Top Hybrid Customer Success & Experience Jobs in Boston, MA

The Business Development Representative builds and sources a sales pipeline by targeting C-level executives. Responsibilities include engaging in technical/business conversations, collaborating with Account Executives, and maintaining strong relationships with prospects.

The Implementation Manager will oversee GxP implementations, managing projects from kickoff to go-live, ensuring compliance with regulations, and advising customers on validation strategies and best practices.

The Senior Supervisory Control Specialist ensures compliance with regulatory requirements, supervises financial advisors, implements policies, and collaborates with business and compliance partners to address issues.

The Senior NetSuite Business Systems Analyst will bridge Finance and Operations with Engineering, gathering requirements, customizing NetSuite, and implementing enhancements to optimize core systems.

The Strategic Renewals Manager will execute renewal strategies to exceed targets, negotiate contracts, manage pricing, and collaborate with various teams.

The Client Success Operations Associate provides first-line support to hospitality and e-commerce customers, handling tickets, troubleshooting technical issues, and documenting findings. They communicate effectively with clients and escalate issues as needed, while maintaining high-quality responses and participating in training and documentation efforts.

Lead the Account Management team, driving performance and business outcomes while developing talent and strategic partnerships across departments.

The role involves designing and implementing training programs, developing content, assessing training needs, and collaborating with internal teams to ensure effective learning experiences.

The role involves managing and growing a portfolio of Food and Beverage accounts, advising executives on technology solutions, and collaborating cross-functionally to improve operations and performance.

Manage a portfolio of customer accounts, guide customers in using Tulip for operational improvements, ensure contract renewals, and coordinate with internal teams.