Top Hybrid Customer Success & Experience Jobs in Boston, MA

Reposted 12 Days AgoSaved
Easy Apply
Hybrid
Boston, MA, USA
Easy Apply
86K-118K Annually
Senior level
86K-118K Annually
Senior level
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
As a Customer Success Manager, you'll strengthen customer relationships, drive product usage, and identify growth opportunities while collaborating with internal teams at Datadog.
Reposted 13 Days AgoSaved
Remote or Hybrid
Boston, MA, USA
64K-86K Annually
Senior level
64K-86K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
As a Scaled Customer Success Advisor, you'll support customers via digital channels, ensuring effective experiences and maximizing their use of Rapid7 products while handling inquiries, resolving issues, and driving customer engagement and satisfaction.
Top Skills: Crm SoftwareSalesforceZendesk
Reposted 13 Days AgoSaved
Hybrid
Boston, MA, USA
Internship
Internship
Artificial Intelligence • Cloud • Information Technology • Security • Software • Cybersecurity • Data Privacy
Snyk seeks applicants for their Summer Co-op 2026 program, focusing on developing secure AI software and fostering a supportive, inclusive workplace.
14 Days AgoSaved
Hybrid
Framingham, MA, USA
98K-182K Annually
Senior level
98K-182K Annually
Senior level
Big Data • Healthtech • Software
The role focuses on optimizing customer experience systems, improving processes, analyzing data, and ensuring cross-functional collaboration to enhance customer satisfaction and operational efficiency.
Top Skills: Bi Tools (SigmaChurnzeroGainsightIntercomMatikPower Bi)SalesforceSalesloftSQLTableauZendesk
Reposted 15 Days AgoSaved
Hybrid
Boston, MA, USA
95K-105K Annually
Mid level
95K-105K Annually
Mid level
Artificial Intelligence • Cloud • Legal Tech • Software
The Customer Success Manager will develop customer relationships, lead strategic calls, and drive growth through onboarding and renewals while identifying upsell opportunities.
Top Skills: B2B Saas
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Reposted 16 Days AgoSaved
Hybrid
Cambridge, MA, USA
Mid level
Mid level
Fintech
Datalign Advisory seeks a Manager of Public and Press Relations to drive communication strategies and enhance brand visibility in finance, fintech, and wealth management.
Top Skills: AISeoSocial Media
Reposted 20 Days AgoSaved
Hybrid
Boston, MA, USA
65K-80K Annually
Entry level
65K-80K Annually
Entry level
Big Data • Cloud • Healthtech • Software • Big Data Analytics
The Associate Consultant will join Veeva's Consultant Development Program, focusing on technical consulting and software solutions in the life sciences industry, assisting in project management and customer workshops.
Top Skills: Crm SystemsDocument Management SystemsMS Office
Reposted 22 Days AgoSaved
Hybrid
16-29 Hourly
Junior
16-29 Hourly
Junior
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
As a Specialty Navigator I, you will manage referrals and authorizations for patients, handle inquiries, and provide customer service in a healthcare setting.
Top Skills: ExcelMicrosoft Word
Reposted 22 Days AgoSaved
Easy Apply
Hybrid
Boston, MA, USA
Easy Apply
68K-102K Annually
Senior level
68K-102K Annually
Senior level
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
The role involves driving customer education through various training formats, developing strategies for product adoption, and facilitating growth through analytics and presentations.
Top Skills: ExcelTableau
Reposted 25 Days AgoSaved
Hybrid
Boston, MA, USA
Mid level
Mid level
Information Technology
The Customer Success Manager builds strong relationships with clients, engages proactively, provides onboarding and training, resolves technical issues, and analyzes customer health metrics to enhance platform usage.
Top Skills: ChurnzeroCrm ToolsMS OfficeSalesforce
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