Forward Deployed Engineer - Strategist

This role is remote, so it can be executed globally. However, to facilitate working with the engineering team we strongly prefer candidates based in GMT-4 to GMT+3. We have offices in London, New York, San Francisco, Tokyo, and Warsaw.

About ElevenLabs 

ElevenLabs is a research and product company defining the frontier of Audio AI. Millions of individuals use ElevenLabs to read articles, voice over their videos, and reclaim voices lost from disability. And the leading developers and enterprises use ElevenLabs to create AI agents for support, sales, and education.

ElevenLabs launched in January 2023 with the first AI model to cross the threshold of human-like speech. In January 2025, we raised a $180 million Series C round, valuing ElevenLabs at $3.3 billion. The round was co-led by Andreessen Horowitz and ICONIQ Growth, with continued support from the leading names in tech, including Nat Friedman, Daniel Gross, Instagram co-founder Mike Krieger, Oculus VR co-founder Brendan Iribe, DeepMind and Inflection co-founder Mustafa Suleyman, and many others.

ElevenLabs is only 2 years old and scaling rapidly. We are just getting started. If you want to work hard and have an incredible impact, we would love to hear from you.

How we work

• High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.

• Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.

• AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.

• Excellence everywhere: Everything we do should match the quality of our AI models.

• Global team: We prioritize your talent, not your location. We are remote first with optional in-person offices in San Francisco, New York, Dublin, London, Tokyo, and Warsaw.

What we offer

• Flexible time off: We trust you to balance rest with the high-energy demands of an early-stage startup. 

• Coworking: If you’re not located near one of our main hubs, we offer a monthly coworking stipend.

• Learning & development: Annual discretionary stipend towards professional development. 

• Social travel: Annual discretionary stipend to meet up with colleagues each year, however you choose.

• Annual company offsite: We bring the entire company together at a new location every year.

About the role

As a Forward Deployed Engineer Strategist, you'll work as part of a driven and creative team of Engineers, Product Designers, and other Strategists to deploy our voice AI technology against the most challenging problems our customers face. Your mission is to synthesize disconnected streams of thought into a cohesive understanding of what the most important problem is, what the data means, what the product needs, what users are motivated by, and where the impact could be.

No two days are the same, but as a FDE Strategist you can expect to:

• Meet with strategic customers to understand their critical audio and voice AI needs and locate their biggest pain points.

• Identify relevant use cases through deep engagement with customer problems and workflows, and work with Engineers to implement our voice and audio AI technology into innovative solutions.

• Design and architect bespoke integrations for customers, ensuring our technology fits seamlessly into their products and operations.

• Guide customers on best practices for implementing our voice and audio AI models to maximize their effectiveness.

• Present the results of our work and proposals for future work to audiences ranging from technical teams to C-suite executives.

• Collaborate with our Research and Product teams to incorporate field insights into ElevenLabs' software products and AI models.

• Build and deliver compelling demos of our voice and audio AI technology to new and existing customers.

• Scope out potential applications in new industries and expand our AI solutions across different sectors globally.

• Take full ownership of end-to-end execution of major projects for our most strategic partners, working hands-on to deliver high-impact solutions.

• Collaborate daily with our customers' engineering and executive teams to ensure optimal implementation of ElevenLabs' technologies.

Requirements

• Experience working with customers in a technical capacity. It's ok if you only worked with customers in student clubs or side projects, as long as you are interested in working closely with them.

• Basic proficiency in Python and understanding of API integration to implement scripts and help with prototyping/demo building.

• Excellent communication and problem-solving skills, especially in terms of ability to summarize complex technical concepts and using logic in pursuing optimal solutions.

• A proven track record of taking ownership of complex projects and delivering results.

• Adaptability to work across different customer environments and technical use cases.

• Technical aptitude to quickly understand our voice and audio AI models and their applications.

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