SaaS Project Manager

We're seeking a hands-on Project Manager to join our Sharpr product team, focusing on delivery management and technical coordination between our Product and IT organizations. This role is critical in ensuring smooth execution of our product development initiatives while maintaining strong alignment between product vision and technical implementation.

Key Responsibilities

• Foster project success by monitoring development progress, identifying areas for improvement, and collaborating on solutions

• Guide engineering timelines and provide transparent status updates to stakeholders

• Build and maintain project documentation, including technical requirements and progress reports

• Develop creative solutions when projects encounter challenges

• Create and manage product tickets that help our team deliver effectively

• Contribute to product quality through testing and troubleshooting

• Connect Product and IT teams to align priorities and deadlines

• Collaborate with our Client Support team to understand customer perspectives

• Join client and prospect calls to share technical insights and project updates

• Gather and document engineering estimates for custom development work

• Create and manage custom development contracts based on technical specifications

• Complete security risk assessments for prospects and clients in collaboration with the Information Security team

Core Qualifications

• Experience managing software development projects, particularly in SaaS (3+ years)

• Knowledge of software development lifecycles and agile approaches

• Familiarity with project management and ticket tracking tools (e.g., Jira, Azure DevOps)

• Track record of helping teams overcome technical challenges

• Experience coordinating across different organizational groups

• Understanding of software testing and bug reporting fundamentals

• Strong written and verbal communication skills

• Preference for candidates based in the Salt Lake City area or Chicagoland area

Additional Qualifications We Value

• Background working with client-facing teams

• Experience in product management or software development

• Knowledge of SaaS products and deployment processes

• Project management certifications (like Scrum Master)

• Experience documenting technical requirements

• Skills in presenting technical concepts to various audiences

• Experience with security compliance frameworks and risk assessments

• Experience writing technical contracts or statements of work

What You'll Bring

• Creative problem-solving abilities

• Open and proactive communication style

• Strong organizational capabilities

• Self-directed work approach while maintaining team connections

• Adaptability in a growing environment

• Professional presence in client interactions

What We Offer

• Fully remote work environment

• Opportunity to shape product development processes

• Collaborative team culture that values diverse perspectives

At Dynata, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. Dynata welcomes and encourages applications from people with disabilities. We are committed to an inclusive work culture for all our employees. Accommodations by request can be made for all aspects of the selection process.

Dynata is also an affirmative action employer OE/Minority/Female/Veteran/Disabled/Sex/Sexual Orientation/Gender Identity or Expression/Race/Color/National Origin/Age/Religion/Genetic Information/Marital Status/Height/Weight or any other legally protected category defined by applicable federal state or local laws and ordinances, so as to further the principles of equal employment opportunity.

The base salary range for this position in is $80K-$100K/yr; however, base pay offered may vary depending on location, job-related knowledge, skills, and experience. A discretionary incentive program may be provided as part of the compensation package, in addition to a full range of medical and other benefits, dependent on full-time employment status.