Top Hybrid Customer Success & Experience Jobs in Boston, MA

As a Front Office Coordinator, you will manage guest reception, coordinate mail and packages, support events, and ensure a welcoming office environment.

The role involves leading content strategy, fostering user engagement, mentoring team members, and collaborating across teams to enhance user experience and communication.

The Corporate Solutions Engineer will drive sales, support customers in adopting API-first practices, and act as a technical intermediary for customer needs.

The role involves onboarding and supporting partner technical resources, advocating for their concerns, and collaborating on technical initiatives to enhance value through Datadog solutions.

The Account Manager drives campaign performance, manages client relationships, provides data-driven insights, and identifies upsell opportunities to meet revenue goals.

The SMB Account Manager manages a portfolio of small and medium-sized accounts, ensuring customer satisfaction, driving growth, and leveraging data analytics for reports and presentations to clients.

The Product Expert role at Klaviyo involves providing high-quality support to customers, resolving their issues via email, chat, and phone, and ensuring customer satisfaction with the Klaviyo platform.

Lead and coordinate early oncology clinical studies, ensuring scientific leadership, protocol development, data analysis, and collaboration with cross-functional teams to meet trial objectives.

The Client Specialist will drive new business opportunities, coordinating activities across departments, managing sales strategies, and building relationships with customers.

The Head of Customer Success will build, define, and scale the Customer Success function while ensuring customer satisfaction and driving engagement and growth across large enterprise accounts. They will work cross-functionally and lead a high-performing team.