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Top Hybrid Customer Success & Experience Jobs in Boston, MA
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Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
The Commercial Customer Growth Account Executive drives customer cross-sell and upsell for SMB accounts, liaising with teams to maximize value and meet quotas.
Top Skills:
ApolloGongLinkedin Sales NavigatorOutreachSalesforce
Artificial Intelligence • Information Technology • Legal Tech • Productivity • Professional Services • Consulting • Asset Management + Discovery
Guide law firm clients through onboarding, configuring case management platforms, data migration, testing, training, and ongoing advisory to optimize workflows, automations, and adoption.
Top Skills:
Case Management PlatformsClioFilevineLitifyPracticepantherSaaS
Fintech • Payments • Software
The Customer Implementation Associate guides clients through onboarding and implementation of Flywire solutions, facilitates training, answers inquiries, and collaborates with internal teams to ensure successful customer outcomes.
Top Skills:
Adobe AcrobatChurnzeroGoogle WorkspaceOktaSalesforceSlack
Fitness • Hardware • Healthtech • Sports • Wearables
The Membership Services Enablement Specialist will design AI-driven support workflows, ensuring effective member assistance through automation and continuous improvement based on performance data.
Top Skills:
Ai SystemsAutomation ToolsWorkflow Design
Big Data • Cloud • Productivity • Software • Database • Analytics • Automation
The Implementation Engineer collaborates with customers to integrate Jellyfish into their software development processes, manage project onboarding, and provide ongoing training and recommendations.
Top Skills:
Collaborative Project Management ToolsGitJIRA
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Artificial Intelligence • Cloud • Information Technology • Security • Software • Cybersecurity • Data Privacy
As a Senior Technical Success Manager, you will guide enterprise clients in securing their development processes, advocating customer needs, and driving the adoption of Application Security solutions through strategic relationship building and tailored onboarding programs.
Top Skills:
Application Security ToolsGitJenkinsJIRAVs Code
Greentech • Hardware • Healthtech • Internet of Things
The Technical Services Specialist will troubleshoot and maintain Bevi machines, provide customer support, and drive process improvements while ensuring exceptional service.
Top Skills:
Crm SystemsNetSuiteSalesforceZendesk
Artificial Intelligence • Cloud • Insurance • Software • Database • Conversational AI • Generative AI
The Customer Success Manager at Hi Marley manages customer relationships, ensuring value realization through engagement and retention strategies, focusing on adoption and expansion opportunities while collaborating cross-functionally.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Senior Solution Consultant partners with sales teams to drive new business and account growth while mentoring peers on ServiceNow solutions and technical excellence.
Top Skills:
ItilServicenow
Big Data • Cloud • Software • Database
Guide customers in designing and building scalable systems using MongoDB. Collaborate with sales teams, advise on architecture, and foster customer success while presenting complex technical concepts clearly.
Top Skills:
C#C++JavaMongoDBNode.jsPythonSQL
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