Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations.
Unlike traditional hotel operators, we prioritize automation, AI-driven pricing, and data-driven decision-making to optimize revenue and improve guest experiences.
The Role
Kasa offers flexible accommodations for guests in dozens of markets nationwide. We partner with multifamily and hospitality property owners to offer various unit types in our portfolio, including short-term rental apartments, Apart-Hotels, and traditional hotel rooms across price and luxury tiers. The Leasing Agent is a role that will be laser-focused on building revenue by finding & managing mid-term (1-6 month lease) rental revenue opportunities, fulfilling bookings for clients, and supporting client management, with the shared goal of driving incremental revenue & repeat business to the organization.
The Leasing Agent will report to the Leasing Manager and work closely with Leasing team members and cross-functional teams.
Your background should demonstrate a commitment to excellence in executing mid-term leases, building strong relationships with corporate accounts, and meeting revenue targets.
About the Team
The Leasing team is dedicated to evolving our National medium-term lease program, maximizing revenue and profit contribution from this unique segment. Our mission is to build a distinctive brand that has direct relationships with our tenants. The leasing team truly enjoys connecting with others and building revenue.
Day in the life of a Kasa Leasing Sales Agent
- Like any role at a fast-paced start-up, there is no ‘typical day’, but your primary responsibility will be to drive top-line and ancillary revenue streams by filling need periods for each property assigned through mid-term rental opportunities. To achieve your goals, you'll be expected to do the following:
- Book and manage mid-term (1-3 + month) reservation requests from incoming channels; manage the process from beginning to end, including lead management, guest communication, rate quoting, availability, contract needs, and guest follow-up
- Manage mid-term (1-3+month) reservation extension requests with renewals and support
- Engage in contract negotiation and signing and account management to promote the Kasa brand to encourage long-term, renewed business
- Ensure all leads are accurately entered into and managed in our sales CRM
- Track wins and total revenue accountable to your program
- Close leads by confirming availability and rates while collaborating on deal closures
- Processing leases – draft leases, obtain signatures, oversee the processing of payments, and ensure reservation completion
- You will also get to participate in company-wide meetings where we discuss the business, interact with departments, and share our ideas to help grow Kasa. Our culture is based on a remote work environment where we take pride in getting to know each other and what drives us
Experience
- Minimum 2 years of revenue-based experience in the apartment leasing or corporate housing industry
- Strong understanding of lease terms and contracts
- Strong understanding of the hospitality industry's reservations landscape and the real estate industry's rental/leasing landscape
- Strong ability to see projects through from beginning to end; an organized person who loves to multi-task and thrives on managing multiple projects at the same time
- Super-communicator, both internally and externally, with strong interpersonal skills; ability to collaborate and build strong relationships to drive partner satisfaction and growth
- Proven ability to improve and/or streamline processes in a growing, changing, and complex environment
Plus if...
- You have worked in the hospitality industry
- You have worked in corporate housing
- You're skilled in Google suites of products, Slack, and other sales enablement tools
In one year, you will succeed at Kasa by having:
- Achieved a 25% conversion rate on qualified leads
- Achieved leasing goals for designated properties
- Meaningfully influenced and supported the growth of our leasing program
Curious about the Kasa experience? Save 15% when you book on kasa.comBenefits
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🌏 Remote Work: With flexibility as a core value, and over three-quarters of the team working remotely, Kasa employees are able to work from anywhere!
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✈ Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family.
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💰 Competitive Salary: We offer total compensation at or above market rates plus additional earning opportunities based on the position.
- ⭐ Other Perks: Qualifying full-time roles are eligible for a wi-fi stipend, home office stipend, and more!
Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high-quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to provide stylish, professionally managed accommodations to business and leisure travelers. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations!
Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays to guests. Our guests enjoy seamless check-ins, caring service, and attractive amenities. If anything comes up, our on-site and remote guest experience team is available throughout their stay, ensuring our hospitality is rarely seen but always felt.
Kasa is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. All employment is decided based on qualifications, merit, and business need.
Kasa Living is an E-Verify participant. We will verify the identity and employment eligibility of all persons hired to work in the United States by matching information employees provide on the Form I-9 against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS). You may find more information here and here.
Kasa does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or People & Talent team.
The Kasa Talent Acquisition team will only communicate from email addresses that use the URLs kasa.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money or technology to work for our company. If you believe you are a scam victim, please review your local government consumer protections guidance and reach out to them directly. US-based applicants may refer to this article from consumer.ftc.gov for more details.
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