Senior Billing Analyst

Gradient AI:    

Gradient AI is a leading provider of AI solutions for the Group Health and P&C insurance industries. Our solutions improve loss ratios and profitability by predicting underwriting and claim risks with greater accuracy, as well as reducing quote turnaround times and claim expenses through intelligent automation. Gradient AI’s SaaS platform leverages a vast industry data lake comprising tens of millions of policies and claims, providing insurers with high resolution, data-driven insights. Customers include some of the most recognized insurance carriers, MGAs, MGUs, TPAs, risk pools, PEOs, and large self-insured employers across all major lines of insurance. Founded in 2018, Gradient has experienced strong growth every year, and recently raised $56 million in Series C funding from top Insurtech investors. 

About the Role:    

The Senior Billing Analyst will be a critical member of the finance organization, with a broad set of responsibilities. The successful candidate will have the ability to proactively communicate with multiple internal and external parties in a fast-paced environment. A “roll-up-your sleeves” mentality, strong problem-solving attitude, and willingness to be intimately involved in all aspects of the company is essential to the role. This is a hybrid position based out of our Boston Office.

How you will make an impact: 

• Process customer billings, including recurring charges, one-time fees, professional services, and usage-based invoices.
• Ensure invoices are complete, accurate, and issued timely.
• Investigate and resolve customer billing disputes, ensuring timely escalation to appropriate teams when necessary.
• Handle manage Accounts Receivable Aging and customer collections.
• Assist with the administration of new contracts, renewals, and amendments.
• Manage Accounts Payable Aging and payables with our Accounts Payable Automation solution.
• Prepare monthly commissions reports and related payroll documents.
• Perform daily, weekly, and monthly financial transaction processing including cash disbursements, cash receipts, credit cards, and expense reports.
• Review and process employee expense reports, including enforcing the Company’s travel & expense reimbursement policy.
• Manage and monitor department credit card purchases.

 Skills needed to succeed:   

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field required.
• Minimum of 6 years of experience in billing, account receivable, or related financial operations.
• Experience working as an in-house accountant and knowledge of account procedures and principles.
• Proficient in Microsoft Excel; ability to design, create, and report on complex financial transactions with large amounts of data is a plus.
• Strong understanding of US GAAP, ASC 606 and ASC 340.
• Demonstrate working knowledge of accounting systems; experience with NetSuite and SuiteBilling is a plus.
• Has strong communication skills and the ability to effectively work with all levels and departments within the company in a remote environment.
• Experience working in a high pace, high growth organization is a plus.

What We Offer:  

• A fun, team-oriented startup culture.  

• Generous stock options - we all get to own a piece of what we’re building.  

• Unlimited vacation days.  

• Flexible schedule that supports working from home.  

• Full benefits package includes medical, dental, vision, 401k, paid paternal leave, and more.  

• Ample opportunities to learn and take on new responsibilities.  

We are an equal opportunity employer.