Product Manager - Point of Sale Solutions

Company : ABC Fitness Solutions

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Job Description

Product Manager, Point of Sale Solutions

INTRODUCTION:

ABC Fitness is the #1 global fitness management platform, serving over 40 million members in over 100 countries. Our SaaS platform provides the most complete club and member management solution in the fitness industry, from revenue cycle management and insights that optimize performance to highly personalized member experiences. Our mission is to help our customers turn their fitness visions into reality. Clients include Planet Fitness, Anytime Fitness, Crunch, EOS Gyms, and thousands of trainers, boutique studios, and health clubs around the world enabled through our platforms Ignite, Glofox, Trainerize, and Evo.

THE TEAM:

Our Global Commerce team manages $12 billion annually via a cloud-native platform tailored to the fitness industry. With ABC point-of-sale solutions, businesses enhance in-club experiences, expand online sales, and enable mobile payments. As one of ABC’s fastest-growing products, we’re scaling globally, entering new markets, and delivering seamless, intelligent payment solutions with unmatched technology and partner coverage.

WHAT YOU'LL DO

We’re seeking a talented up and passionate product manager to shape the future of our point-of-sale commerce solutions. Collaborating with product, hardware, engineering, and customer success teams, you’ll deliver scalable, reliable, and user-friendly in-person payment experiences. Your focus will be on enhancing product stability, expanding capabilities, and creating exceptional user experiences that differentiate ABC in the market.

• Partner with cross-functional partners to research, document, and deeply understand customers need around POS devices and solutions to enable delightful in-person payment experiences. 
• Deeply research and understand the competitive landscape and translate those insights into differentiating capabilities and features for your products.
• Define product requirements, provide clear guidance on prioritization, and support decisions related to development sequencing. You will also participate in sprint planning, reviews and GTM to deliver against those requirements and the overall roadmap.
• Partner with engineering to understand the commerce platform and technology that our devices rely on and develop plans to build on that technology to support growth and industry-best user experiences. These experiences will include terminals, tablets, mobile POS, Tap to Pay and Chip readers, Biometric payment devices, device security, software, connectivity and accessories.
• Collaborate with the Sales and Customer Success teams to develop a compelling roadmap for how we can extend POS solutions to our clients.
• Engage third-party hardware partners and clearly communicate the business value of these new partnerships with Product Marketing teams.
• Use metrics and analytics to guide product optimization and measure success.
• Leverage your technical knowledge of cloud-native platforms, mobile payment technologies, and security protocols to help your team make informed technical trade-off decisions.

WHAT YOU’LL NEED: 

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 2+ years of product management experience or equivalent
• Demonstrated success and execution track record in building and sustaining scalable technology products.
• Great interpersonal skills and strong verbal and written communication. You can collaborate and thrive in productive, healthy debate done with mutual respect and shared goals. You can make complex concepts accessible with clear communication.
• Proven track record of successful stakeholder management including driving product roadmaps, client communications, handling escalations, and advocating for ongoing investment in your product.
• Experience working on POS and products with developer interfaces (App deployment, APIs, SDKs); hardware or hardware-related product experience a plus.

AND IT’S GREAT TO HAVE:

• Experience in 1 - 2 of the following areas are nice to have:
• Payments and/or eCommerce
• Mobile device management
• iOS / Android operating system internals
• Hardware build and lifecycle management
• Experience successfully building and launching products

WHAT’S IN IT FOR YOU:

• Purpose led company with a Values focused culture – Best Life, One Team, Growth Mindset
• Time Off – with our open PTO policy, we offer flexibility in how and when you take PTO!
• Days of Disconnect – once a quarter, we take a collective breather and enjoy a day off together around the globe. #oneteam
• Parental & Pawternity Leave – we offer leave for when your family grows by two feet or four paws!
• Best Life Perk – we are committed to meeting you wherever you are in your fitness journey with a quarterly reimbursement
• Discounts – access to discounts with our partners, such as Dell, Microsoft & many more.
• Medical/Dental/Vision coverage
• EAP – we get you help when you need it. Period.
• Calm App +4 – enjoy tranquility with a Calm App subscription for you and up to 4 dependents over the age of 16
• And more! – so many benefits we couldn’t even fit them all here!

Please note that the salary information shown below is a general guideline only and based on employees in the United States and may be different in other countries. Salaries are based upon candidate experience, qualifications, and location, as well as market and business considerations. Our pay range for U.S. based candidates for this position is $72400 -- $75000 USD annually. Your recruiter can share more about the specific salary range for the job location during the hiring process. Also, certain positions are eligible for additional forms of compensation such as bonuses and commissions.

We’re committed to diversity and passion, and encourage you to apply, even if you don’t demonstrate all the listed skillsets!

ABC’S COMMITMENT TO DIVERSITY, EQUALITY, BELONGING AND INCLUSION:
ABC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.  We are intentional about creating an environment where employees, our clients and other stakeholders feel valued and inspired to reach their full potential and make authentic connections. We foster a workplace culture that embraces each person’s diversity, including the extent to which they are similar or different. ABC leaders believe that an equitable and inclusive culture is not only the right thing to do, it is a business imperative. Read more about our commitment to diversity, equality, belonging and inclusion at abcfitness.com

ABOUT ABC:

ABC Fitness (abcfitness.com) is the premier provider of software and related services for the fitness industry and has built a reputation for excellence in support for clubs and their members. ABC is the trusted provider to boost performance and create a total fitness experience for over 41 million members of clubs of all sizes whether a multi-location chain, franchise or an independent gym.

Founded in 1981, ABC helps over 31,000 gyms and health clubs globally perform better and more profitably offering a comprehensive SaaS club management solution that enables club operators to achieve optimal performance. ABC Fitness is a Thoma Bravo portfolio company, a private equity firm focused on investing in software and technology companies (thomabravo.com).

#LI-REMOTE

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!