Communication & Training Lead, Assistant Vice President

Who we are

It is an exciting time to join State Street Corporation (SSC) in the Enterprise Technology Risk Management (ETRM) organization. ETRM in its capacity as Second Line of Defense (SLOD) is responsible for leadership, oversight, monitoring, and advisement around the technologies, architecture, operational processes, security, and resiliency

Who we are looking for

As a representative of the ETRM group, you will be amid State Street’s multi-year technology transformation journey, regulatory requirements and technology risk assurance programs of various Business Units within State Street. The candidate will closely work with the global ETRM team leads and other cross functional teams such as First Line of Defense (FLoD), Technology divisions (Global Technology Services - GTS, Global Cybersecurity Services - GCS etc.), the broader Enterprise Risk Management and Operational Risk Management Teams, Human Resources, Training and Development and Third Line of Defense (TLoD)

What you will be responsible for

As Communication & Training Lead, Assistant Vice President - ETRM  you will be responsible for providing support on below areas:

Communication

• Create and maintain communication program in support of ETRM functions

• Create compelling, professional content for all levels of audience, including board-level, and regulatory

• Guide/support ETRM SMEs with creation of presentations and communication

• Develop standard communication/templates for ETRM to execute ETRM functions

• Develop and maintain a communications calendar to ensure timely and consistent messaging across the organization

• Develop and support maintenance of Enterprise Technology Risk Management Sharepoint

Training

• Create and maintain training program in support of ETRM functions, including design and maintenance of training materials in close collaboration with GHR and other ERM departments

• Collaborate with stakeholders to assess, identify, and prioritize training needs both within ETRM and risk management training to first lin

• Organize and schedule training sessions

• Support onboarding of new hires / maintain new hire manual

Project Management Support

• As needed support end-to-end planning and tracking execution of deliverables of the ETRM Strategic Plan

• Support Lessons Learned/Post Mortem activities

• As needed, perform business

What we value

• Effective communication, training, presentation and talent development

• Ability to translate detailed technical content into consumable executive-level presentations

• Initiative-taker, navigating on your own

• Ability to effectively develop and manage relationships across core stakeholder groups

Primary Skills (Must Have)

• Experience in designing and executing training programs and communication programs preferably in the technology and cyber risk management domains for a geographically diverse audience with due consideration for various cultures and personas

• Expertise in creating and delivering presentations for senior management audiences including audio/video skills

• Advanced PowerPoint skills, and proficiency with other Microsoft applications

• Proven strong verbal and written communication, interpersonal and negotiation skills

• Organized, with the ability to multi-task in a fast-paced environment

Helpful Skills

• SharePoint administration

• Familiarity with JIRA and Confluence

• Basic understanding of Risk Management

• Business analysis (incl. data analysis, root cause analysis, trends, etc.)

Education & Preferred Qualifications

• Bachelor’s Degree in Business, IT, Communications or relevant areas

• Minimum 10 years of experience in communication/training, some experience with project management, with some exposure working at a financial services firm

• Familiarity in Technology and Cyber risk management frameworks such as NIST, COBIT, ITIL etc is a plus

• Relevant certifications/experience (e.g., Toastmasters, PMP) are a plus

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we are making our mark on the financial services industry. For more than two centuries, we have been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance, and savings plans, among other perks. You will have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer. Discover more at StateStreet.com/careers

Salary Range:

$80,000 - $132,500 Annual

The range quoted above applies to the role in the location specified. If the candidate would ultimately work outside of the location above, the applicable range could differ.

Job Application Disclosure:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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