Lead Site Specialist

Work Schedule

First Shift (Days)

Environmental Conditions

Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc... allowed, Cold Room/Freezers -22degreesF/-6degrees C, Laboratory Setting, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Strong Odors (chemical, lubricants, biological products etc.), Will work with hazardous/toxic materials

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner, and safer.

How do we make an impact?

Unity Lab Services provides a single source for integrated lab service, support, and supply management. Our customized service offerings and world-class service experts have the flexibility and experience to uniquely address our customer’s laboratory's business needs.

What will you do?

This position directs the daily workflow for a small team under the direction of the site lead and/or supervisor, enabling the team to consistently deliver high levels of customer service in support of our contractual obligations. May oversee service offerings including but not limited to: order/stockroom/dock management, procurement, material handling, chemical tracking, glass wash, media/reagent preparation, and cell culture support operations.

• Effectively lead a diverse cross-functional team of on-site lab specialists. Responsible for complete employee lifecycle management: new hire selection, identification of training needs and solutions, coordinating development training, and employee performance evaluations.
• Deliver on committed contractual scope of work. Assist with tracking business metrics.
• Act as liaison between customer and Thermo Fisher Scientific; Coordinate onsite vendor escorting and customer visits as the site subject-matter expert, and act as a resource to identify savings and opportunities.
• Implement SOPs, conduct site audits, and assist with completion of annual physical inventory.
• Drive process improvement culture by supporting Practical Process Improvement (PPI) initiatives.
• Represent Thermo Fisher Scientific at all times throughout customer locations, professionally and positively.
• Be involved with and support safety programs such as hazard identification, conduct inspections and incident reporting/investigations as required.
• May perform other responsibilities as assigned by management

How will you get here?

Education

High school diploma or equivalent required.

Associate degree in a related field preferred, or a combination of education and experience that demonstrates the required skills. Military Service/Training in lieu of a degree may also be considered.

Experience

• 3+ years of progressive, proven experience required
• Inventory management preferred
• GMP experience preferred 
• Previous customer service experience preferred
• Experience working in Good x Practice (GxP) environment and International Air Transport Association (IATA)/ U.S. Department of Transportation (DOT) Hazardous Goods certification required, knowledge of OSHA General Industry requirements are also a plus.

Knowledge, Skills, Abilities

• Leadership abilities and interpersonal skills are required to lead and enhance team culture
• Strong verbal and written communication skills. This includes maintaining a professional appearance and demeanor in all interactions and upholding Thermo Fisher Scientific's values, including confidentiality.
• Demonstrates computer proficiency and possesses intermediate skills in Microsoft Office suite of software.
• Possesses strong analytical abilities to problem solve, make timely decisions, re-balance staff workloads, and coordinate multiple overlapping priorities, while functioning in a fast-paced work environment

Physical Requirements / Work Environment

Requires the ability to lift, push, and pull 30-40 pounds consistently; lift 50 pounds occasionally, including operation and use of pushcarts, pallet jacks, forklifts, etc.

Regularly required to stand or walk for prolonged periods.

Work areas may include spaces where chemical-based allergens are in use (penicillin, tetracycline, etc.). Depending on the area of the building, personal protective equipment may be worn, including lab coats, coveralls, hoods, facemasks, hairnets, safety glasses and gloves.

Ability to work in environments with varied temperatures (cold rooms, outside, ect.)

Ability to work overtime, as needed.

Benefits

• We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!