the boundaries of how to monitor and manage a large-scale business with limited human intervention. If your ideal day involves managing predictable tasks or incremental improvements, this role won’t be a fit. We’re looking for someone who thrives in complexity, who doesn’t just solve problems but redefines them.
WHAT YOU’LL DO:
- Perform market research on all things AI and Robotics
- Develop tools to keep Chewy teams informed of industry developments and trends
- Develop and maintain relationships with key industry partners
- Initiate and manage proof of concept projects with industry partners
- Develop tools and artifacts that highlight Chewy’s AI and Robotics work
WHAT YOU’LL NEED:
- Bachelor's Degree (AI, Data Science, Engineering, MIS, CS, or related field)
- Track record of solving problems others deemed impossible
- Comfort working in an ambiguous space where ideas are regularly challenged
- Comfort being deeply wrong and learning from your failures
- The ability to work with minimal guidance on undefined problems
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
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What the Team is Saying
What We Do
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. We view pets and pet parents as family, and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
Launched in 2011, we offer the personalized service of a neighborhood pet store alongside the convenience and speed of e-commerce. Customers love shopping our wide selection of products of more than 100,000 products (including our Private brands and prescription Rx food and Rx medication products), which we offer at competitive prices, fast 1-2 day shipping and around-the-clock convenience that only e-commerce can offer.
Chewy’s commitment to customer service is the core of our brand, and our customers love us for it. We “WOW” pet parents through 24/7 assistance, advice and encouragement every day of the year. We make pet parenting easy with our convenient Autoship subscription program—which allows our customers to schedule their orders, so they never run out of their pet food, supplies and medication they need.
As an e-commerce company, product innovation drives our operations, and our team is constantly striving to find new and better ways to improve our customers’ experience. From an easy-to-navigate website and highly rated mobile apps, to detailed order tracking and personalized “Pet Profile” features, we are transforming the way pet parents shop.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
