The Director of Account Management at ezCater will lead the Account Management team to drive growth with key accounts, cultivating strong customer relationships. The role involves strategic planning, collaboration with senior leadership, coaching team members, and utilizing data-driven decision-making. The director will focus on account retention and revenue growth while ensuring customer needs are met and identifying upsell opportunities.

The Director of Sales Operations will lead the Sales Operations team, focusing on strategic management of sales processes, quota setting, commission management, and sales performance optimization. Responsibilities include enhancing sales productivity, managing CRM systems, implementing pipeline reporting, and training the sales team to drive revenue growth.