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Top Hybrid Customer Success & Experience Jobs in Boston, MA
Healthtech • Information Technology • Security • Software • Cybersecurity
The Manager, Customer Success Engineering oversees Customer Success Engineers, driving customer engagement strategies, operational processes, and team development to enhance overall customer success and retention.
Top Skills:
CitrixWindowsMobile Device ManagementSalesforceVMware
Fintech • Machine Learning • Payments • Software • Financial Services
As a Dealer Success Manager, you partner with auto dealers to enhance their success through strategic sales processes, training, and support aimed at maximizing their use of the Navigator Platform.
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Big Data • Healthtech • Software
The Customer Success Manager ensures client success by driving product adoption, building partnerships, segmenting business, and mitigating churn to enhance customer experience.
Top Skills:
Customer SupportProject Management
Digital Media • Gaming • Information Technology • Software • Sports • Esports • Big Data Analytics
The Customer Experience Associate role involves providing exceptional customer service, managing communications across various channels, and advocating for customers to support business growth.
Top Skills:
MS OfficeServicenow
Information Technology
The Customer Success Manager builds strong relationships with clients, engages proactively, provides onboarding and training, resolves technical issues, and analyzes customer health metrics to enhance platform usage.
Top Skills:
ChurnzeroCrm ToolsMS OfficeSalesforce
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Artificial Intelligence • Machine Learning • Software
The Client Value Partner will lead business development in trade and customs, work with large enterprises, and serve as a trusted advisor to improve compliance and operational models, requiring deep industry knowledge and client engagement skills.
Top Skills:
Ai-Powered Product NetworkData Requirements
eCommerce • Information Technology • Marketing Tech • Software
As a Customer Success Manager, you will manage strategic accounts, ensuring customer satisfaction, driving software adoption, and achieving retention and growth targets through relationship building and customized success plans.
Top Skills:
Product Information Management (Pim)SaaS
Consumer Web • eCommerce • Software
The Strategic Partnerships Manager will launch and optimize partnerships, negotiate contracts, and drive market research to achieve business goals, requiring strong analytical and communication skills.
Artificial Intelligence • Information Technology • Legal Tech • Productivity • Professional Services • Consulting • Asset Management + Discovery
Guide law firm clients through onboarding, configuring case management platforms, data migration, testing, training, and ongoing advisory to optimize workflows, automations, and adoption.
Top Skills:
Case Management PlatformsClioFilevineLitifyPracticepantherSaaS
Artificial Intelligence • Cloud • Insurance • Software • Database • Conversational AI • Generative AI
The Integration Consultant will lead customer integrations, engage with IT teams on API and webhook configurations, and optimize integration performance while collaborating cross-functionally.
Top Skills:
AIApi KeysAutomation TechnologiesOauthPostmanRest ApiSftpSsoWebhook
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Top hybrid Companies in Boston, MA Hiring Customer Success & Experience Roles
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