Top Hybrid Customer Success & Experience Jobs in Boston, MA

The Customer Success Manager will oversee customer accounts, drive the use of Tulip's platform for operational improvement, manage renewals, and collaborate with internal teams to enhance customer relations and processes.

The Sr. Sales Operations Manager will optimize processes, analyze performance, manage leads, create reports, and develop sales presentations, significantly contributing to revenue growth.

The role involves leading the global social media strategy, managing day-to-day operations, optimizing content across platforms, and driving engagement within the AI sector, while collaborating with various teams to enhance brand visibility and customer acquisition.

The Business Development Representative builds and sources a sales pipeline by targeting C-level executives. Responsibilities include engaging in technical/business conversations, collaborating with Account Executives, and maintaining strong relationships with prospects.

The Strategic Renewals Manager will execute renewal strategies to exceed targets, negotiate contracts, manage pricing, and collaborate with various teams.

The role involves developing and managing strategic partnerships in the payments security and data space, focusing on customer growth, sales targets, and collaboration with internal teams for Mastercard's success.

Provide onsite customer technology support including IT incident management, endpoint management, and problem resolution focusing on end-user experience.

The Implementation Specialist ensures new clients are ready to use the Perk platform, providing technical support and coordinating training sessions. They manage client rollouts and collaborate across teams to optimize client onboarding and satisfaction.

As a Senior Relationship Account Manager, you will manage customer relationships, drive renewals and upsells, and work closely with internal teams to ensure customer success with MongoDB's offerings.

As a Senior Customer Success Manager, you'll enhance customer relationships, ensure platform value realization, and drive retention and expansion strategies.