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Top Healthtech Customer Success Jobs in Boston, MA

22 Hours Ago
Hybrid
3 Locations
99K-126K Annually
Senior level
99K-126K Annually
Senior level
Healthtech • Security • Software • Cybersecurity
The Strategic Customer Success Manager drives customer engagement and satisfaction while managing account strategies, renewals, and expansion through collaboration and problem-solving.
Top Skills: CRMGainsightMs Powerpoint
22 Hours Ago
Hybrid
Waltham, MA, USA
160K-170K Annually
Senior level
160K-170K Annually
Senior level
Healthtech • Security • Software • Cybersecurity
The Manager of Strategic Customer Success drives customer satisfaction and retention initiatives, oversees a Customer Success team, and manages strategic accounts.
Top Skills: GainsightSalesforce
Yesterday
Remote
Hybrid
Boston, MA, USA
Mid level
Mid level
Artificial Intelligence • Big Data • Healthtech • Software • Biotech
Manage customer account administration, lead implementation of AI-driven projects, and coordinate cross-functional initiatives to enhance support services.
Top Skills: AICRMJIRAPythonSalesforceZendesk
2 Days Ago
Hybrid
2 Locations
190K-213K Annually
Senior level
190K-213K Annually
Senior level
Artificial Intelligence • Healthtech • Professional Services • Analytics • Consulting
Lead client interactions in Medical Affairs, managing projects, coaching team members, maintaining client relationships, and providing thought leadership.
Reposted 2 Days Ago
Hybrid
Boston, MA, USA
118K-160K
Senior level
118K-160K
Senior level
Cloud • Healthtech • Social Impact • Software • Biotech
The Product Support Leader will manage customer support operations, build and scale a regional support team, and ensure high-quality service and communication with customers. They will address customer escalations, monitor support metrics, and collaborate with internal teams to improve support processes and customer satisfaction.
Reposted 2 Days Ago
Remote
Hybrid
Framingham, MA, USA
Junior
Junior
Healthtech • Software
The Customer Success Manager ensures customer satisfaction and successful delivery of solutions, fostering partnerships, driving engagement, and managing at-risk accounts.
Top Skills: AnalyticsSaas Platform
3 Days Ago
Easy Apply
Hybrid
Boston, MA, USA
Easy Apply
50K-100K
Senior level
50K-100K
Senior level
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Software • Database • Analytics
The Customer Success Manager will ensure customers maximize the value of InterSystems solutions, drive adoption, manage relationships, and oversee customer health to achieve business objectives.
Top Skills: CcdCloud TechnologiesFhirHl7Power BIQlikRSaaSSASTableau
Reposted 9 Days Ago
Easy Apply
Hybrid
2 Locations
Easy Apply
100K-115K
Senior level
100K-115K
Senior level
Big Data • Healthtech • Software • Analytics • Pharmaceutical • Infrastructure as a Service (IaaS)
The Customer Success Manager will lead the adoption of drug discount solutions, ensuring satisfaction and retention among covered entities and stakeholders.
Top Skills: Google For Business ApplicationsMS Office
17 Days Ago
Remote
Boston, MA, USA
50K-100K Annually
Mid level
50K-100K Annually
Mid level
Big Data • Cloud • Healthtech • Software • Big Data Analytics
The RTSM Product Support Engineer provides Tier 3 support, collaborating with teams to resolve technical issues, conduct root cause analysis, and maintain documentation.
Top Skills: Asp.NetC#CSSDockerJavaScriptKubernetesMicrosoft Sql ServerMicrosoft Windows ServerPowershellPythonT-SqlVbscriptVMware
23 Days Ago
Easy Apply
Boston, MA, USA
Easy Apply
130K-130K
Senior level
130K-130K
Senior level
Cloud • Healthtech • Information Technology • Productivity • Software
The Strategic Customer Success Manager builds relationships with clients, drives value realization, and manages customer satisfaction to achieve renewal and growth goals.
Top Skills: Crm SystemsQuality Management SystemsSpreadsheets
An Hour Ago
Easy Apply
Remote
USA
Easy Apply
75K-93K Annually
Junior
75K-93K Annually
Junior
Healthtech • Information Technology • Software • Telehealth
As a Technical Implementation Specialist, you will onboard health systems, manage integrations, troubleshoot issues, and enhance client satisfaction through effective communication and teamwork.
Top Skills: ConfluenceExcelGoogle SheetsJIRAMonday.Com
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