Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.
We are a rapidly growing company that’s revolutionizing the way the restaurant industry does business by pairing technology with an unrivaled commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to take on meaningful projects that will help shape the future of the company. Join us as we empower the restaurant community to delight guests, do what they love, and thrive.
Toast is seeking a highly motivated and talented Enterprise Business Development Manager that will hire, develop, coach, and train a driven team of individuals to become world-class sales professionals. The Enterprise Business Development team is one of the first interactions our largest prospective customers have with Toast and is a key driver of our success.
If you have proven success in managing and building a team to achieve weekly, quarterly and annual goals as well as an intellectual curiosity to “crack the code” of cold calling into well known restaurant brands, then this is the role for you!
About this roll* (Responsibilities)
- Hire, coach and manage a team of Enterprise Business Development Representatives to master skills across business development to include:
- Clear understanding of Toast’s enterprise value proposition and our prospect personas
- Lead generation
- Follow up, discovery and deep qualification of opportunities
- Drive quality opportunity production from Marketing Qualified Leads
- Manage day to day activities of BDR team including live coaching and mentoring, reviewing lead volume, queues and disposition, call statistics, conversions and pipeline build
- Have a maniacal focus on outcomes and impact. Closely monitor metrics – everything from dials per day, conversion rates to opportunities, hand-off to sales and close rates – with the aim to increase BDR productivity, contribution to pipeline and bookings
- Work closely with Growth, Enablement, Marketing, sales managers and account executives to ensure proper alignment on pursuing the right opportunities
- Provide feedback to and collaborate with the growth and marketing team to consistently improve MQL quality and targeting to increase conversions and ROI
- Identify and make recommendations for improvements around process, efficiency and productivity of the enterprise business development team
- Align with sales enablement team to build a curriculum for business development reps across onboarding, sales trainings, solutions and industry education and role acumen
Do you have the right ingredients*? (Requirements)
- Management experience with proven track record of hiring, retaining, and developing individuals and team
- Experience working in and building inside sales teams that drive lead generation versus manage inbound leads
- Advanced understanding of the marketing funnel is a plus!
- Proficient in CRM systems (i.e., Salesforce.com)
- Proficient in Google Suite
- Proven track record of goal achievement (as individual or manager) and building and managing KPIs for a sales organization
- Ability to forecast your business – lead conversion data through to pipeline build and win rates
- Natural leader – you have a passion for developing talent and coaching a team to success
- Results Oriented – you are driven by numbers and constantly finding ways to improve productivity, efficiency and contribution to the business
- A team player – you inspire others around you and will build a highly motivated and successful team through your collaborative management skills
- Thrive off relentless improvement - you desire to improve your coaching, business acumen and self everyday
Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
*Bread puns encouraged but not required
#LI-DNI
The estimated Total Targeted Cash compensation range for this role is listed below. Total Targeted Cash for this role consists of a base salary, commission, plus the eligibility for equity and/or other benefits. This role qualifies for uncapped commissions. The starting salary will be determined based on skills, experience, and geographic location.
Total Targeted Cash
$151,000—$242,000 USD
We are Toasters
Diversity, Equity, and Inclusion is Baked into our Recipe for Success.
At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.
The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.
Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.
Bready* to make a change? Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].
Toast Boston, Massachusetts, USA Office
Toast’s headquarters is located in the heart of the Seaport District. Toasters are surrounded by art, culture, and delicious cuisine in one of the most bustling neighborhoods in Boston.
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