Top Hybrid Customer Success & Experience Jobs in Boston, MA

The Global Program Manager will oversee post-sale activities for large enterprise customers in Life Sciences, ensuring seamless implementation, support, and customer success, while also driving long-term strategies for services.

The Customer Support Operations Associate will ensure a seamless experience for clients and experts, providing support for operations, resolving queries, and enhancing process efficiencies while fostering relationships and feedback channels.

The Sales Operations Associate provides front-line support to Sales and Service, resolves issues, maintains Salesforce data integrity, and identifies process improvements.

The Associate Solution Consultant works with sales teams to qualify customer needs, deliver technical solutions, conduct demos, and support marketing events while achieving sales objectives.

The Sr. Forward Deployed Software Engineer will partner with clients to deliver AI solutions, provide technical expertise, and improve client satisfaction through strong relationships and clear communication.

The Sales Performance Coach at Hometap trains and develops sales consultants, supports onboarding, provides coaching, and enhances sales performance through data-driven feedback and resource management.

The Senior NetSuite Business Systems Analyst will bridge Finance and Operations with Engineering, gathering requirements, customizing NetSuite, and implementing enhancements to optimize core systems.

As a Lead Qualification Specialist, you will evaluate leads, conduct outreach, use lead scoring, and maintain CRM records to optimize sales funnels.

The Technical Account Manager provides technical training to clients, collaborates with sales teams, mentors users, and helps integrate Datadog into IT Operations.

As a Customer Support Specialist, you will lead technical onboarding, provide Tier 1 support, troubleshoot issues, manage support tickets, and collaborate with teams to enhance customer satisfaction.