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Top Hybrid Customer Success & Experience Jobs in Boston, MA
eCommerce • Mobile • Payments
As a Senior Account Manager, you will own client relationships, drive revenue growth, lead campaign execution, and identify strategic upsell opportunities, with a focus on maximizing ROI and client retention.
Top Skills:
ExcelGoogle SuiteLookerPowerPoint
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
Lead CCaaS workstreams by managing entire delivery lifecycle, client partnerships, and cross-functional teams to ensure operational excellence and project success.
Top Skills:
Bi/Analytics ToolsCcaas PlatformsPower BITelephony MigrationsWfm Tools
Enterprise Web • Hardware • Internet of Things • Software
The Customer Success Manager will oversee customer accounts, drive the use of Tulip's platform for operational improvement, manage renewals, and collaborate with internal teams to enhance customer relations and processes.
Artificial Intelligence • Cloud • Insurance • Software • Database • Conversational AI • Generative AI
The Sr. Sales Operations Manager will optimize processes, analyze performance, manage leads, create reports, and develop sales presentations, significantly contributing to revenue growth.
Top Skills:
Bi ToolsExcelGongGoogle SheetsHubspotLookerPowerPointSalesforceSalesloftTableau
Big Data • Cloud • Productivity • Software • Database • Analytics • Automation
The Business Development Representative builds and sources a sales pipeline by targeting C-level executives. Responsibilities include engaging in technical/business conversations, collaborating with Account Executives, and maintaining strong relationships with prospects.
Top Skills:
SaaS
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Fitness • Hardware • Healthtech • Sports • Wearables
The Senior NetSuite Business Systems Analyst will bridge Finance and Operations with Engineering, gathering requirements, customizing NetSuite, and implementing enhancements to optimize core systems.
Top Skills:
APIsNetSuiteSuitescript
Healthtech • Information Technology • Security • Software • Cybersecurity
The Strategic Renewals Manager will execute renewal strategies to exceed targets, negotiate contracts, manage pricing, and collaborate with various teams.
Top Skills:
Salesforce
Reposted 6 Days AgoSaved
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
The role involves developing and managing strategic partnerships in the payments security and data space, focusing on customer growth, sales targets, and collaboration with internal teams for Mastercard's success.
Top Skills:
ConsultingData-Driven Analytic PlatformsData-Driven TechnologiesDigital PaymentsMarketing Programs
Fintech • Machine Learning • Payments • Software • Financial Services
Provide onsite customer technology support including IT incident management, endpoint management, and problem resolution focusing on end-user experience.
Top Skills:
Change Management ToolsDesktop PlatformsIncident Management ToolsIt SystemsMacsMobile DevicesServicenowWindows Pcs
Artificial Intelligence • Fintech • Greentech • Sales • Software • Travel • Hospitality
The Implementation Specialist ensures new clients are ready to use the Perk platform, providing technical support and coordinating training sessions. They manage client rollouts and collaborate across teams to optimize client onboarding and satisfaction.
Top Skills:
APIsSaaS
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