Manager, Web Development

Company Description

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.

Job Description

As Manager of Web Development at Nexthink, you will play a critical role in shaping and maintaining nexthink.com, which is powered by modern technologies including Hygraph, GraphQL, Tailwind CSS, and Next.js. Your expertise will directly impact the website's core web vitals, page speed, and SEO performance, ensuring that it remains an industry-leading digital experience.

Responsibilities

• Team Leadership & Collaboration
  • Lead, mentor, and manage the Web Development team, fostering a collaborative and growth-focused environment
  • Collaborate with Design and Digital Marketing to align web development initiatives with brand guidelines and marketing goals
     
• Codebase Management & Architecture
  • Oversee and maintain the integrity of the website codebase and architecture, ensuring adherence to best practices and scalability
  • Optimize site performance, accessibility, and technical SEO, prioritizing core web vitals to achieve top-tier performance scores
  • Conduct regular audits of the website to identify performance bottlenecks, security vulnerabilities, and areas for optimization
  • Proactively monitor analytics and user behavior to identify opportunities for improving UX/UI, site speed, and engagement
     
• Technological Advancement
  • Evaluate and adopt emerging technologies to keep the website at the forefront of web development innovation
  • Ensure the Nexthink website is moving forward from a technological perspective, adopting new technologies where appropriate, and retiring older technologies as needed
  • Ensure seamless integration of Hygraph CMS with marketing workflows for content management and delivery
     
• Development & Implementation
  • Build and enhance the website using Next.js and GraphQL
  • Develop components styled with Tailwind CSS, ensuring responsiveness, accessibility, and brand alignment
  • Implement SEO strategies, structured data, and schema markup to enhance search visibility
  • Lead and participate in a diverse range of projects, from creating interactive applications to routine website updates
  • Translate design mockups and wireframes into functional web pages

Qualifications

• Strong communication, collaboration, and problem-solving skills
• 3+ years managing people (global experience is a plus)
• Ability to have critical conversations in a professional manner and provide constructive feedback
• Expertise in Hygraph CMS, GraphQL, Tailwind CSS, and Next.js
• Experience integrating headless CMS solutions with frontend frameworks
• Familiarity with Git and CI/CD pipelines for seamless development workflows
• Proven experience implementing technical SEO best practices, including schema markup, structured data, and metadata optimization
• Strong understanding of accessibility standards (WCAG) and modern UX/UI principles
• Familiarity with automated testing frameworks and A/B testing platforms
• 5+ years’ experience in frontend development

Additional Information

We are 900+ employees strong in 21 countries across 8 different time zones, speaking 70+ languages. We are positive, we get things done, we keep growing, and we are one team, we are Nexthink. We believe actions are stronger than words regarding diversity, equity, inclusion, and belonging in the workplace. Nexthinkers are multinational and multilingual and come from all walks of life. We are committed to hiring a genuinely representative workforce that can create solutions and foster innovation for the modern digital employee experience.

Total Rewards @ Nexthink

At Nexthink, we offer one of the most comprehensive and generous benefits plans.  Your total rewards compensation package includes base salary and may also include a commission or performance bonus plan, as well as equity.  We provide our US employees with 100% covered company benefits that consist of health, dental, vision as well as access to life insurance, long-term disability, and accidental death/personal loss coverage. 

In addition, we offer: 

• 🏖️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 15 days of holidays we offer), 11 company-paid holidays, and 3 extra days for volunteering.
• 🏡 Hybrid work model that balances office and remote work, with structured onboarding to foster connections and team integration.
• 📚 Free access to professional training platforms to explore your interests and enhance your skills.
• 🍼 Up to 16 weeks of paid leave for birthing parents/primary caregivers, 6 weeks for secondary caregivers.
• 💰 Plan for the future with a 401(k) plan featuring up to 4% company matching contributions, vesting immediately, to grow your retirement savings.
• 📣 Bonuses for referring successful hires after three months of continuous employment.

Base salary ranges are determined by country, role, level, experience, and skills. The range displayed on each job posting reflects Nexthink’s good faith determination of the minimum and maximum targets for new hire salaries across all US locations. Individual pay is determined by related factors, including job skills, experience, and relevant education or training, which may impact a final offer. Your Talent Acquisition Partner can share more about the specific salary range during the hiring process.

All your information will be kept confidential according to EEO guidelines.

This role is based in Boston, Ma. 3x times a week in office is required.

#LI-Hybrid

Total Rewards @ Nexthink

At Nexthink, we offer one of the most comprehensive and generous benefits plans.  Your total rewards compensation package includes base salary and may also include a commission or performance bonus plan, as well as equity.  We provide our US employees with 100% covered company benefits that consist of health, dental, vision as well as access to life insurance, long-term disability, and accidental death/personal loss coverage. 

In addition, we offer: 

• 🏖️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 15 days of holidays we offer), 11 company-paid holidays, and 3 extra days for volunteering.
• 🏡 Hybrid work model that balances office and remote work, with structured onboarding to foster connections and team integration.
• 📚 Free access to professional training platforms to explore your interests and enhance your skills.
• 🍼 Up to 16 weeks of paid leave for birthing parents/primary caregivers, 6 weeks for secondary caregivers.
• 💰 Plan for the future with a 401(k) plan featuring up to 4% company matching contributions, vesting immediately, to grow your retirement savings.
• 📣 Bonuses for referring successful hires after three months of continuous employment.

Base salary ranges are determined by country, role, level, experience, and skills. The range displayed on each job posting reflects Nexthink’s good faith determination of the minimum and maximum targets for new hire salaries across all US locations. Individual pay is determined by related factors, including job skills, experience, and relevant education or training, which may impact a final offer. Your Talent Acquisition Partner can share more about the specific salary range during the hiring process.