Top Hybrid Customer Success & Experience Jobs in Boston, MA

Lead customer experience projects, mentor junior staff, analyze process improvements, and collaborate on omnichannel strategies to enhance customer service quality.

As a Customer Success Manager, you'll strengthen customer relationships, drive product usage, and identify growth opportunities while collaborating with internal teams at Datadog.

The Commercial Sales Manager will lead a team, develop account strategies, manage sales forecasts, and drive revenue growth for Rapid7.

The role focuses on defining and executing partnership strategies for robotics, boosting business development with senior representatives, and translating external opportunities into actionable recommendations internally. It involves maintaining market intelligence and ensuring effective collaboration across various departments.

Train dealership clients on Cox Automotive products, ensuring effective adoption and use of technologies, while providing support and fostering relationships.

The Digital Engagement Manager will oversee client relationships, enhance product usage, drive campaign success, and streamline customer engagement processes.

As an Advisory Solution Consultant, you will engage with customers to create AI solutions, conduct workshops, and design proofs of concept. You will work in a collaborative environment and apply your technical knowledge to solve client challenges effectively.

Manage relationships with medium to large enterprise customers, drive upsell and cross-sell opportunities, and ensure customer satisfaction with the security platform.

Datalign Advisory seeks a Manager of Public and Press Relations to drive communication strategies and enhance brand visibility in finance, fintech, and wealth management.

As a Licensed Service Agent, you will be the main contact for customer inquiries, assisting with policy questions, renewals, and cancellations while ensuring a positive experience.