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Top Hybrid Customer Success & Experience Jobs in Boston, MA
Artificial Intelligence • Fintech • Greentech • Sales • Software • Travel • Hospitality
The Senior SMB Account Manager will manage high-value SMB customer portfolios, focusing on strategic relationships, retention, and growth while utilizing data-driven insights to improve the client experience.
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
Act as a trusted advisor to Rapid7 customers, build relationships with technical and executive stakeholders, create Success Plans, drive product adoption, monitor usage and risks, advocate customer needs internally, and track KPIs to secure renewals and growth.
Top Skills:
A+CcspCloud+Network+Rapid7SaaSSec+Security Frameworks
Artificial Intelligence • Cloud • Insurance • Software • Database • Conversational AI • Generative AI
The Customer Success Manager at Hi Marley manages customer relationships, ensuring value realization through engagement and retention strategies, focusing on adoption and expansion opportunities while collaborating cross-functionally.
Fintech • Machine Learning • Payments • Software • Financial Services
As a Dealer Success Manager, you partner with auto dealers to enhance their success through strategic sales processes, training, and support aimed at maximizing their use of the Navigator Platform.
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
Manage relationships with medium to large enterprise customers, drive upsell and cross-sell opportunities, and ensure customer satisfaction with the security platform.
Top Skills:
CybersecurityMedpiccSaaSSales Qualification Frameworks (MedicSandlar)
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Fintech • Payments • Software
The Payment Experience Associate I acts as the first contact for customers at Flywire, resolving payment inquiries and ensuring customer satisfaction through effective communication and problem-solving.
Top Skills:
Communication ToolsCustomer Service SoftwareData Analysis ToolsPayments Platform
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Fitness • Hardware • Healthtech • Sports • Wearables
The Quality Systems & Regulatory Affairs Specialist will execute regulatory strategies and maintain QMS for medical devices, ensuring compliance with international standards through collaboration and innovative problem-solving.
Top Skills:
AICybersecurityDigital Health PolicyIec 62304Iso 13485MdsapMlRegulatory ComplianceSoftware As A Medical DeviceVerification & Validation
Information Technology
The Customer Success Manager builds strong relationships with clients, engages proactively, provides onboarding and training, resolves technical issues, and analyzes customer health metrics to enhance platform usage.
Top Skills:
ChurnzeroCrm ToolsMS OfficeSalesforce
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Senior Solution Consultant partners with sales teams to drive new business and account growth while mentoring peers on ServiceNow solutions and technical excellence.
Top Skills:
ItilServicenow
eCommerce • Healthtech • Pet • Retail • Pharmaceutical
As an Account Executive III, you'll strategize and manage accounts, ensure campaign success, analyze data, and uphold customer relationships.
Top Skills:
MS OfficeTableau
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Top hybrid Companies in Boston, MA Hiring Customer Success & Experience Roles
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