Klaviyo Logo

Klaviyo

Senior Business Analyst

Posted 23 Days Ago
Hybrid
Boston, MA
112K-168K Annually
Mid level
Hybrid
Boston, MA
112K-168K Annually
Mid level
Analyze data to drive business impact, build models, maintain data environments, and present findings to stakeholders. Interact with various business functions to support decision making.
The summary above was generated by AI

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.
Klaviyo is looking for a Senior Business Intelligence Analyst to join our growing team. This person will be focused on analyzing data to drive business impact and understanding. They will contribute to building models and maintaining data environments. They will also be asked to perform analyses on various aspects of Klaviyo's business and operations and present findings to key stakeholders within the company.
How You'll Make a Difference:

  • This is a cross functional role that requires framing business problems, maintaining data needed for analysis, synthesizing results and making recommendations to the executive team and other leaders in various departments.
  • Perform hypothesis testing and causal analyses to statistically assess relative impact and extract trends.
  • Create analysis frameworks to effectively answer strategic questions.
  • Interact with customer success, support, product, engineering, sales, and marketing functions.
  • Contribute to development of models around predictive recommendations, marketing attribution, financial forecasts, etc. to support the best decision making within the organization.
  • Typical business issues will involve framing and solving problems around areas such as acquisition channels, drivers of churn and customer retention, product engagement, program impact on customer behavior, etc.


Who You Are:
You are quantitative and curious. You enjoy understanding cause and effect in various business situations. You enjoy finding creative technical solutions to hard problems and are structured in your thinking. Ideal for someone who wants to launch a career in business analytics.

  • 2-4 years of analytical experience with data and data modeling concepts
  • Engineering, data science, statistics, economics or quantitative background
  • Experience with statistical packages (e.g. R, Python, Stata, MATLAB, etc.).
  • Deep experience with SQL and relational databases (Redshift, Snowflake preferred)
  • Familiarity with ETL tools and frameworks (Stitch, HEVO, etc)
  • Very curious about what makes a business / operation function successful
  • Ability to display complex quantitative data in a simple, intuitive format and to present findings in a clear and concise manner. Art of telling a story with data.


Massachusetts Applicants:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards to find out more about our Total Rewards package.
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
Base Pay Range For US Locations:
$112,000 - $168,000 USD
Get to Know Klaviyo
We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.
By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.

Top Skills

ETL
Hevo
Matlab
Python
R
Redshift
Snowflake
SQL
Stata
Stitch

Klaviyo Boston, Massachusetts, USA Office

We're in the heart of the Financial district with easy access to public transportation and a short walk from South Station. We also have hubs in Denver, London and Sydney.

Similar Jobs at Klaviyo

Yesterday
Hybrid
Boston, MA, USA
120K-180K Annually
Senior level
120K-180K Annually
Senior level
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
The Senior Security Risk Analyst will enhance risk management processes, perform assessments, mentor junior team members, and evolve security practices at Klaviyo.
Top Skills: AgileAWSDomoIso 27001Soc 2 Type IiSox ItgcsTableau
6 Days Ago
Hybrid
Boston, MA, USA
152K-228K Annually
Senior level
152K-228K Annually
Senior level
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
Lead and manage the Business Intelligence data engineering team, overseeing infrastructure and pipelines while ensuring data reliability and compliance.
Top Skills: AirbyteAirflowAmazon Web ServicesDbtDockerFivetranKafkaKubernetesSnowflakeSparkTerraformTrino
17 Days Ago
Hybrid
Boston, MA, USA
248K-372K Annually
Senior level
248K-372K Annually
Senior level
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
As a Machine Learning Technical Lead, you will develop AI solutions, lead a team, and create impactful machine learning models while aligning with business goals.
Top Skills: HuggingfaceKerasPyTorchRaySparkTensorFlow

What you need to know about the Boston Tech Scene

Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.

Key Facts About Boston Tech

  • Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
  • Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
  • Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
  • Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account