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Top Hybrid Customer Success & Experience Jobs in Boston, MA
Cloud • Healthtech • Social Impact • Software • Biotech
Lead the Optimization Services team at Benchling, managing Technical Account Managers and ensuring high-quality customer engagement and delivery standards while driving team performance and operational excellence.
Top Skills:
AICustomer Relationship Management
Greentech • Hardware • Healthtech • Internet of Things
The Technical Services Specialist will troubleshoot Bevi machines, provide customer support via phone and email, improve processes, and enhance customer experience.
Top Skills:
Crm SystemsNetSuiteSalesforceZendesk
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
The Sales Enablement Manager at Dynatrace will design and deliver training programs, facilitate workshops, and work with sales teams to improve skills and efficiency while supporting strategic sales objectives.
Top Skills:
Content CreationProject ManagementSales CoachingSales EnablementSales TrainingVirtual Training
Artificial Intelligence • Cloud • Insurance • Software • Database • Conversational AI • Generative AI
The Integration Consultant will lead customer integrations, engage with IT teams on API and webhook configurations, and optimize integration performance while collaborating cross-functionally.
Top Skills:
AIApi KeysAutomation TechnologiesOauthPostmanRest ApiSftpSsoWebhook
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
The role involves supporting system enhancements, collaborating with agile teams, conducting research on products, analyzing platform design, and providing strategic recommendations to improve business outcomes.
Top Skills:
AgileBusiness Process DesignGenerative AiJIRA
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Fintech • Payments • Software
As a Payment Experience Associate I, you'll troubleshoot payment issues, engage with customers globally, and provide personalized support while collaborating with multiple departments.
Top Skills:
Payments PlatformSoftware Tools
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
Sales Engineers at Datadog provide technical support in closing sales, deliver presentations, assist with client onboarding, and communicate with product teams. They must continuously learn about new technologies and handle diverse challenges during the pre-sales process.
Top Skills:
Devops MonitoringLinuxWindows
Enterprise Web • Hardware • Internet of Things • Software
The Technical Account Manager will provide strategic technical guidance to customers, drive adoption of Tulip's no-code platform, and ensure operational excellence through customer enablement and collaboration with internal teams.
Top Skills:
APIsDatabase ConceptsManufacturing Execution SystemsNo-Code PlatformsSystem Integrations
Big Data • Cloud • Healthtech • Software • Big Data Analytics
The Associate Consultant will join Veeva's Consultant Development Program, focusing on technical consulting and software solutions in the life sciences industry, assisting in project management and customer workshops.
Top Skills:
Crm SystemsDocument Management SystemsMS Office
Fintech • Software
The Advisor Support Specialist manages relationships with Financial Advisors, addresses inquiries, and coordinates projects to enhance client satisfaction and retention.
Top Skills:
Crm PlatformsDatabase SoftwareExcelGoogle DocsGoogle SheetsMicrosoft WordProject Management Tools
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