Top Customer Success Jobs in Boston, MA
Sr. Lead, Customer Success role at ZS's Beyond Healthcare Analytics Team involves owning end-to-end delivery on aligned objectives with clients, building required storyboards with insights/impact summary, delivering client impact, translating client requirements to data science teams, and finding data-driven insights to solve important business problems.
As a Customer Success Associate at Datadog, you will train, drive adoption, and identify growth opportunities across a high volume of customers to ensure successful product use and retention. You will be an advocate for the customer internally, troubleshoot issues, and work on expanding customer loyalty and retention.
Act as a link between external customers and internal operations, manage client-facing interactions, provide phone and email support, maintain client information, work in a team towards group goals, work from 9am-5pm CT Monday through Friday.
Act as a link between external customers and internal operations, manage client interactions, provide support and education about company products, maintain records, work in a team towards group goals, work from 9am-5pm CT Monday through Friday
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Automata is looking for a Senior Engineer (Instruments) to support the Instruments team by delivering critical instrument drivers for customers. The role involves designing and writing software code, supporting users, testing integrated systems, and collaborating with the team to provide solutions. Ideal skills include Python, Protobuf, REST APIs, gRPC, TCP/IP, and serial interface.
As a Quality Specialist, you will conduct internal audits per audit plan and lead the completion of customer questionnaires/RFIs. The role requires 10+ years of experience in the Pharmaceutical/Biotechnology industry or equivalent senior consulting role.
Seeking a proficient leader to scale the US region Customer Success team, focus on customer value, build relationships, and provide high-level customer service. Responsible for guiding proactive alignment regionally and building high-performance customer success teams.
Research, qualify, and enroll customers' suppliers in virtual card payment program and supplier network through outbound calling. Educate suppliers on the value of virtual cards, exceed performance metrics, provide outstanding customer experience, and suggest business process improvements.
Customer Success Specialist role at Cohere Health, responsible for developing strong relationships with client accounts, supporting client success managers, tracking progress against work plans, troubleshooting issues, collaborating with cross-functional teams, and creating reporting materials for client updates.
The Customer Success Operations Analyst plays a pivotal role in the operational and technical facets of customer success. This mid-level position involves managing day-to-day tasks related to monitoring customers, creating relevant metrics, optimizing internal systems, and leveraging product data to enhance customer-centric metrics.
As a Customer Success Manager, you will be responsible for onboarding, maintaining partner satisfaction, and maximizing partner usage of Ellevation products in school districts. The role involves building relationships with district leaders, understanding district priorities, and ensuring ongoing adoption and engagement with the product.
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