Top Remote Customer Success Jobs in Boston, MA

The Client Director at ServiceNow will lead executive relationship management for assigned Enterprise accounts, oversee virtual teams, and develop ServiceNow solutions based on customers' strategic outcomes. Responsibilities include building multi-tiered relationships, achieving financial targets, and promoting outstanding customer experiences.

The Revenue Operations Manager at Ontra will optimize workflows, enhance collaboration between Customer Success and Growth Sales teams, and leverage the tech stack to streamline operations. Responsibilities include optimizing workflows, facilitating collaboration, driving insights, and leading team development. Required skills include Salesforce expertise, people management, multi-product experience, stakeholder management, and project management skills.

Join a fast-growing software startup in Boston that focuses on improving energy efficiency in homes. Looking for a Customer Success Manager to ensure customers get value from technology and consulting services. Responsibilities include onboarding, relationship building, training, and advocacy for customer needs. Ideal candidates have experience in customer-oriented roles and strong analytical and problem-solving skills.

Provide day-to-day support to small-dollar donors on a variety of inquiries and manage donor-related requests in a fast-paced environment. Ensure high-quality support and proactive outreach to users while meeting established standards for the role.

As a Category Experience Specialist, you will develop and enhance category strategies for Hard Goods products, manage product life cycles, drive key demand elements, ensure product quality, and collaborate with various teams. The role requires 2+ years of experience in category or product management, a Bachelor's degree in business or marketing, strong strategic and collaboration skills, and proficiency in Excel.

The Underwriting Specialist for Securities-based lending leads and participates in various operational processes, reporting, system testing, process development, training, and project management.

As an Implementation Manager for deploying solutions to attain Zero Trust/SASE, responsible for onboarding new customers, delivering timely onboarding, ensuring customers see the full value in Cloudflare's products, providing technical guidance, and collaborating with internal teams.