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Top Hybrid Customer Success & Experience Jobs in Boston, MA

3 Days AgoSaved
Hybrid
Boston, MA, USA
Senior level
Senior level
Artificial Intelligence • Cloud • Information Technology • Security • Software • Cybersecurity • Data Privacy
The role involves leading the global social media strategy, managing day-to-day operations, optimizing content across platforms, and driving engagement within the AI sector, while collaborating with various teams to enhance brand visibility and customer acquisition.
Top Skills: CanvaFigmaInstagramLinkedInRedditTiktokXYoutube
Reposted 3 Days AgoSaved
Hybrid
Boston, MA, USA
60K-65K Annually
Entry level
60K-65K Annually
Entry level
Big Data • Cloud • Productivity • Software • Database • Analytics • Automation
The Business Development Representative builds and sources a sales pipeline by targeting C-level executives. Responsibilities include engaging in technical/business conversations, collaborating with Account Executives, and maintaining strong relationships with prospects.
Top Skills: SaaS
Reposted 3 Days AgoSaved
Hybrid
2 Locations
50K-136K Annually
Senior level
50K-136K Annually
Senior level
Healthtech • Information Technology • Security • Software • Cybersecurity
The Strategic Renewals Manager will execute renewal strategies to exceed targets, negotiate contracts, manage pricing, and collaborate with various teams.
Top Skills: Salesforce
Reposted 3 Days AgoSaved
Hybrid
Boston, MA, USA
139K-222K Annually
Mid level
139K-222K Annually
Mid level
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
The role involves developing and managing strategic partnerships in the payments security and data space, focusing on customer growth, sales targets, and collaboration with internal teams for Mastercard's success.
Top Skills: ConsultingData-Driven Analytic PlatformsData-Driven TechnologiesDigital PaymentsMarketing Programs
Reposted 4 Days AgoSaved
Hybrid
2 Locations
80K-100K Annually
Junior
80K-100K Annually
Junior
Fintech • Machine Learning • Payments • Software • Financial Services
Provide onsite customer technology support including IT incident management, endpoint management, and problem resolution focusing on end-user experience.
Top Skills: Change Management ToolsDesktop PlatformsIncident Management ToolsIt SystemsMacsMobile DevicesServicenowWindows Pcs
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4 Days AgoSaved
Hybrid
Boston, MA, USA
75K-90K Annually
Mid level
75K-90K Annually
Mid level
Artificial Intelligence • Fintech • Greentech • Sales • Software • Travel • Hospitality
The Implementation Specialist ensures new clients are ready to use the Perk platform, providing technical support and coordinating training sessions. They manage client rollouts and collaborate across teams to optimize client onboarding and satisfaction.
Top Skills: APIsSaaS
4 Days AgoSaved
Easy Apply
Hybrid
2 Locations
Easy Apply
116K-116K Annually
Senior level
116K-116K Annually
Senior level
Big Data • Cloud • Software • Database
As a Senior Relationship Account Manager, you will manage customer relationships, drive renewals and upsells, and work closely with internal teams to ensure customer success with MongoDB's offerings.
Top Skills: CloudDatabaseInfrastructure TechnologyMongoDB
4 Days AgoSaved
Hybrid
Boston, MA, USA
100K-160K Annually
Senior level
100K-160K Annually
Senior level
Big Data • Cloud • Hardware • Internet of Things • Software
As a Senior Customer Success Manager, you'll enhance customer relationships, ensure platform value realization, and drive retention and expansion strategies.
Top Skills: Embedded SystemsIotSaaS
Reposted 5 Days AgoSaved
Easy Apply
Hybrid
Boston, MA, USA
Easy Apply
72K-108K Annually
Junior
72K-108K Annually
Junior
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
Customer Success Manager focuses on ensuring customer satisfaction and success by providing tailored support and strategic guidance, addressing issues, and promoting Klaviyo products.
Top Skills: E-Commerce PlatformsEmail Marketing PlatformsGoogle SuiteGoogle SheetsMicrosoft Office SuitePowerPointSalesforce
5 Days AgoSaved
Hybrid
Lowell, MA, USA
106K-196K Annually
Senior level
106K-196K Annually
Senior level
Automotive • Hardware • Robotics • Software • Transportation • Manufacturing
The Customer Success Manager will onboard manufacturing clients, optimize operations with AMRs, manage relationships, and track performance metrics to enhance customer satisfaction and drive growth.
Top Skills: Amr TechnologiesCrm ToolsErpIndustrial AutomationMesScada
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