Senior Technical Writer

About Starburst

At Starburst, we are working to dismantle the status quo of data silos and vendor lock-in every single day. For decades, database companies have held their customers hostage and we believe that’s just plain wrong. Starburst offers a full-featured data lake analytics platform, built on open source Trino. Our platform includes all the capabilities needed to discover, organize, and consume data without the need for time-consuming and costly migration projects. Today more than 300 leading organizations trust us to make better decisions faster. 

Though Starburst has raised $414M in venture funding from top investors, we were founded in a rather unusual way as we bootstrapped the business with customers and revenue from the very beginning! We are a remote-first company with employees all over the world and are proud to be named a Best Place to Work. Come join our team of All-Stars!

About the role

Starburst is seeking an experienced technical writer to help update and expand the documentation for the Starburst Galaxy and Starburst Enterprise products.

As a technical writer and member of the information engineering team at Starburst, you will update and create highly technical content for our user documentation, reference guides, tutorials, and other material. You will assist in the creation of blog posts, and collaborate with many internal partners on creating and verifying technical content.

As a Senior Technical Writer at Starburst you will:

• Work and communicate effectively with software developers and product managers to write and maintain high-quality documentation.
• Plan, write, edit and revise technical information and documents, including configuration and installation instructions, and tutorials.
• Assess, analyze and evaluate versatile audiences, including non-technical users, system administrators, integrators, and programmers. Transform complex documentation into simple concepts that are easy to understand by end-users.
• Work as an editor and apply constructive criticism to ensure consistency across the documentation team.

Some of the things that we look for:

• Bachelor’s degree in Computer Science or other technical field, or equivalent work experience.
• At least 7 years of technical writing experience.
• Excellent writing and communication skills in US English. Online writing samples would be a plus.
• Experience working with cross-functional stakeholders throughout the full product lifecycle. 
• Experience in owning and building an end-to-end documentation process.
• Experience working with the following tools and technologies is preferred: VS Code, Markdown; Jekyll, Sphinx, or other static site generation system; GitHub and pull requests.
• Background in Data Analytics, SaaS, Cloud, or other related field is preferred.
• Working knowledge of ANSI SQL is a huge plus.

Why build your career at Starburst?

We live by our three core company values: Character, Competence, and Ownership and are a team of top performers. We are each in the driver’s seat, shaping our organization and working together towards our common mission. We are solving exceptionally complex and meaningful challenges here and as we innovate, we each have the opportunity to build our careers alongside Starbursts’s growth.

We take care of our global workforce by making sure employees enjoy competitive salaries and attractive stock grants, remote-friendly work options, flexible paid time off, and more!

We are committed to fostering an intentional, inclusive, and diverse culture that drives deep engagement, authentic belonging, and an exceptional All-Star experience. We believe that diversity of thought, perspective, background and experience will enable us to own what we do, drive our success and empower our All-Stars to show up for one another authentically in all moments that matter.

Starburst provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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