Our Opportunity:
Chewy is hiring a Software Development Manager for our Fulfillment Support Applications (FSA) team.
This position will have exposure across the fulfillment and supply chain organization, influencing the vision and implementation of architecture, design, and features that directly impact the planning strategy of the company’s fulfillment operations. The person will be building strong relationships across all levels of the organization and with multi-functional teams, providing guidance and support for the team's products, and leading incident management efforts to drive timely resolutions. Further, this manager will collaborate with the engineering organization to establish the best practices and chip in to the development of Chewy's overall system and service architecture ecosystem. The ideal candidate will possess a software engineering background, along with shown hands-on experience in developing a team of engineers and optimizing business operations. As part of a dynamic team, this role offers a tremendous opportunity for professional growth with a leading online pet retailer in the U.S. The role will have immense visibility in Chewy's technology & business organizations.
What You’ll Do:
- Technical Leadership Expertise:
- Provide strategic direction and technical leadership in developing, deploying, and maintaining applications and services essential to fulfillment operations.
- Collaborate with engineers to translate business requirements into scalable and efficient technological solutions.
- Establish technical standards and guidelines to ensure integrity of systems and compliance with company IT standards, policies, and processes.
- Code Quality and Review:
- Establish coding standards, code review processes, and quality assurance practices.
- Conduct regular code reviews, providing constructive feedback to Team Members to improve code quality, readability, and maintainability.
- Implement automated testing frameworks and CI/CD pipelines to ensure continuous integration and delivery of high-quality software.
- AWS Expertise and Cloud Architecture:
- Use your expertise in AWS services to architect and implement scalable, resilient, and cost-effective cloud solutions.
- Implement best security, compliance, and performance optimization practices in AWS environments.
- Team Development and Mentorship:
- Lead 5-8 experienced software engineers responsible for building applications essential to Chewy’s fulfillment operations strategy.
- Mentor and coach Team Members, guiding technical skills development, career growth, and professional excellence.
- Identify team training opportunities and skill gaps, implementing initiatives to enhance technical capabilities and expertise.
- Cultivate a supportive and inclusive team culture that values collaboration and continuous improvement.
- Recruit and hire new engineers and mentor the growth of the existing team.
What You’ll Need:
- Bachelor's or Master's Degree in Computer Science, or a similar Math or Engineering field, or equivalent work experience!
- 5-10 years in Software Development as an Engineer, 2+ years as a Software Manager, leading a team, excellent ability to develop teams and lead from the front.
- Experience working under an Agile/Scrum methodology, performing business requirement analysis and design with strong prioritization skills to identify minimal viable products.
- Excellent communication, interpersonal, and leadership skills, with the ability to inspire teams and Strong problem-solving and decision-making abilities, focusing on getting results and delivering value to partners.
- Proficiency in object-oriented programming languages such as Java and Python with experience in architecture, design, development and implementation.
- Extensive experience with cloud technologies, particularly AWS, and proficiency in cloud architecture design and implementation. Hands-on experience with AWS services such as ECS, S3, Lambda, Aurora DB.
- Solid foundational knowledge and hands-on experience across various testing, including Unit Testing, Integration Testing, and Performance Testing, ensuring comprehensive software quality and reliability.
- Proficient in using application monitoring tools such as Datadog and Dynatrace to track system performance, identify issues, maintain runbook, and ensure optimal application health.
Bonus:
- eCommerce fulfillment experience!
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
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What the Team is Saying
What We Do
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. We view pets and pet parents as family, and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
Launched in 2011, we offer the personalized service of a neighborhood pet store alongside the convenience and speed of e-commerce. Customers love shopping our wide selection of products of more than 100,000 products (including our Private brands and prescription Rx food and Rx medication products), which we offer at competitive prices, fast 1-2 day shipping and around-the-clock convenience that only e-commerce can offer.
Chewy’s commitment to customer service is the core of our brand, and our customers love us for it. We “WOW” pet parents through 24/7 assistance, advice and encouragement every day of the year. We make pet parenting easy with our convenient Autoship subscription program—which allows our customers to schedule their orders, so they never run out of their pet food, supplies and medication they need.
As an e-commerce company, product innovation drives our operations, and our team is constantly striving to find new and better ways to improve our customers’ experience. From an easy-to-navigate website and highly rated mobile apps, to detailed order tracking and personalized “Pet Profile” features, we are transforming the way pet parents shop.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
