Top Hybrid Customer Success & Experience Jobs in Boston, MA

4 Days AgoSaved
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Hybrid
Boston, MA, USA
Easy Apply
116K-174K Annually
Junior
116K-174K Annually
Junior
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
The Manager of Customer Success at Klaviyo oversees a team, improving customer satisfaction and retention. Responsibilities include recruitment, training, problem resolution, and collaboration with sales and marketing to enhance customer outcomes.
Top Skills: Ai ToolsCustomer SuccessMarketing StrategySaaS
4 Days AgoSaved
Hybrid
Boston, MA, USA
45K-60K Annually
Junior
45K-60K Annually
Junior
Fintech • Payments • Software
As a Software Support Specialist I, assist clients with inquiries about Invoiced features, diagnose issues via API logs, and provide documentation support.
Top Skills: AvalaraBill.ComHubspotIntacctNetSuiteQuickbooksRest ApisSalesforceXeroZapier
Reposted 4 Days AgoSaved
Remote or Hybrid
Boston, MA, USA
115K-140K Annually
Junior
115K-140K Annually
Junior
Big Data • Cloud • Productivity • Software • Database • Analytics • Automation
The Implementation Engineer collaborates with customers to integrate Jellyfish into their software development processes, manage project onboarding, and provide ongoing training and recommendations.
Top Skills: Collaborative Project Management ToolsGitJIRA
5 Days AgoSaved
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Hybrid
Boston, MA, USA
Easy Apply
108K-144K Annually
Mid level
108K-144K Annually
Mid level
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
As a Customer Success Manager, you'll foster relationships with customers, drive product growth, and advocate for customer needs while collaborating cross-functionally to optimize customer experience and retention.
Top Skills: Cloud SolutionsCustomer Relationship Management Software
5 Days AgoSaved
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Hybrid
Boston, MA, USA
Easy Apply
Mid level
Mid level
Fitness • Hardware • Healthtech • Sports • Wearables
The Membership Services Enablement Specialist will design AI-driven support workflows, ensuring effective member assistance through automation and continuous improvement based on performance data.
Top Skills: Ai SystemsAutomation ToolsWorkflow Design
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Reposted 5 Days AgoSaved
Hybrid
Boston, MA, USA
65K-80K Annually
Entry level
65K-80K Annually
Entry level
Big Data • Cloud • Healthtech • Software • Big Data Analytics
The Associate Consultant will join Veeva's Consultant Development Program, focusing on technical consulting and software solutions in the life sciences industry, assisting in project management and customer workshops.
Top Skills: Crm SystemsDocument Management SystemsMS Office
Reposted 5 Days AgoSaved
Easy Apply
Hybrid
Somerville, MA, USA
Easy Apply
Senior level
Senior level
Enterprise Web • Hardware • Internet of Things • Software
The Technical Account Manager will provide strategic technical guidance to customers, drive adoption of Tulip's no-code platform, and ensure operational excellence through customer enablement and collaboration with internal teams.
Top Skills: APIsDatabase ConceptsManufacturing Execution SystemsNo-Code PlatformsSystem Integrations
Reposted 7 Days AgoSaved
Hybrid
Boston, MA, USA
130K-165K Annually
Mid level
130K-165K Annually
Mid level
Cloud • Healthtech • Social Impact • Software • Biotech
The Customer Success Manager at Benchling works to enhance customer experiences by leveraging analytics, partnership, and expertise in Life Sciences to optimize the use of Benchling's platform.
Top Skills: Ai ToolsAnalytics ToolsCustomer Success PlatformsGainsightSaaSSalesforce
Reposted 8 Days AgoSaved
Hybrid
Boston, MA, USA
119K-207K Annually
Senior level
119K-207K Annually
Senior level
eCommerce • Healthtech • Pet • Retail • Pharmaceutical
As an Account Executive III, you'll strategize and manage accounts, ensure campaign success, analyze data, and uphold customer relationships.
Top Skills: MS OfficeTableau
Reposted 9 Days AgoSaved
Hybrid
Boston, MA, USA
120K-160K Annually
Mid level
120K-160K Annually
Mid level
Software
The Technical Trainer at Postman will design and deliver customer training, develop materials, collaborate with teams, and stay updated with product features.
Top Skills: APIsNode.jsPostman
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