Jobs at Benchling

The Technical Account Manager at Benchling supports customers post-go-live, optimizing their experience with the platform, managing projects, and building strong relationships with stakeholders.

The Inside Sales Representative will prospect, manage renewals, and support enterprise accounts while understanding customer R&D workflows and driving sales for Benchling's platform.

Lead Benchling platform implementations for biotech customers by managing project plans, requirements workshops, configuration, testing, training, and go-live. Act as trusted advisor, document customer needs, develop training collateral, and identify expansion opportunities post-launch.

Sell Benchling's AI-enabled biotech R&D platform into 1-3 top global accounts. Generate 80% of pipeline, manage complex seven-figure deals, forecast sales, negotiate with multi-persona stakeholders including CxOs, and collaborate with internal and partner teams to drive adoption and long-term customer success.

Lead the Molecular Biology engineering team by recruiting and developing talent, defining product strategy, ensuring quality, and enhancing organizational practices while collaborating with customers and stakeholders.

Provide first-line product support for Benchling users globally: troubleshoot issues via chat, email, and web forms; document/internalize product knowledge; coordinate with internal teams; update knowledge articles; deliver occasional trainings and lead support projects to improve customer experience.

As a Software Engineer, you will develop user interfaces and backend services for Benchling's Study Lifecycle team, improving scientific workflows. You'll own projects from design to rollout and collaborate with product teams while delivering well-documented code.

The Enterprise Solutions Architect will guide biotech clients through digital transformation, lead implementation projects, and ensure strategic alignment with Benchling solutions.

The Global Program Manager oversees post-sale activities for Enterprise customers, ensuring they achieve rapid time to value through effective implementation and support while managing relationships and driving customer success in the Life Sciences sector.

Responsible for driving new business by generating leads, managing sales forecasts, conducting solution selling, and leading negotiations within the biotech sector.

The Field Enablement Manager will manage the Docebo LMS, design training programs, and ensure high-level performance for customer-facing teams at Benchling.

The Field Enablement Manager will design partner enablement frameworks, create certifications, manage training sessions, and collaborate cross-functionally for effective learning programs related to Benchling's AI platform.

The Detection and Response Engineer will investigate security events, create threat detections, scale incident response, and refine automation processes to enhance the security program as the company grows rapidly.

The Software Engineer will enhance developer experience at Benchling by building production release tooling, improve workflows, and collaborate with teams to scale processes. Responsibilities include developing efficient development tools and championing engineering patterns.