Top Hybrid Customer Success & Experience Jobs in Boston, MA

The Technical Sales Enablement Manager designs and executes technical enablement programs for Sales Engineering and Architect teams, aligning training with sales methodologies and overseeing stakeholder influence without direct authority.

The VP, Asset Manager Channel is responsible for building relationships with distribution partners in wealth management and driving platform adoption through collaboration and networking.

Responsible for managing strategic partner relationships within P&C insurance, driving growth, integration, and collaboration across teams, influencing planning and execution.

The Client Success Operations Specialist supports hospitality and e-commerce customers by resolving technical issues, communicating effectively, and improving support workflows while handling a high volume of tickets.

The Solutions Engineer will manage enterprise-level projects, lead solution development, and provide technical support while collaborating with customers and partners to improve manufacturing operations.

The Quality Systems & Regulatory Affairs Specialist will execute regulatory strategies and maintain QMS for medical devices, ensuring compliance with international standards through collaboration and innovative problem-solving.

Act as a trusted advisor to Rapid7 customers, build relationships with technical and executive stakeholders, create Success Plans, drive product adoption, monitor usage and risks, advocate customer needs internally, and track KPIs to secure renewals and growth.

Manage relationships with medium to large enterprise customers, drive upsell and cross-sell opportunities, and ensure customer satisfaction with the security platform.

As a Senior Account Manager, you will own client relationships, drive revenue growth, lead campaign execution, and identify strategic upsell opportunities, with a focus on maximizing ROI and client retention.

Join Bevi as a Technical Services Specialist, troubleshooting Bevi machines, providing customer support, and improving processes. Engage with customers via phone and email to ensure exceptional service and performance. Assess and advise on maintenance and installations, while collaborating with internal teams to enhance product offerings.