Top Hybrid Customer Success & Experience Jobs in Boston, MA

The consultant will lead workshops, design demos, advise on AI best practices, and help clients with generative AI and workflow automation strategies. Requires experience in enterprise SaaS and the manufacturing sector.

As a Senior Solutions Engineer, you'll lead technical sales cycles, conduct demos, collaborate with clients, and shape product strategy while navigating early-stage AI security challenges.

Lead the design and development of instructional materials and learning experiences. Manage a global team and drive innovative learning solutions aligned with business goals, utilizing the ADDIE model and agile methodologies.

As a senior-level Product Support Analyst, you'll guide enterprise customers through complex issues, lead escalations, and ensure effective communication across teams to restore confidence and outcomes.

The Client Partner will manage a portfolio of private equity accounts, drive sales cycles, and develop customized consulting solutions while fostering long-term client relationships.

The Account Development Representative uncovers business needs for Strategic & Enterprise Accounts, collaborates with teams to create campaigns, qualifies leads, and maintains CRM records to support the sales process.

The Director, Customer Success leads teams to enhance customer engagement and retention, manages personnel, and drives cross-functional business outcomes.

The Incident & Emergency Management Specialist leads public safety programs, implements strategies, and drives sales growth through effective customer engagement and market understanding.

As an Executive Assistant, you will support the CEO with calendar management, travel logistics, and help coordinate internal meetings and events while maintaining discretion and detail-oriented execution.

The role involves managing enterprise-level projects for clients in the Life Sciences sector, understanding their challenges, and leading solution development using Tulip's platform.