Top Hybrid Customer Success & Experience Jobs in Boston, MA

As a Technical Services Specialist, you will troubleshoot Bevi machines, provide technical support, and improve customer experiences while handling inquiries via phone and email.

The Category Specialist will manage vendor relationships, resolve tickets, execute promotions, and collaborate with cross-functional teams to ensure effective category management.

As a Senior Account Manager, you will own client relationships, drive revenue growth, lead campaign execution, and identify strategic upsell opportunities, with a focus on maximizing ROI and client retention.

As a Senior CRM Associate, you'll manage marketing campaigns, translate communications into Spanish, analyze performance, and collaborate cross-functionally during peak sports periods.

Datalign Advisory seeks a Manager of Public and Press Relations to drive communication strategies and enhance brand visibility in finance, fintech, and wealth management.

The Strategic Partnerships Manager will launch and optimize partnerships, negotiate contracts, and drive market research to achieve business goals, requiring strong analytical and communication skills.

In this role, you will enhance customer engagement by developing relationships, driving product value, managing onboarding, and gathering feedback for improvements.

The Commercial Sales Manager will lead a team, develop account strategies, manage sales forecasts, and drive revenue growth for Rapid7.

Lead the Optimization Services team at Benchling, managing Technical Account Managers and ensuring high-quality customer engagement and delivery standards while driving team performance and operational excellence.

The Integration Consultant will lead customer integrations, engage with IT teams on API and webhook configurations, and optimize integration performance while collaborating cross-functionally.