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The Director of Customer Success Management will lead the Americas team, focusing on customer satisfaction, account management, team development, and driving revenue goals through collaborative efforts with Sales and Product teams. Responsibilities include managing customer accounts, ensuring high satisfaction scores, driving expansion and renewals, and acting as a trusted advisor for clients.
The Senior Consultant will lead SAP S/4HANA transformation projects for major clients, optimize LeanIX use, and contribute to the Business Transformation Practice. Key responsibilities include project delivery, consulting on technology adoption, and mentoring junior staff.
The Senior Customer Success Engineer will guide clients in the effective use of the Technology Risk and Compliance product, developing innovative solutions and ensuring customer success. Responsibilities include mentoring, collaborating with cross-functional teams, documentation maintenance, and acting as a trusted advisor to clients.
The Partner Success Manager will manage partner relationships and support project teams using SAP LeanIX in complex projects. The role involves collaborating with various teams to optimize partner success, analyzing business trends, and identifying expansion opportunities within partner projects. This position requires expertise in RISE with SAP, S/4HANA transformations, and Enterprise Architecture Management.