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Top Hybrid Customer Success Jobs in Boston, MA

6 Days Ago
Boston, MA, USA
Hybrid
1,800 Employees
Internship
1,800 Employees
Internship
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Software • Database • Analytics
The Customer Success Intern will assist the Customer Success Management team in onboarding, analyze customer metrics, participate in meetings, contribute to CSM initiatives, and prepare a summary presentation. The role emphasizes collaboration, communication, and the application of best practices in customer engagement.
Top Benefits:
401-K
Child Care Benefits
Commuter Benefits
+45 More
6 Days Ago
Boston, MA, USA
Hybrid
550 Employees
Junior
550 Employees
Junior
Cloud • Information Technology • Sales • Software
The Customer Success Manager at SAP LeanIX will guide customers through their journey with the company's products, ensuring retention and empowerment. Responsibilities include onboarding, account expansion, executing consulting projects, and translating customer feedback into product requirements while collaborating with internal teams.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+60 More
6 Days Ago
Waltham, MA, USA
Hybrid
957 Employees
Expert/Leader
957 Employees
Expert/Leader
Healthtech • Security • Software • Cybersecurity
The Chief Customer Officer at Imprivata leads the customer-centric strategies, focusing on enhancing customer experiences and managing customer success across the organization. Responsibilities include driving customer value, managing post-sales integration and renewals, and establishing methods to measure customer success while mentoring a high-performing team.
Top Benefits:
401-K Matching
Company Equity
Company Outings
+50 More

Featured Jobs

6 Days Ago
Somerville, MA, USA
Hybrid
900 Employees
Entry level
900 Employees
Entry level
3D Printing • Hardware • Other • Software • Design
As a Startup Founder at Formlabs, you will create innovative products in digital manufacturing, lead multi-disciplinary teams, and make impactful business decisions. You’ll work across complex disciplines and contribute to every aspect of the business while embracing a dynamic environment.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+29 More
7 Days Ago
Boston, MA, USA
Hybrid
150 Employees
100K-115K Annually
Senior level
150 Employees
100K-115K Annually
Senior level
Robotics • Biotech • Automation
The Customer Success Engineer at Automata will lead technical and scientific solutions for customers, ensuring successful use of the LINQ platform. Responsibilities include implementing automation systems, supporting project execution, and collaborating with product teams to meet customer needs.
Top Benefits:
401-K
401-K Matching
Company Outings
+35 More
8 Days Ago
Framingham, MA, USA
Hybrid
1,100 Employees
Mid level
1,100 Employees
Mid level
Cloud • HR Tech • Information Technology • Software
As a Customer Success Manager at Workhuman, you will enhance customer experiences, manage relationships, develop success plans, drive value, and assist in achieving customer goals while collaborating closely with internal teams.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+56 More
8 Days Ago
Boston, MA, USA
Hybrid
311 Employees
Mid level
311 Employees
Mid level
Artificial Intelligence • HR Tech • Mobile • Software
The Implementation Manager at Workable will manage the onboarding process for new customers using their recruiting and HR solutions. Responsibilities include analyzing customer needs, configuring the platform, collaborating with internal teams, and ensuring timely project completion while providing ongoing support and expertise to clients.
Top Benefits:
401-K
Company Outings
Dental Insurance
+25 More
9 Days Ago
Boston, MA, USA
Remote
Hybrid
29 Employees
Senior level
29 Employees
Senior level
Cloud • Greentech • Information Technology • Software • Energy
The Senior Customer Success Manager will enhance customer value by managing relationships, providing training, and guiding clients through the lifecycle of data solutions. Responsibilities include strategic planning with leadership, identifying service opportunities, and advocating for customer needs within the company.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+23 More
11 Days Ago
Boston, MA, USA
Hybrid
1,200 Employees
Expert/Leader
1,200 Employees
Expert/Leader
Fintech • Information Technology • Payments • Financial Services • Cryptocurrency
The Markets Specialist will analyze financial and non-financial risks related to oversight of large financial institutions, collaborating with colleagues and presenting findings to inform supervisory planning and policy. The role involves robust analytical deliverables and promotes networking across departments.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+49 More
12 Days Ago
Boston, MA, USA
Hybrid
100 Employees
Junior
100 Employees
Junior
Artificial Intelligence • Cloud • Machine Learning • Software
The Associate Customer Success Manager at mabl will manage customer accounts, ensuring their success with the platform. Responsibilities include developing digital engagement programs, onboarding customers, and facilitating renewals and upselling opportunities while providing ongoing support and best practices throughout the customer lifecycle.
Top Benefits:
401-K
Child Care Benefits
Commuter Benefits
+37 More
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