Search the 23 jobs at Toast

Engage directly with Toast customers to drive specialty support with measured success based on productivity and customer satisfaction KPIs. Respond to and resolve complex inquiries on Toast products and services. Partner with various teams to meet customer needs. Perform troubleshooting, support customers through payment processing questions, recommend process improvements, update customer records.

Primary internal system admin and support contact for Zuora Billing, collaborating with stakeholders, providing front-line support, maintaining configurations, serving as internal SME, driving optimal solutions, ensuring compliance, responsible for change management, and staying updated on system functionality.

Lead global mobility and immigration program to create a desirable employee experience, develop policies, track cases and metrics, provide consultative support, oversee tax management, manage vendor partnerships, and support visa program management.

As a Senior Manager, Financial Systems Engineering at Toast, you will lead a team responsible for providing technical solutions to meet business needs. Responsibilities include managing daily activities, defining technical roadmap, and communicating with stakeholders. Requirements include experience in managing technical teams, a Bachelor's degree in Computer Science, expertise in financial systems and technologies, and hands-on experience in NetSuite development.

The Senior Talent Acquisition Data Analyst at Toast will optimize Talent Acquisition processes and systems through data analysis. Responsibilities include building dashboards, providing strategic support, and communicating recommendations for improvement. The ideal candidate has 3+ years of experience in Business Intelligence, Data Analysis, or Data Science, proficiency in SQL and data visualization tools, and strong project management skills.

Join Toast as a Principal Software Engineer to work on building the New Ventures Retail team's platform for retail locations. Responsibilities include identifying opportunities, prototyping solutions, making technical decisions, and staying in tune with customer needs. Requirements include a growth mindset, experience in building and shipping production software, and proficiency in Java.

Design and produce compelling creative across brand surfaces, contribute to all stages of the design process, create templates for consistent brand application, leverage data for design decisions, influence brand expression, collaborate with creative team, and uphold quality and consistency.

Design engaging visuals for physical and digital campaigns, events, and activations while ensuring brand consistency and message clarity. Collaborate with cross-functional teams to translate brand strategy into visually compelling campaigns. Stay informed on latest design trends and technologies to create innovative campaigns and experiences.

Toast Capital Collections Specialist I at Toast Capital responsible for managing delinquent accounts, negotiating payoffs, working with cross-functional teams, reporting portfolio metrics, and assisting with process improvement initiatives. Requires 1-2 years of collections experience in lending field, ability to work under pressure, strong attention to detail, organizational skills, and communication skills. Familiarity with Salesforce and Excel is a plus.

The Finance, Strategy & Analytics Associate at Toast is responsible for providing data-driven insights to inform strategic, financial, and operational decision-making across the company. The role involves working with leadership teams to generate insights for business planning and strategic projects, supporting budgeting and forecasting, analyzing variances, building financial models, and automating reporting using SQL and BI tools.

The Mid-Market Sales Executive is responsible for sales and revenue growth in their assigned, targeted accounts. This individual is responsible for building a sales pipeline, managing a sales process for mid-market brands/groups with 16 to 40 units. Responsibilities include leading efforts to grow Toast market share in the Chain Restaurant Industry, educating prospects on Toast value proposition, cultivating relationships with business partners, coordinating sales support activities, and collaborating with account service and implementation teams.

The Senior Manager of SOX Program Management will be responsible for guiding management's efforts to demonstrate effective business process controls over the annual SOX compliance cycle. They will project manage the compliance cycle, assess opportunities for control rationalization, up-skill process owners, and collaborate with auditors to enhance business processes.

The Business Development Representative (BDR) will be responsible for creating new business sales opportunities for Toast. They will research restaurants in their assigned territory, create an outreach plan, and determine how restaurants can benefit from leveraging Toast's digital platform. The role involves daily outreach through cold calls, emails, and social media touch points.

The Emerging Markets Account Executive is responsible for supporting new business acquisition efforts within emerging markets. They will convert inbound demand and uncover new demand through referrals. The Account Executive must be able to demonstrate how restaurants can benefit from leveraging Toast's digital platform and show how their restaurant will run better using Toast.

The ServiceNow Manager will oversee the design, architecture, implementation, and management of the ServiceNow platform. Responsibilities include leading design, managing projects, collaborating with stakeholders, maintaining governance standards, evaluating applications, reporting to stakeholders, and mentoring team members. Requirements include a Bachelor's degree in Computer Science or related field, ServiceNow certifications, 7 years of experience in ServiceNow architecture, strong technical skills, people management experience, and excellent communication skills.

Seeking a Senior Product Manager to drive the evolution of the Toast Retail experience, collaborating with cross-functional teams to create a next-generation product experience. Must have a passion for restaurant tech, an entrepreneurial mindset, and the ability to lead a product from concept to market.

The Tax Operations Specialist at Toast is responsible for maintaining client tax profiles, ensuring compliance with payroll tax filing, and contributing to team initiatives to drive improvement and efficiency. Key responsibilities include payroll corrections, tax filings, and collaborating with clients to provide accurate information. The role requires prior experience with payroll services and strong problem-solving skills.

Responsible for building global scalable tools, processes, and programs that support employees at every stage of their employee journey. Enhance employee experiences by providing unparalleled service in areas such as onboarding, development, benefits, HR advising, and compliance. Innovate and update delivery model to provide exceptional service to employees at scale. Hybrid/remote role with preference for candidates able to commute to Boston office.

Responsible for designing, executing, iterating on, and communicating end-to-end programs that support the Product organization. Collaborate with key stakeholders to improve product development processes. Develop and manage programs, measure effectiveness, and deliver training to Product Managers. Build relationships and trust across the organization.

Lead Network Engineer overseeing corporate network across office and warehouse locations, managing network performance, engaging with vendors, leading a team, ensuring compliance and security, and reporting KPIs to senior management.