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Top Customer Success Jobs in Boston, MA

145+ Job Results
31 Minutes Ago
Boston, MA
Hybrid
13,000 Employees
140K-146K Annually
5-7 Years of Experience
13,000 Employees
140K-146K Annually
5-7 Years of Experience
Artificial Intelligence • Healthtech • Professional Services • Analytics • Consulting
Sr. Lead, Customer Success role at ZS's Beyond Healthcare Analytics Team involves owning end-to-end delivery on aligned objectives with clients, building required storyboards with insights/impact summary, delivering client impact, translating client requirements to data science teams, and finding data-driven insights to solve important business problems.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+61 More
An Hour Ago
Boston, MA
Hybrid
5,000 Employees
60K-70K Annually
1-3 Years of Experience
5,000 Employees
60K-70K Annually
1-3 Years of Experience
Artificial Intelligence • Cloud • Software • Cybersecurity
As a Customer Success Associate at Datadog, you will train, drive adoption, and identify growth opportunities across a high volume of customers to ensure successful product use and retention. You will be an advocate for the customer internally, troubleshoot issues, and work on expanding customer loyalty and retention.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+63 More
13 Hours Ago
Boston, MA
Remote
2,247 Employees
3-5 Years of Experience
2,247 Employees
3-5 Years of Experience
Big Data • Healthtech • Machine Learning • Analytics • Biotech
Act as a link between external customers and internal operations, manage client-facing interactions, provide phone and email support, maintain client information, work in a team towards group goals, work from 9am-5pm CT Monday through Friday.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+45 More
13 Hours Ago
Boston, MA
Remote
2,247 Employees
3-5 Years of Experience
2,247 Employees
3-5 Years of Experience
Big Data • Healthtech • Machine Learning • Analytics • Biotech
Act as a link between external customers and internal operations, manage client interactions, provide support and education about company products, maintain records, work in a team towards group goals, work from 9am-5pm CT Monday through Friday
Top Benefits:
401-K
Commuter Benefits
Company Equity
+45 More
18 Hours Ago
Boston, MA
Remote
Robotics • Biotech
Automata is looking for a Senior Engineer (Instruments) to support the Instruments team by delivering critical instrument drivers for customers. The role involves designing and writing software code, supporting users, testing integrated systems, and collaborating with the team to provide solutions. Ideal skills include Python, Protobuf, REST APIs, gRPC, TCP/IP, and serial interface.
20 Hours Ago
Boston, MA
Hybrid
7+ Years of Experience
7+ Years of Experience
Cloud • Healthtech • Professional Services • Software • Pharmaceutical
As a Quality Specialist, you will conduct internal audits per audit plan and lead the completion of customer questionnaires/RFIs. The role requires 10+ years of experience in the Pharmaceutical/Biotechnology industry or equivalent senior consulting role.
Top Benefits:
401-K
401-K Matching
Company Outings
+46 More
21 Hours Ago
Boston, MA
Hybrid
1,000 Employees
7+ Years of Experience
1,000 Employees
7+ Years of Experience
Artificial Intelligence • Big Data • Information Technology • Software
Seeking a proficient leader to scale the US region Customer Success team, focus on customer value, build relationships, and provide high-level customer service. Responsible for guiding proactive alignment regionally and building high-performance customer success teams.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+56 More
Yesterday
Boston, MA
Remote
180 Employees
1-3 Years of Experience
180 Employees
1-3 Years of Experience
Fintech • Payments • Software
Research, qualify, and enroll customers' suppliers in virtual card payment program and supplier network through outbound calling. Educate suppliers on the value of virtual cards, exceed performance metrics, provide outstanding customer experience, and suggest business process improvements.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+52 More
2 Days Ago
Boston, MA
Remote
700 Employees
50K-70K Annually
3-5 Years of Experience
700 Employees
50K-70K Annually
3-5 Years of Experience
Healthtech • Software
Customer Success Specialist role at Cohere Health, responsible for developing strong relationships with client accounts, supporting client success managers, tracking progress against work plans, troubleshooting issues, collaborating with cross-functional teams, and creating reporting materials for client updates.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+52 More
2 Days Ago
Boston, MA
775 Employees
1-3 Years of Experience
775 Employees
1-3 Years of Experience
Cloud • Internet of Things • Software • App development • Automation
The Customer Success Operations Analyst plays a pivotal role in the operational and technical facets of customer success. This mid-level position involves managing day-to-day tasks related to monitoring customers, creating relevant metrics, optimizing internal systems, and leveraging product data to enhance customer-centric metrics.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+61 More
2 Days Ago
Boston, MA
Remote
200 Employees
80K-100K Annually
3-5 Years of Experience
200 Employees
80K-100K Annually
3-5 Years of Experience
Cloud • Consumer Web • Edtech • Kids + Family • Other • Social Impact • Software
As a Customer Success Manager, you will be responsible for onboarding, maintaining partner satisfaction, and maximizing partner usage of Ellevation products in school districts. The role involves building relationships with district leaders, understanding district priorities, and ensuring ongoing adoption and engagement with the product.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+60 More
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