Top Hybrid Customer Success & Experience Jobs in Boston, MA

The Solutions Engineer will manage enterprise-level projects, lead solution development, and provide technical support while collaborating with customers and partners to improve manufacturing operations.

The Account Development Representative will identify business needs and generate leads for the sales team, working collaboratively with marketing and sales to enhance customer experiences.

Interns at ZS develop solutions for client business problems, conduct market research, and communicate findings, while participating in analytics-driven project teams.

As a Sales Engineer at mabl, you will guide users through product implementation, resolve technical issues, educate clients, and represent mabl at events, leveraging technical skills and communication to enhance customer experiences.

The Customer Success Manager ensures customers successfully adopt and engage with data storage solutions, driving satisfaction and value through proactive management and support.

The consultant will lead workshops, design demos, advise on AI best practices, and help clients with generative AI and workflow automation strategies. Requires experience in enterprise SaaS and the manufacturing sector.

As an Executive Assistant, you will support the CEO with calendar management, travel logistics, and help coordinate internal meetings and events while maintaining discretion and detail-oriented execution.

Solution Consultants partner with customers to create tailored solutions for R&D processes using Benchling's software while managing client engagements and demonstrating value.

As an Associate in Client Community, support clients and experts through the sales lifecycle by matching consultants, managing outreach, and facilitating projects.

The Senior Manager will lead the North America Implementation Scientist team, overseeing customer onboarding onto the SOPHiA GENETICS platform and ensuring project execution and adoption of genomic analysis tools.