Top Hybrid Customer Success & Experience Jobs in Boston, MA

The Senior IT Service Desk Analyst will resolve technical issues, mentor juniors, support enterprise tools, manage IT processes, and oversee user access management.

The Lead Customer Engagement Manager will oversee customer outcomes, driving adoption and retention by guiding life sciences clients in using healthcare data analytics for their business needs.

Solution Consultants partner with customers to create tailored solutions for R&D processes using Benchling's software while managing client engagements and demonstrating value.

The Customer Success Manager will oversee customer accounts, drive the use of Tulip's platform for operational improvement, manage renewals, and collaborate with internal teams to enhance customer relations and processes.

As an Associate in Client Community, support clients and experts through the sales lifecycle by matching consultants, managing outreach, and facilitating projects.

Drive net-new business in cloud solutions, build relationships, uncover client needs, and deliver tailored solutions while maintaining sales pipeline discipline.

The role involves developing and managing strategic partnerships in the payments security and data space, focusing on customer growth, sales targets, and collaboration with internal teams for Mastercard's success.

The Implementation Specialist ensures new clients are ready to use the Perk platform, providing technical support and coordinating training sessions. They manage client rollouts and collaborate across teams to optimize client onboarding and satisfaction.

As an Engagement Manager II at Braze, you'll manage technical program delivery for AI solutions, lead customer engagements, and drive process improvements while ensuring alignment with customer needs.

As a Technical Support Specialist, you'll provide empathetic support to customers through problem-solving and troubleshooting, ensuring their experience with Robin's platform is smooth and efficient.