Enterprise Account Executive

Posted Yesterday
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Somerville, MA
Mid level
Cloud • Internet of Things • Software • App development • Automation
A leading provider of software development and visibility tools, we help teams make each release better than the last.
The Role
The Enterprise Account Executive at SmartBear will engage with prestigious clients, driving revenue through new and existing accounts. Key responsibilities include managing complex sales cycles, maintaining pipeline data, and collaborating with marketing and product teams. The role requires strong communication skills and a solid understanding of software development challenges.
Summary Generated by Built In


At SmartBear, we focus on your one priority that never changes: quality. We know delivering quality software over and over is complicated. So our tools are built to streamline your process while seamlessly working with the products you use – and will use. Whether it’s TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr, or one of our other tools, we span from test automation, API lifecycle, collaboration, performance testing, test management, and more. Whichever you need, they’re easy to try, easy to buy, and easy to integrate. We’re used by 15 million developers, testers, and operations engineers at 24,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft. Wherever you’re going, we’ll help you get there. Learn more at smartbear.com, or follow us on LinkedIn, Twitter, or Facebook.

About the role

The Enterprise Account Executive role within SmartBear is an integral part of our continued success. You will be a trusted advisor to our most prestigious clients, driving both their success and that of SmartBear. You will be responsible for finding both new opportunities and well as increasing retention with the range of SmartBear solutions already deployed. For this role, you will need to be someone who can engage with the largest companies on the planet, across many different levels to communicate the many benefits of our software portfolio and making it relevant to their needs. Every SmartBear Enterprise Account Manager creates and implements an account plan for each of their accounts, to include short-term objectives and long-term goals, which will naturally include a clearly defined path to reach these objectives and goals. 

What we have found to be the most successful personalities and attributes include:

  • A demonstrable track record in Enterprise Sales to Global Companies
  • Highly organized, results driven and self-motivated
  • Accountable, eye for detail, and interest in technology (test & automation would be great!)
  • Extensive communication skills, you should be equally as comfortable speaking with a manual tester as you would with senior level executives by phone, email and in person.

Responsibilities

  • Drive revenue within named Enterprise Accounts. Discover, prospect and qualify new opportunities as well as up-sell opportunities within existing customer base
  • Represent SmartBear to the customer in all sales-related matters and understand the customer’s business, product requirements, and industry challenges
  • Direct complex sales cycles-including account mapping, development of high-level relationships, account strategies, and business cases
  • Effectively maintain sales pipeline data and activity reports, providing management with accurate sales forecasts
  • Collaborate with marketing, sales teams and product owner to share account knowledge and execute on sales strategies
  • Availability to travel as needed

Experience

  • Proven track record with 2-5 years of software sales experience selling into major accounts
  • Proven ability to effectively demonstrate complex technology and communicate the value proposition of technical solutions to prospects and customers
  • Knowledge of the software development life-cycle and the challenges that software engineers, managers and executives face
  • Genuine interest in the software development industry, with the initiative to tackle and understand the newest trends and technologies
  • Self-motivation, time management and personal accountability; overall hunter mentality with entrepreneurial spirit
  • Strong analytical and presentation skills using common sales and business tools
  • Excellent oral & written communication skills
  • Strong organization and planning skills

Why you should join the SmartBear crew:

  • You can grow your career at every level.
  • We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
  • We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
  • We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
  • We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know?

  • Our main goal at SmartBear is to make our technology-driven world a better place.
  • SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
  • SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
  • We’ve won major industry(product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status.



Important Notice: Beware of Job Scams

 

Please be aware of potential scams involving fake job listings. Legitimate communications from SmartBear will always come from an official company email domain (e.g., @smartbear.com). Be cautious if:

  • You are asked for personal or financial information early in the hiring process.
  • There is pressure to move forward quickly or to make payments for any part of the application process.
  • The listing or communication appears on unofficial channels or from unverified sources.

If you have any doubts or concerns about a job listing or communication, please reach out to us directly at [email protected].

 

Disclaimer: Authorized Job Posting

 

This job listing has been reviewed and approved by SmartBear's Talent Acquisition team. We encourage applicants to verify the legitimacy of any job listing that claims to represent our company by visiting our official website (www.smartbear.com) or contacting us directly at [email protected].


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What the Team is Saying

Dana Eshleman
Abbey Joyce
Yerli Villatoro
Allison Stone
Kayla Bauerlein
Cynthia Gumbert
The Company
Somerville, MA
775 Employees
Hybrid Workplace
Year Founded: 2009

What We Do

There is no field or industry today that is moving as fast as technology. It’s changed how we live, work, and connect with others – it’s also changed the pressure on software teams. SmartBear provides a portfolio of trusted tools that give software development teams around the world visibility into end-to-end quality through test management and automation, API development lifecycle, and application stability, ensuring each software release is better than the last.

Award-winning and industry favorite tools including SwaggerHub, TestComplete, Bugsnag, ReadyAPI, Zephyr, and Pactflow, among others. Trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft.

With an active peer-to-peer community, we meet customers where they are to help make our technology-driven world a better place. SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.

Why Work With Us

We want our customers’ software to have a rock-solid foundation. For employees, it’s similar: We pride ourselves on supporting and training new members well enough that they can fly on their own much faster than average. We promote within, have a very open corporate culture, and if you work in the US, we even pay deductibles on health insurance!

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SmartBear Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Not Specified
Somerville, MA

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