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Top Hybrid Customer Success & Experience Jobs in Boston, MA
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
This role ensures the success of top customers through relationship building, goal setting, risk mitigation, and customer satisfaction. Collaborates across various teams, develops customer programs, and addresses customer needs effectively.
Top Skills:
Automated Test FrameworkCi/CdMobile App BuilderNow PlatformServicenowVirtual Agent
AdTech • Artificial Intelligence • Digital Media • Marketing Tech • Social Media • Software • Generative AI
The Customer Onboarding Manager assists new customers in successfully transitioning to the Smartly platform, collaborating with sales and success teams to deliver tailored onboarding plans and solutions.
Top Skills:
Advertising TechnologiesDigital Marketing PlatformsGoogle Slides
Automotive • eCommerce • Hardware • Music • Retail • Software • Wearables
Lead and manage customer experience projects, ensuring alignment with strategic objectives, using data to enhance customer satisfaction, and collaborating with various teams for seamless execution.
Top Skills:
Adobe CampaignAsanaJIRASalesforce
Artificial Intelligence • Fintech • Greentech • Sales • Software • Travel • Hospitality
The Manager, Account Management leads a team of Enterprise Account Managers, driving sales, customer retention, and developing client relationships through coaching and strategic initiatives.
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Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
Lead cross-functional initiatives to enhance customer experiences through digital and self-serve programs, driving adoption and retention at Klaviyo.
Top Skills:
AICustomer ExperienceData Analysis
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Artificial Intelligence • Cloud • Insurance • Software • Database • Conversational AI • Generative AI
The Sr. Sales Operations Manager will optimize processes, analyze performance, manage leads, create reports, and develop sales presentations, significantly contributing to revenue growth.
Top Skills:
Bi ToolsExcelGongGoogle SheetsHubspotLookerPowerPointSalesforceSalesloftTableau
Big Data • Cloud • Productivity • Software • Database • Analytics • Automation
The Business Development Representative builds and sources a sales pipeline by targeting C-level executives. Responsibilities include engaging in technical/business conversations, collaborating with Account Executives, and maintaining strong relationships with prospects.
Top Skills:
SaaS
Cloud • Healthtech • Social Impact • Software • Biotech
The Implementation Manager will oversee GxP implementations, managing projects from kickoff to go-live, ensuring compliance with regulations, and advising customers on validation strategies and best practices.
Top Skills:
AgileComputer Systems ValidationElnLimsMesQmsSaaS
Fintech • Financial Services
The Senior Supervisory Control Specialist ensures compliance with regulatory requirements, supervises financial advisors, implements policies, and collaborates with business and compliance partners to address issues.
Top Skills:
Finra Compliance
Fitness • Hardware • Healthtech • Sports • Wearables
The Senior NetSuite Business Systems Analyst will bridge Finance and Operations with Engineering, gathering requirements, customizing NetSuite, and implementing enhancements to optimize core systems.
Top Skills:
APIsNetSuiteSuitescript
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