Top Hybrid Customer Success Jobs in Boston, MA

Account Development Representatives (ADRs) identify and qualify new sales opportunities, work with sales teams, and develop product knowledge while nurturing relationships.

The Account Manager at Hi Marley will manage customer relationships, achieve revenue goals, and collaborate with teams to ensure client satisfaction and value realization.

The Customer Success Manager builds strong relationships with clients, engages proactively, provides onboarding and training, resolves technical issues, and analyzes customer health metrics to enhance platform usage.

The Strategic Renewals Manager will execute renewal strategies to exceed targets, negotiate contracts, manage pricing, and collaborate with various teams.

The Business Development Representative builds and sources a sales pipeline by targeting C-level executives. Responsibilities include engaging in technical/business conversations, collaborating with Account Executives, and maintaining strong relationships with prospects.

Drive adoption and revenue expansion through customer marketing initiatives, manage integrated campaigns, and enhance customer relationships across various channels.

The Global Program Manager will oversee post-sale activities for large enterprise customers in Life Sciences, ensuring seamless implementation, support, and customer success, while also driving long-term strategies for services.

The Client Success Manager is responsible for client relationship management, insurance education, renewal processes, issue resolution, and cross-selling opportunities to enhance client experience.

Responsible for negotiating renewal contracts, managing customer relationships, and ensuring customer adoption of SaaS products while maintaining understanding of licensing models.

The Senior Sales Tools Analyst manages and optimizes the sales technology stack, providing support and ensuring effective tool integration to enhance seller efficiency and drive revenue growth.