Top Senior Level Customer Success Jobs in Boston, MA

The Product Support Leader will manage customer support operations, build and scale a regional support team, and ensure high-quality service and communication with customers. They will address customer escalations, monitor support metrics, and collaborate with internal teams to improve support processes and customer satisfaction.

This Senior Manager leads customer consulting projects, enhances client relationships, and drives digital marketing strategies through operational excellence and industry expertise.

The Customer Success Manager will ensure customers maximize the value of InterSystems solutions, drive adoption, manage relationships, and oversee customer health to achieve business objectives.

The Enterprise Customer Success Manager at Memfault will lead efforts to ensure the long-term success of enterprise customers. They will advocate for customers, help define their goals with the platform, and work to maximize retention, adoption, and expansion of Memfault's services. This role involves building relationships, resolving escalations, monitoring customer health, and collaborating with technical teams.

The Senior Customer Success Manager at Definitive Healthcare is responsible for driving product adoption and customer engagement, building business relationships, managing client issues, and ensuring clients realize the full value of the product. This role requires collaboration across teams and a deep understanding of customer needs and priorities.

The Senior Manager, Technical Success will lead technical initiatives, mentor teams, enhance product quality, and align customer needs with Snyk's development strategy.

Manage and develop a team of Technical Escalation Engineers, oversee project completion, and ensure collaboration across functions to improve customer experience.