Top Hybrid Customer Success & Experience Jobs in Boston, MA

The Senior NetSuite Business Systems Analyst will bridge Finance and Operations with Engineering, gathering requirements, customizing NetSuite, and implementing enhancements to optimize core systems.

As a Lead Qualification Specialist, you will evaluate leads, conduct outreach, use lead scoring, and maintain CRM records to optimize sales funnels.

The Technical Account Manager provides technical training to clients, collaborates with sales teams, mentors users, and helps integrate Datadog into IT Operations.

As a Customer Support Specialist, you will lead technical onboarding, provide Tier 1 support, troubleshoot issues, manage support tickets, and collaborate with teams to enhance customer satisfaction.

Manage small to medium-sized accounts, ensuring customer satisfaction and maximizing growth through engagement, business reviews, and relationship building.

The Enterprise Account Manager will develop client relationships, manage accounts, drive sales growth, and collaborate with internal teams to maximize client revenue.

The Customer Success Manager builds strong relationships with clients, engages proactively, provides onboarding and training, resolves technical issues, and analyzes customer health metrics to enhance platform usage.

Account Development Representatives (ADRs) identify and qualify new sales opportunities, work with sales teams, and develop product knowledge while nurturing relationships.

The Client Success Manager is responsible for managing strategic client relationships, driving value, and collaborating on product strategy. They support client satisfaction, retention, and revenue growth while advocating for client insights and managing change requests.

The Senior Sales Tools Analyst manages and optimizes the sales technology stack, providing support and ensuring effective tool integration to enhance seller efficiency and drive revenue growth.