Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.
About this roll* (Responsibilities)
The POS team is responsible for creating intuitive and efficient workflows for the Toast point of sale software platform powering restaurant-grade hardware. This team focuses on delivering cohesive device software experiences that simplify complex actions, drive efficiency and empower servers to delight guests while taking orders.
This Product Designer will own the quality and outcomes for a key Point of Sale (POS) payment experience. They will collaborate closely with cross-functional partners and other designers to craft end to end experiences that “Do right by the customer”, directly impacting restaurant servers, managers and operators. They will have opportunities to grow their skills with learning resources and direct mentorship from more senior designers.
The right ingredients* (Requirements)
- 3+ years of experience in a product design role
- Demonstrated experience designing software through the full product life cycle from idea through release
- Proficient in designing for responsive web and native mobile platforms including wireframes, user journey maps, prototypes and detailed designs
- Ability to work with UI components to create pixel perfect experiences
- Enough UX research fluency to conduct outreach and generate insights
- Experience collaborating with a cross-functional team to understand customer needs and discover solutions together
- Able to work in a fast-paced hybrid work environment and independently manage tasks
Special Sauce* (Nonessential Skills/Nice to Haves)
- Previous experience designing hardware-based experiences
About You
You are a dynamic team player with proven impact in previous roles who is ready and willing to take on new challenges! You’re excited to join the remotely distributed group of product designers, user researchers, design ops leaders, and product managers that compose the Toast Design team. You embody the tenets that drive Toast’s Design practice:
- You have a founder’s mentality: and exhibit ownership of outcomes over outputs. You own the quality and outcomes associated with the work all of the teams you’re a part of are responsible for.
- You lift others up: and recognize you don’t have to be a manager to engage and exhibit true leadership. You help peers and those more junior than you whenever the opportunity arises.
- You drive action through influence: and appreciate that building trusting and productive relationships with those around you is integral to driving action. You build strong relationships to enact influence within your direct work teams and their leadership stakeholders.
- You build strong perspectives: and guide yourself and your teams to make good decisions quickly and often. You collaboratively make informed decisions alongside your cross functional partners.
- You raise the bar: and commit to continually improving the technical skills relevant to your role. You work to build out your own personal learning style to effectively improve your skill set.
Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
*Bread puns encouraged but not required
The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits.
Pay Range
$105,000—$168,000 USD
We are Toasters
Diversity, Equity, and Inclusion is Baked into our Recipe for Success.
At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.
The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.
Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.
Bready* to make a change? Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].
Toast Boston, Massachusetts, USA Office
Toast’s headquarters is located in the heart of the Seaport District. Toasters are surrounded by art, culture, and delicious cuisine in one of the most bustling neighborhoods in Boston.
Similar Jobs at Toast
What you need to know about the Boston Tech Scene
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
