Top Customer Success Jobs in Boston, MA

Lead client interactions in Medical Affairs, managing projects, coaching team members, maintaining client relationships, and providing thought leadership.

As a Field Technician, you will install and service DISH products, educate customers, and ensure a positive customer experience while working independently or with a team.

The Product Support Leader will manage customer support operations, build and scale a regional support team, and ensure high-quality service and communication with customers. They will address customer escalations, monitor support metrics, and collaborate with internal teams to improve support processes and customer satisfaction.

The Account Manager ensures the success and retention of dealership partnerships through relationship management, product education, and consultative support, aimed at minimizing churn and encouraging product adoption.

The Senior Associate in Customer Consulting analyzes client needs, provides customer-centric solutions, mentors junior members, and builds client relationships while maintaining rigorous standards.

The Customer Success Manager ensures customer satisfaction and successful delivery of solutions, fostering partnerships, driving engagement, and managing at-risk accounts.

The Customer Success Manager will ensure customers maximize the value of InterSystems solutions, drive adoption, manage relationships, and oversee customer health to achieve business objectives.