Top Hybrid Customer Success & Experience Jobs in Boston, MA

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Hybrid
Boston, MA, USA
Easy Apply
104K-156K Annually
Senior level
104K-156K Annually
Senior level
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
The role involves managing technology partnerships to drive demand, executing marketing programs, ensuring alignment with business goals, and optimizing outcomes through data-driven insights.
Top Skills: Ecommerce PlatformsIsvsSaaS
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Hybrid
Boston, MA, USA
Easy Apply
86K-118K Annually
Senior level
86K-118K Annually
Senior level
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
As a Customer Success Manager, you'll strengthen customer relationships, drive product usage, and identify growth opportunities while collaborating with internal teams at Datadog.
Reposted 4 Days AgoSaved
Hybrid
Boston, MA, USA
50K-83K Annually
Junior
50K-83K Annually
Junior
Fintech • Information Technology • Insurance • Software
As a Licensed Service Agent, you will be the main contact for customer inquiries, assisting with policy questions, renewals, and cancellations while ensuring a positive experience.
Top Skills: Zendesk Customer Service Software
Reposted 4 Days AgoSaved
Hybrid
Boston, MA, USA
Internship
Internship
Artificial Intelligence • Cloud • Information Technology • Security • Software • Cybersecurity • Data Privacy
Snyk seeks applicants for their Summer Co-op 2026 program, focusing on developing secure AI software and fostering a supportive, inclusive workplace.
5 Days AgoSaved
Hybrid
Boston, MA, USA
130K-190K Annually
Senior level
130K-190K Annually
Senior level
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Analytics • Biotech • Generative AI
The Senior Alliance Manager will cultivate partnerships with life sciences companies, ensuring value and satisfaction through collaboration and execution of agreements. Responsibilities include developing relationships, leading meetings, tracking milestones, and managing operations for clients.
Top Skills: AIReal-World Evidence
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5 Days AgoSaved
Hybrid
Framingham, MA, USA
98K-182K Annually
Senior level
98K-182K Annually
Senior level
Big Data • Healthtech • Software
The role focuses on optimizing customer experience systems, improving processes, analyzing data, and ensuring cross-functional collaboration to enhance customer satisfaction and operational efficiency.
Top Skills: Bi Tools (SigmaChurnzeroGainsightIntercomMatikPower Bi)SalesforceSalesloftSQLTableauZendesk
Mid level
Fintech • Financial Services
Manage relationships with mid-corporate healthcare, higher education, and non-profit clients, ensuring satisfaction and fostering business growth.
6 Days AgoSaved
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Hybrid
Boston, MA, USA
Easy Apply
116K-215K Annually
Senior level
116K-215K Annually
Senior level
Artificial Intelligence • Cloud • Insurance • Software • Database • Conversational AI • Generative AI
The Director of Customer Experience & Scaled Success at Hi Marley leads customer engagement strategies and adoption journeys, enhancing customer experience and operational efficiency while fostering community and advocacy.
Top Skills: Ai-Powered SoftwareB2B Saas
Reposted 7 Days AgoSaved
Hybrid
Cambridge, MA, USA
Mid level
Mid level
Fintech
Datalign Advisory seeks a Manager of Public and Press Relations to drive communication strategies and enhance brand visibility in finance, fintech, and wealth management.
Top Skills: AISeoSocial Media
Reposted 9 Days AgoSaved
Remote or Hybrid
Waltham, MA, USA
105K-163K Annually
Mid level
105K-163K Annually
Mid level
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Senior Solution Consultant partners with sales teams to drive new business and account growth while mentoring peers on ServiceNow solutions and technical excellence.
Top Skills: ItilServicenow
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