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Senior User Experience Designer role at MBTA Technology Innovation Department focusing on improving tools for bus operations. Responsible for developing digital products, designing workflows, collaborating with cross-functional teams, and maintaining design consistency. Secondary focus on improving communications about service to riders.
The MBTA Technology Innovation team is looking for a Senior UX & Information Designer to join the Screens Team, focusing on improving communication of information at MBTA stops and stations. Responsibilities include working with product and engineering teams, defining features for screens, creating prototypes, and following design standards of the MBTA.
The Director of Digital Transformation will be responsible for leading and shaping the digital transformation program area at the MBTA Technology Innovation Department. They will develop and articulate a vision for the future state of digital transformation, advocate for that vision with internal and external stakeholders, and assemble a self-contained team to execute on the program's initiatives. The director will work towards making the organization more efficient, equitable, and safe through the use of research, design, and technology.
At the Technology Innovation Department (TID), our mission is to apply modern principles of research, design, and technology to make our transit system easy for all riders to use. Effective and equitable public transit is essential to the social, economic, and environmental progress of Greater Boston.
The MBTA Technology Innovation team is working to transform how people get around the Boston area.
We are a team...
The Fiscal Project Coordinator at the MBTA Technology Innovation Department is responsible for supporting the department's work through procurement, transaction entry, invoice processing, record keeping, and timekeeping. They coordinate requisitions, track purchase orders, review purchase requests, process contractor invoices, and communicate effectively with management and vendors.
This role as a Data Analyst at the MBTA Technology Innovation Department involves applying modern principles of research, design, and technology to improve the transit system experience for riders in the Greater Boston area. Responsibilities include working with data to enhance rider-facing information and tools for operations staff, collaborating with various teams in the Transit Tech Program, and contributing to the improvement of transit technology.