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Top Hybrid Customer Success Jobs in Boston, MA
eCommerce • Marketing Tech • Software
The Associate Customer Success Manager will drive scalable growth, adoption, and retention for Klaviyo's customer base through tailored engagement strategies. This role involves utilizing data insights to optimize product usage, support customer journeys, and collaborate with internal teams. The ideal candidate should possess strong analytical skills and a passion for customer relations.
Top Skills:
ExcelGainsight'S Journey OrchestratorSalesforceTableau
Big Data • Enterprise Web • HR Tech • Information Technology • Software • Analytics • Cybersecurity
As a Customer Success Manager, you will partner with clients for effective onboarding and success criteria alignment, training them on the product suite, setting strategies, and identifying upsell opportunities. You will run customer success reviews and collaborate with teams to deliver a strategic vision.
Robotics • Biotech • Automation
The Customer Success Engineer at Automata will lead technical and scientific solutions for customers, ensuring successful use of the LINQ platform. Responsibilities include implementing automation systems, supporting project execution, and collaborating with product teams to meet customer needs.
Top Skills:
CadElnEnterprise Software PlatformsLimsProject Management ToolsPython
Featured Jobs
Artificial Intelligence • Cloud • Information Technology • Security • Software • Cybersecurity • Data Privacy
As a Technical Support Engineer, you'll assist customers by answering inquiries, troubleshooting issues, and collaborating with the engineering team to resolve complex problems. You'll also gather user feedback, enhance support processes, and may evolve into leading roles or developer positions.
Top Skills:
GitIntercomJIRASlack
Software • Biotech • Pharmaceutical
The Customer Success Manager at Benchling will advocate for customers in the biotechnology sector, utilizing data to drive insights, enhance product adoption, and ensure successful implementation of Benchling’s software. They will collaborate closely with sales, product, and professional services teams to develop strategies that improve customer engagement and satisfaction, while maintaining a deep understanding of clients' science and goals.
Top Skills:
ConsultingCustomer SuccessData AnalysisProfessional ServicesProject ManagementSaaS
Artificial Intelligence • HR Tech • Mobile • Software
The Implementation Manager at Workable will manage the onboarding process for new customers using their recruiting and HR solutions. Responsibilities include analyzing customer needs, configuring the platform, collaborating with internal teams, and ensuring timely project completion while providing ongoing support and expertise to clients.
Top Skills:
Customer ImplementationHr ProcessesProject ManagementRecruiting TechnologySaas Products
Big Data • Fintech • Information Technology • Insurance • Financial Services
The Legal Specialist will provide legal support for SEC registered mutual funds, assist in preparing disclosure documents, manage compliance calendars, and interact with internal clients and external parties. The role requires maintaining legal documents and offering support to the legal team.
Top Skills:
Edgar DatabaseMicrosoft Office SuiteProject Management
Enterprise Web • Hardware • Internet of Things • Software
The Customer Success Manager at Tulip will manage customer accounts, guide customers in using Tulip for digital transformation, ensure contract renewals, coordinate internal teams, and improve Customer Success processes.
Top Skills:
Account ManagementBusiness Information TechnologyClient-Facing RolesCross-Functional TeamsManufacturingOperationsSaaS
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Software • Biotech • Pharmaceutical
As a Customer Success Manager at Schrödinger, you will manage LiveDesign implementation projects, ensure customer success with the Schrödinger Platform, and collaborate with various internal teams to foster growth. You will also help influence product roadmaps based on customer feedback and needs.
Top Skills:
Account ManagementCheminformaticsComputational ChemistryCustomer SuccessEnterprise SoftwareLife SciencesMedication DiscoveryProject Management
Artificial Intelligence • Big Data • Information Technology • Software
As a Client Specialist, you will coordinate pre-sales, manage customer relationships, build a sales pipeline, negotiate contracts, and develop strategic account plans to align with business objectives. Your role involves collaboration with various departments to ensure success and nurture long-term customer relationships.
Top Skills:
CRMMicrosoft Office SuiteSaaSSales Cadence OptimizationSales Coordination
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