The Senior Manager of Learning & Development at Agero is tasked with developing and implementing learning strategies and programs to meet internal client needs. This role involves collaborating with business leaders to address skill gaps, utilizing adult learning principles, and creating effective training materials. The ideal candidate should possess significant experience in corporate L&D, strong facilitation skills, and expertise in instructional design and program management.

The Integrated Marketing Manager will oversee and coordinate B2B marketing strategies across various channels, ensuring a unified message. This role involves developing integrated marketing plans, managing campaigns, collaborating with teams, leveraging data for decision-making, and maintaining brand consistency.

The Senior Accountant - Data Analytics manages daily and monthly accounting transactions, resolves discrepancies, ensures GAAP compliance, prepares financial reports and dashboards, leads process improvement initiatives, and collaborates with cross-functional teams on projects to drive operational efficiency.

As a Total Case Specialist at Agero, you will address customer inquiries and issues related to Kia Connect, manage warranties and dealership complaints, and provide technical support for vehicle infotainment systems. Your role will focus on empathetic communication and effective case management to ensure customer satisfaction and loyalty.

The Help Desk Technician provides installation, configuration, and maintenance support for the organization's server environment. They troubleshoot and resolve issues related to server hardware and application software, perform routine backups, administer user accounts, and provide technical support to desktop specialists.

The Data Analyst will transform raw data into actionable insights, analyze complex datasets to drive business strategies, and collaborate with cross-functional teams on data-centric initiatives. Responsibilities include conducting A/B testing, performance monitoring through KPIs, generating insights from data analysis, and supporting product development efforts.

The Maintenance Technician is responsible for the safe and efficient operation of building systems. Duties include performing routine maintenance, responding to work orders, conducting inspections, managing inventory, and overseeing outsourced maintenance services. This role requires timely problem resolution and clear communication with facilities staff and other personnel.

The Lead Business Analyst will drive strategic decision-making for the insurance line by providing impactful, data-driven insights. Responsibilities include collaborating with business leaders to understand their needs, optimizing SQL queries, creating reports and dashboards, and identifying process improvements to enhance operational efficiency and customer satisfaction.

The Performance Manager is responsible for creating and managing service delivery strategies to enhance customer satisfaction and reduce costs. This role involves improving service metrics, performing root cause analysis, and fostering strong partnerships with service providers to boost performance. The manager will also communicate changes in processes and build positive relationships with clients and providers.

The Lead Business Analyst will drive strategic decision-making by providing data-driven insights to business leaders in the automotive sector. Responsibilities include collaboration with stakeholders, managing reporting and data products, optimizing SQL queries, and developing dashboards to enhance operational efficiency and customer experience.

As a Response Associate, you will handle inbound calls from customers facing roadside emergencies, providing assistance by gathering necessary information and dispatching service providers. You will ensure customers feel supported, manage expectations, and maintain clear communication throughout the process to deliver timely roadside solutions.

The Senior Operational Excellence Specialist will enhance service delivery quality and reduce operational costs through data analysis and Continuous Improvement initiatives. They will support operational excellence culture across teams, identify improvement opportunities, and create standard documentation for sustainability of programs.

As a Senior Data Engineer, you'll design and maintain the core data infrastructure for analytics and machine learning. Responsibilities include developing ETL/ELT pipelines, optimizing cloud costs, and collaborating cross-functionally to deliver data-driven solutions.

The Data Engineer will design, build, and maintain the data infrastructure for analytics and machine learning. Responsibilities include developing ETL/ELT pipelines, optimizing cloud costs, ensuring data quality, and collaborating with stakeholders to deliver robust data solutions.