Lead the future of dental care.
Overjet is the global leader in dental AI. Already, thousands of dental providers and insurers rely on our platform to deliver the best possible care. Now, we’re looking for talented people to fulfill our mission: improve oral health for all.
Overjet is where builders become leaders. Everyone here loves to make new things: new products, new partnerships, new content, and a new category of AI technology. And as Overjet grows ridiculously fast, so will you.
Simply put, there’s no better place to accelerate your career. Come join us!
The Role
Our Customer Success Team is looking for an engaging, detail-oriented, and process-driven Clinical Implementation Specialist who will be responsible for onboarding and training our dental offices on the Overjet Practice Intelligence Platform. The ideal candidate has experience working in a dental practice as a hygienist or dental assistant.
Responsibilities
- Guide customers through setting up and using Overjet software.
- Plan and execute comprehensive training programs across all Overjet offices, adapting to both in-person and virtual environments to maximize product adoption and integration.
- Act as the primary consultant and resource for internal and external stakeholders during the Overjet onboarding process, significantly influencing customer acceptance and utilization.
- Initiate in-depth discussions with customers to gather valuable feedback, identifying opportunities for product and service enhancements.
- Collaborate with internal teams to effectively manage and streamline the entire training process, ensuring consistency and quality.
- Use your knowledge of dental practices to help dentists and their teams get the most out of Overjet.
- Ensure customers achieve proficiency in using the Overjet platform within the first 30 days of onboarding.
Qualifications
- Bachelor's degree or significant relevant experience.
- 5+ years of experience in training roles in SaaS, dental, or related fields.
- Experience working in a dental practice as a hygienist or dental assistant.
- Proven ability in implementing processes and building new procedures in fast-growing. environments, reflecting strong organizational skills.
- Exceptional communication and interpersonal skills, essential for effective training and team collaboration.
- A strong enthusiasm for learning about artificial intelligence, insurance, dentistry, and technology,
- Willingness to travel 10-15% as needed.
Why Overjet?
- Competitive Compensation and Equity
- 401k plans with a matching program
- Medical, Dental and Vision coverage: 99% employee premium covered, 75% dependent premium covered
- Life and AD+D Insurance
- 8 weeks Paid Parental Leave
- Optional HSA with Employer contribution
- Flexible Time Off and company paid holidays
- Annual Learning and Development Stipend
- Work from Home Stipend
Overjet's Values
- Excellence: We set ambitious goals and strive for excellence.
- Velocity: We focus, act with urgency, and deliver results.
- Ownership: We take ownership, dive deep and solve problems.
- Win-win: We play to win, setting ourselves and our customers up for success.
- Growth: We stay curious, seek feedback, and continuously learn and grow.
Why Overjet?
- Competitive Compensation and Equity
- 401k plans with a matching program
- Medical, Dental and Vision coverage: 99% employee premium covered, 75% dependent premium covered
- Life and AD+D Insurance
- 8 weeks Paid Parental Leave
- Optional HSA with Employer contribution
- Flexible Time Off and company paid holidays
- Annual Learning and Development Stipend
- Work from Home Stipend
Overjet's Values
- Excellence: We set ambitious goals and strive for excellence.
- Velocity: We focus, act with urgency, and deliver results.
- Ownership: We take ownership, dive deep and solve problems.
- Win-win: We play to win, setting ourselves and our customers up for success.
- Growth: We stay curious, seek feedback, and continuously learn and grow.
Company Recognition
- Certified as a Most Loved Workplace by the Best Practice Institute
- Won Best New Technology Solution for Dentistry at the 2024 MedTech Breakthrough Awards
- Honored as one of the 2024 Best Places to Work by Built In
- Recognized as one of the Top Startups of 2023 by LinkedIn
- Named one of the 2023 World’s Most Innovative Companies by Fast Company
- Included on the definitive 2022 Forbes AI 50
- Featured in Bloomberg, Forbes, Fast Company, and TechCrunch
EEOCOverjet is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. Even if you don't meet 100% of the qualifications for this job, we strongly encourage you to apply!
If you are a Colorado resident: Please contact us by emailing [email protected] to receive compensation and benefits information for this role. Please include the job title in the subject line of the email.
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Overjet Boston, Massachusetts, USA Office
200 State St, STE 1220, Boston, MA, United States, 02109
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