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Top Hybrid Customer Success & Experience Jobs in Boston, MA
Artificial Intelligence • Big Data • Cloud • Information Technology • Machine Learning • Software
Responsible for driving customer success for strategic enterprise customers, managing relationships, ensuring adoption of Nexthink solutions, and achieving renewal and upsell targets.
Top Skills:
Dex MethodologyIt OperationsItilItsm ProcessesSaaS
Fintech • Information Technology • Insurance • Software
As a Licensed Service Agent, you will be the main contact for customer inquiries, assisting with policy questions, renewals, and cancellations while ensuring a positive experience.
Top Skills:
Zendesk Customer Service Software
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Healthtech • Other • Sales • Software • Analytics • Conversational AI
The Strategic Partner Manager will oversee vendor and integration relationships, manage technical integrations, and drive partnership value for Artera's healthcare solutions.
Top Skills:
Api-Based IntegrationsFhirHl7
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Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
The Manager of Customer Success at Klaviyo oversees a team, improving customer satisfaction and retention. Responsibilities include recruitment, training, problem resolution, and collaboration with sales and marketing to enhance customer outcomes.
Top Skills:
Ai ToolsCustomer SuccessMarketing StrategySaaS
Fintech • Payments • Software
As a Software Support Specialist I, assist clients with inquiries about Invoiced features, diagnose issues via API logs, and provide documentation support.
Top Skills:
AvalaraBill.ComHubspotIntacctNetSuiteQuickbooksRest ApisSalesforceXeroZapier
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Big Data • Cloud • Productivity • Software • Database • Analytics • Automation
The Implementation Engineer collaborates with customers to integrate Jellyfish into their software development processes, manage project onboarding, and provide ongoing training and recommendations.
Top Skills:
Collaborative Project Management ToolsGitJIRA
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
As a Customer Success Manager, you'll foster relationships with customers, drive product growth, and advocate for customer needs while collaborating cross-functionally to optimize customer experience and retention.
Top Skills:
Cloud SolutionsCustomer Relationship Management Software
Fitness • Hardware • Healthtech • Sports • Wearables
The Membership Services Enablement Specialist will design AI-driven support workflows, ensuring effective member assistance through automation and continuous improvement based on performance data.
Top Skills:
Ai SystemsAutomation ToolsWorkflow Design
Reposted 6 Days AgoSaved
Big Data • Cloud • Healthtech • Software • Big Data Analytics
The Associate Consultant will join Veeva's Consultant Development Program, focusing on technical consulting and software solutions in the life sciences industry, assisting in project management and customer workshops.
Top Skills:
Crm SystemsDocument Management SystemsMS Office
Enterprise Web • Hardware • Internet of Things • Software
The Technical Account Manager will provide strategic technical guidance to customers, drive adoption of Tulip's no-code platform, and ensure operational excellence through customer enablement and collaboration with internal teams.
Top Skills:
APIsDatabase ConceptsManufacturing Execution SystemsNo-Code PlatformsSystem Integrations
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