Top Customer Success Jobs in Boston, MA

The Clinical Quality and Training Specialist will be responsible for implementing clinical training and quality processes to improve operational efficiency and exceed industry standards. They will audit team members, facilitate training, coach for improvement, and provide performance reporting.

Engage directly with Toast customers to drive specialty support with measured success based on productivity and customer satisfaction KPIs. Respond to and resolve complex inquiries on Toast products and services. Partner with various teams to meet customer needs. Perform troubleshooting, support customers through payment processing questions, recommend process improvements, update customer records.

Manage post-sale experiences for Cloudflare's largest Enterprise customers, ensure customer satisfaction with services, maintain relationships, plan account growth, collaborate cross-functionally, manage customer feedback and product needs.

The Loss Prevention Agent for the MFC locations will be responsible for maintaining strict company standards within the interior and exterior of the MFC location. Monitor physical security initiatives and enforce standards for Driver Partner and MFC Associates.

The Customer Success Manager at Arcadia is responsible for managing steady state activities for non-enterprise clients, ensuring strong data quality, effective support, and smooth upgrades. They build long-term relationships with clients, troubleshoot technical issues, and collaborate with internal teams to drive issue resolution and customer success. Success in this role involves completing certifications, managing customer accounts, providing support, and guiding clients through product configurations.

Customer Advisor role at Rapid7 involving proactive threat awareness reporting, security product guidance, relationship building, and technology deployment assistance for customers

As a Senior Specialist in Executive Visual Storytelling at ServiceNow, you will help top company leaders showcase the mission, products, and people through visual storytelling. Your focus will be on video editing and production to position executives as visionary leaders on key topics and events.