Our Opportunity:
Chewy is looking for an HRIS Senior Solution Manager to join our HR Operations Team! In this role, you will be the Workday configuration and support domain expert for Payroll and Absences modules. You will have an opportunity to support and drive the implementation of new functionality and enhancements by understanding end-user needs, developing business and functional requirements, building streamlined and effective processes, and supporting technical design, testing, and deployment to provide an outstanding user experience. You will partner across functional business teams, translating business needs to practical solution design recommendations, ensuring data, configuration, and security meet requirements. This role will use your deep functional expertise to understand process and systems requirements and contribute to the development and deployment activities for HCM technology as part of the HRIS team.
What You’ll Do:
- Define and shape the business process architecture within Payroll and Absence
- Act as the primary authority on HRIS configurations, combining expert-level proficiency in the systems and solutions with an understanding of the functional HR processes
- Communicate clearly and collaborate with Team Members to turn broad requirements into recommended solutions
- Support feature releases and issue resolution, working with business users, IT, vendors, and other support teams to define scope, prioritize, plan, and implement system changes and enhancements
- Document requirements and technical specifications to support our solution landscape and HR organizational needs for systems implementation, upgrades, and process improvements
- Develop project plans using data captured, constraints, and probable consequences, ensuring alignment to project schedule and other specifications
- Manage project work, key delivery dates, and specified project tasks
- Identify test scenarios, develop test scripts, and provide crucial support in Systems Integration Testing (SIT)
- Work directly with partners to identify, analyze, design, test, and implement new solutions or improvements to existing solutions
- Help review communication and training materials in support of system navigation and changes, ensuring technical accuracy and assisting where necessary to develop
- Conduct high-level needs analysis and recommend service improvements to increase the efficiency of the systems
- Develop and maintain awareness of the payroll industry to ensure compliance with policies and procedures
- Participate in scheduled and ad hoc training to improve policy and process acuity
- Mentor team by providing guidance, allowing them to learn new skills and functional areas
What You’ll Need:
- Bachelor’s degree in computer science, Human Resources, Business Administration, or related field or equivalent experience
- 5+ years of Workday experience, including a deep knowledge of the Workday core HCM, Payroll, and Absence modules
- Workday certifications preferred
- Knowledge of downstream integrations with the ability to gauge the impact of changes, triage, and remedy incidents and/or scope level of effort for new initiatives
- Superb communication, organizational skills, and a Customers First approach to collaboration, including translating between technical and business groups, influence decisions, and bring forward a vision or opinion
- Demonstrated attention to detail and accuracy; ability to design and develop solutions to meet business needs creatively
- Comfort with leading multiple tasks and projects simultaneously and ability to prioritize decisions and tasks effectively to thrive in a fast-paced, dynamic environment
- Expertise in agile software development methodologies and their adoption within teams
- Demonstrable experience with the implementation of sophisticated HR systems such as Workday (e.g., SAP, Oracle, Success Factors)
- The utmost passion for both technology and leadership
- Travel expectation is approximately 10%
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Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
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What We Do
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. We view pets and pet parents as family, and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
Launched in 2011, we offer the personalized service of a neighborhood pet store alongside the convenience and speed of e-commerce. Customers love shopping our wide selection of products of more than 100,000 products (including our Private brands and prescription Rx food and Rx medication products), which we offer at competitive prices, fast 1-2 day shipping and around-the-clock convenience that only e-commerce can offer.
Chewy’s commitment to customer service is the core of our brand, and our customers love us for it. We “WOW” pet parents through 24/7 assistance, advice and encouragement every day of the year. We make pet parenting easy with our convenient Autoship subscription program—which allows our customers to schedule their orders, so they never run out of their pet food, supplies and medication they need.
As an e-commerce company, product innovation drives our operations, and our team is constantly striving to find new and better ways to improve our customers’ experience. From an easy-to-navigate website and highly rated mobile apps, to detailed order tracking and personalized “Pet Profile” features, we are transforming the way pet parents shop.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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