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Top Hybrid Customer Success & Experience Jobs in Boston, MA
AdTech • Big Data • Digital Media • Software
The Technical Operations Manager will provide technical support for clients, troubleshoot issues, integrate publishers and DSPs, and collaborate with Product Management.
Top Skills:
AdtechDspsExcelGamOpenrtbPrebidSQLSsps
Fintech • Payments • Software
Provide advanced customer-facing support for Invoiced across email, phone, and chat. Diagnose integrations and payment issues using logs and APIs, escalate complex cases, lead client calls, assist implementation and success teams, and contribute to documentation as the product SME.
Top Skills:
Invoiced,Netsuite,Intacct,Quickbooks,Xero,Salesforce,Avalara,Zapier,Bill.Com,Hubspot,Rest Apis
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
Act as a trusted advisor to Rapid7 customers, build relationships with technical and executive stakeholders, create Success Plans, drive product adoption, monitor usage and risks, advocate customer needs internally, and track KPIs to secure renewals and growth.
Top Skills:
Rapid7,Security Frameworks,A+,Network+,Sec+,Cloud+,Ccsp,Saas
Automotive • Cloud • Greentech • Information Technology • Other • Software • Cybersecurity
As a Client Trainer II at Cox Automotive, you will deliver impactful training for clients, helping them adopt new technologies, while traveling nationwide.
Top Skills:
Cox Automotive ProductsMS OfficeSalesforce
Artificial Intelligence • Information Technology • Legal Tech • Productivity • Professional Services • Consulting • Asset Management + Discovery
Guide law firm clients through onboarding, configuring case management platforms, data migration, testing, training, and ongoing advisory to optimize workflows, automations, and adoption.
Top Skills:
Case Management PlatformsClioFilevineLitifyPracticepantherSaaS
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Cloud • HR Tech • Information Technology • Software
Own a portfolio of enterprise clients as a trusted advisor, driving adoption, ROI, retention, and expansion. Lead cross-functional teams to deliver outcomes, run executive business reviews, influence product roadmap, and provide strategic guidance on recognition and engagement programs.
Top Skills:
Co-PilotMicrosoft Office SuiteSalesforce
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
Summer full-time paid internship supporting D1 Customer Success Operations: create product EOL strategy and processes, build automations and AI to manage EOL, and collaborate with operations, data science, ML, support, services, and customer success teams.
Top Skills:
Llm/Ai,Python,Java
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
Manage relationships with medium to large enterprise customers, drive upsell and cross-sell opportunities, and ensure customer satisfaction with the security platform.
Top Skills:
CybersecurityMedpiccSaaSSales Qualification Frameworks (MedicSandlar)
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
Lead and grow Customer Success teams in LATAM: hire and coach managers and CSMs, own account relationships, drive renewals and expansion, manage escalations, maintain forecasts, and build high-performing teams to improve retention and revenue.
eCommerce • Healthtech • Pet • Retail • Pharmaceutical
As an Account Executive III, you'll strategize and manage accounts, ensure campaign success, analyze data, and uphold customer relationships.
Top Skills:
MS OfficeTableau
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