Deposit Operations Specialist

Leader Bank is looking for exceptionally dedicated team members to join one of the region's fastest growing community banks and mortgage lenders. At the time of its founding in 2002, Leader Bank had one branch office, $6.5 million in assets and 7 team members. Since then, the Bank has become of the most successful banks in Massachusetts with more than $4 billion in assets, more than 400 team members, 7 branch offices, and annual mortgage originations of over $5 billion.
Exemplary products and an innovative spirit have driven Leader Bank's rapid growth over the years, and our team members embrace these values. Our mission is to obsess over our clients, make them feel valued, and maintain long-term relationships with them by constantly enhancing our products and processes to always be improving our client experience. For our team members, Leader Bank prioritizes competitive compensation and benefits, a healthy work-life balance, and an environment that fosters diversity and inclusion.
Summary
Leader Bank has an immediate opening for a Deposit Operations Specialist supporting the Deposit Operations Department at our Arlington Corporate Office. The Deposit Operations Department owns and supports several areas and functions within the Bank including ACH, Debit Cards, ATMs, Electronic Banking (including Business Online Banking and Retail Online Banking), Electronic Check Review, Items Processing, Subpoenas and Attached Accounts, Retirement (IRAs), traditional Deposit Operations functions.
This position will play a key role in the strategic direction of the Department, and it is expected that the candidate possesses a strong knowledge of deposit and retail banking industry standards, practices, and products with a focus on ACH and Check regulations.
The core hours for this position are Monday - Friday 10:30AM -7:00 PM (ET).
Responsibilities

• Perform various Deposit functions and tasks in accordance with standard procedures related to debit cards, ACH, ATMs, general deposit account maintenance, electronic check review etc.
• Support internal and external stakeholders in researching and resolving problems or questions to ensure timely resolution and client satisfaction.
• Assists Management in the development and execution of various reports, metrics, and risk assessments to ensure deposit related activities are operating within established expectations and regulatory requirements.
• Perform other duties as assigned

Qualifications

• Bachelor's degree or equivalent
• Excellent organizational skills
• Ability to work independently while handling multiple priorities
• Poses a strong attention to detail
• Excellent verbal and written communication skills
• Strong interpersonal skills and the ability to build strong and effective relationships (both with fellow colleagues and customers)
• Willingness to work overtime as needed
• Positive attitude and eagerness to learn
• Bilingual Spanish or other language a plus
• Above average proficiency with Microsoft Excel (e.g. pivot tables, vlookup etc.)
• Familiar with Fiserv related products and applications (EFT, Premier etc.)
• Strong background in ACH and Check Regulations

Leader Bank offers an excellent compensation and benefits package including: 401k plan with corporate match, medical and dental insurance, and the opportunity to work for a fast growing, local organization.
Leader Bank, N.A. is an Equal Opportunity and Affirmative Action employer and does not discriminate on the basis of race, color, religion, age, gender, marital status, sexual orientation, national origin, disability, military status, veteran status or any other protected class.