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Top Hybrid Customer Success & Experience Jobs in Boston, MA
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Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
Lead design, coordination, and execution of 1:many scaled customer programs (group coaching, cohorts, events). Partner cross-functionally to prioritize audiences, measure impact, optimize journeys, build business cases, and drive adoption, retention and expansion using data and AI-enabled workflows.
Big Data • Cloud • Software • Database
Guide customers in designing and building scalable systems using MongoDB. Collaborate with sales teams, advise on architecture, and foster customer success while presenting complex technical concepts clearly.
Top Skills:
C#C++JavaMongoDBNode.jsPythonSQL
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
Lead customer experience projects, mentor junior staff, analyze process improvements, and collaborate on omnichannel strategies to enhance customer service quality.
Top Skills:
AIAutomationCcaasContact Center Technologies
Artificial Intelligence • Machine Learning • Software
The role involves managing onboarding and enablement for sales teams, enhancing partner engagement, and improving training programs. You will lead content development, assess training needs, and track enablement metrics.
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Enterprise Web • Hardware • Internet of Things • Software
The Customer Success Manager will oversee customer accounts, drive the use of Tulip's platform for operational improvement, manage renewals, and collaborate with internal teams to enhance customer relations and processes.
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Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
The Sales Enablement Manager at Dynatrace will design and deliver training programs, facilitate workshops, and work with sales teams to improve skills and efficiency while supporting strategic sales objectives.
Top Skills:
Content CreationProject ManagementSales CoachingSales EnablementSales TrainingVirtual Training
Artificial Intelligence • Cloud • Insurance • Software • Database • Conversational AI • Generative AI
The Integration Consultant will lead customer integrations, engage with IT teams on API and webhook configurations, and optimize integration performance while collaborating cross-functionally.
Top Skills:
AIApi KeysAutomation TechnologiesOauthPostmanRest ApiSftpSsoWebhook
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Big Data • Healthtech • Software
The Lead Customer Engagement Manager will oversee customer outcomes, driving adoption and retention by guiding life sciences clients in using healthcare data analytics for their business needs.
Top Skills:
AWSAzureDatabricksGCPPythonSnowflakeSQLTableau
Artificial Intelligence • Cloud • Information Technology • Security • Software • Cybersecurity • Data Privacy
The Corporate Development Director is responsible for Snyk's corporate development strategy, including M&A, investments, and partnerships, driving diligence and integration to enhance company value.
Top Skills:
CloudDevOpsSecurityVirtualization
Artificial Intelligence • Fintech • Greentech • Sales • Software • Travel • Hospitality
As a Senior Business Travel Consultant, you will manage travel bookings for B2B customers, ensuring high satisfaction, mentoring junior team members, and maintaining client relationships.
Top Skills:
AmadeusGdsSabre
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