Top Hybrid Customer Success Jobs in Boston, MA
Principal Customer Education Specialist responsible for planning and executing content operations and strategy to help Klaviyo customers grow their businesses. Manage content strategy of Klaviyo Academy site, analyze customer data, ensure team meets content goals and deadlines, create strategic content, collaborate with various teams to create engaging educational content.
Customer Advisor role at Rapid7 involving proactive threat awareness reporting, security product guidance, relationship building, and technology deployment assistance for customers
Responsible for scaling the client strategy vertical within the E-commerce department, serving as an expert on E-commerce experience, offering, and technology. Cross-functionally collaborating to understand customer needs and market trends. Leading teams, defining processes, and driving business impact on revenue and profit margins.
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Customer Experience Associate responsible for providing exceptional customer service, managing communications, promoting the DraftKings brand, and assisting customers across platforms.
Customer Success Manager responsible for ensuring customers get the most value from technology, data solutions, and consulting services. Responsibilities include guiding customers through onboarding, building strategic relationships, providing training and support, and advocating for customer needs within the company. Requires 4+ years in customer-oriented roles, 2+ years in construction or energy efficiency industries, a Bachelor's Degree, and excellent written and verbal communication skills.
As a Live Events Customer Service Manager, responsible for planning, executing, and overseeing onsite registration and lead retrieval services for events. Collaborate with event team, manage onsite staff, troubleshoot LR services, and provide post-event analysis. Extensive travel required.
As an Enterprise Customer Success Manager, proactively drive new product attachment and build strong relationships with strategic customers. Advocate for the customer internally, focusing on positive customer experience and growth opportunities.
Create products and services that define the future of digital manufacturing. Build and lead teams of talented individuals. Make crucial decisions that directly impact our core business. Work at the intersection of many complex disciplines. Get involved in all aspects of the company.
Seeking a Global Customer Success Manager with 5+ years of experience in Life Sciences, responsible for building and maintaining relationships with key stakeholders, implementing customer lifecycle touch points, driving product usage and retention, and collaborating with various teams to ensure customer success.
The Customer Success Onboarding Manager is responsible for overseeing the onboarding of new accounts to ensure a seamless experience for customers. They coordinate with various departments, manage resources, and communicate project status to stakeholders. Requirements include 2-5 years of experience in consulting, exceptional communication skills, project management experience, and knowledge of IT organizations. A Bachelor's degree is required, and PMP certification is a plus. Experience with Gainsight is preferred.
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