Top Hybrid Customer Success & Experience Jobs in Boston, MA

As a Senior Manager, Technical Support, you will drive technical leadership initiatives, manage production systems, improve product quality, and mentor team members in a collaborative environment.

The Vendor Account Manager will own brand sales, develop marketing plans for growth, manage vendor operations, and analyze market insights while building strong vendor relationships.

The Manager, Account Management is responsible for driving growth in Mastercard's issuer portfolio by providing strategic insights, managing contracts, and optimizing customer engagement through solution-based selling and relationship management.

The Client Value Partner will lead business development in trade and customs, work with large enterprises, and serve as a trusted advisor to improve compliance and operational models, requiring deep industry knowledge and client engagement skills.

As a TechOps Specialist, you will provide IT support, manage hardware lifecycles, coordinate repairs, oversee AV systems, and facilitate onboarding, all while focusing on MacOS troubleshooting and logistics.

As an Engagement Manager II at Braze, you'll manage technical program delivery for AI solutions, lead customer engagements, and drive process improvements while ensuring alignment with customer needs.

The Business Systems Analyst will optimize internal business systems by gathering requirements, designing solutions, and aligning business needs with technology. Responsibilities include documentation, user acceptance testing, and monitoring system enhancements.

As a Senior Learning Partner, you'll assess needs, design programs, and develop learning experiences that inspire employee development and performance improvement.

The Senior Client Partner Director will lead high-value client relationships, execute long-range account plans, drive transformational growth through partnerships, and manage strategic negotiations.

As a Customer Support Specialist, you will lead technical onboarding, provide Tier 1 support, troubleshoot issues, manage support tickets, and collaborate with teams to enhance customer satisfaction.