Top Hybrid Customer Success & Experience Jobs in Boston, MA

As a Dealer Success Manager, you partner with auto dealers to enhance their success through strategic sales processes, training, and support aimed at maximizing their use of the Navigator Platform.

Guide customers in designing and building scalable systems using MongoDB. Collaborate with sales teams, advise on architecture, and foster customer success while presenting complex technical concepts clearly.

The Senior Client Partner Director will lead high-value client relationships, execute long-range account plans, drive transformational growth through partnerships, and manage strategic negotiations.

Business Development Representatives at Mirakl engage in prospect research, support sales efforts, and master AI tools to improve efficiency and strategy.

As a Lead Qualification Specialist, you will evaluate leads, conduct outreach, use lead scoring, and maintain CRM records to optimize sales funnels.

The Sr. Forward Deployed Software Engineer will partner with clients to deliver AI solutions, provide technical expertise, and improve client satisfaction through strong relationships and clear communication.

The Senior IT Service Desk Analyst will resolve technical issues, mentor juniors, support enterprise tools, manage IT processes, and oversee user access management.

The Senior Business Systems Analyst will lead innovation within business systems, primarily managing Salesforce Cloud, gathering requirements, and driving impactful solutions.

The Senior IT Support Engineer will provide IT support, mentor team members, manage user technology security, resolve problems, and handle budget responsibilities.

Interns at ZS develop solutions for client business problems, conduct market research, and communicate findings, while participating in analytics-driven project teams.