The Business Analyst will automate processes, develop analyses, manage integrations, improve workflows, and coordinate projects to enhance Brilliant Earth's E-Commerce operations.

The Retail Operations Coordinator is responsible for enhancing customer experiences in the showroom, managing inventory, order fulfillment, and maintaining a luxury retail environment.

The VP of Retail at Brilliant Earth drives sales across retail showrooms and eCommerce channels, ensuring excellent customer experiences and optimizing performance through leadership and strategic initiatives.

The Director of Retail Brand Marketing at Brilliant Earth will lead and execute a comprehensive retail brand strategy across physical showrooms and e-commerce, ensuring an elevated customer journey. Key responsibilities include integrating marketing initiatives, developing new showroom experiences, managing budgets, and collaborating with cross-functional teams to enhance brand presence and drive customer loyalty.

The Showroom Assistant provides exceptional customer experiences in a premium showroom environment, handling customer interactions, maintaining showroom standards, and ensuring product security.

The Retail Sales Associate guides customers through their jewelry purchasing journey, managing inquiries via chat, email, and phone while exceeding sales targets. They provide exceptional customer service, assist with post-sale inquiries, and maintain showroom operations.

As a Jewelry Sales Consultant, you'll provide exceptional customer service through various sales platforms, help customers find jewelry, and exceed sales targets while ensuring a luxury shopping experience.

The Customer Experience Assistant supports sales and service efforts by providing an exceptional customer experience, aiding in jewelry selection, and ensuring showroom appearances.

Customer Experience Assistants provide exceptional customer service, assist in jewelry sales, and maintain the showroom. They meet sales targets and enhance the customer experience.