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Top Hybrid Customer Success & Experience Jobs in Boston, MA
Artificial Intelligence • Fintech • Greentech • Sales • Software • Travel • Hospitality
The Senior SMB Account Manager will manage high-value SMB customer portfolios, focusing on strategic relationships, retention, and growth while utilizing data-driven insights to improve the client experience.
Information Technology
The Customer Success Manager builds strong relationships with clients, engages proactively, provides onboarding and training, resolves technical issues, and analyzes customer health metrics to enhance platform usage.
Top Skills:
ChurnzeroCrm ToolsMS OfficeSalesforce
Artificial Intelligence • Machine Learning • Software
The Client Value Partner will lead business development in trade and customs, work with large enterprises, and serve as a trusted advisor to improve compliance and operational models, requiring deep industry knowledge and client engagement skills.
Top Skills:
Ai-Powered Product NetworkData Requirements
eCommerce • Information Technology • Marketing Tech • Software
As a Customer Success Manager, you will manage strategic accounts, ensuring customer satisfaction, driving software adoption, and achieving retention and growth targets through relationship building and customized success plans.
Top Skills:
Product Information Management (Pim)SaaS
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
The Commercial Sales Manager will lead a team, develop account strategies, manage sales forecasts, and drive revenue growth for Rapid7.
Top Skills:
CybersecurityIt InfrastructureSaaS
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Consumer Web • eCommerce • Software
The Strategic Partnerships Manager will launch and optimize partnerships, negotiate contracts, and drive market research to achieve business goals, requiring strong analytical and communication skills.
Artificial Intelligence • Information Technology • Legal Tech • Productivity • Professional Services • Consulting • Asset Management + Discovery
Guide law firm clients through onboarding, configuring case management platforms, data migration, testing, training, and ongoing advisory to optimize workflows, automations, and adoption.
Top Skills:
Case Management PlatformsClioFilevineLitifyPracticepantherSaaS
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
As an Advisory Solution Consultant, you will engage with customers to create AI solutions, conduct workshops, and design proofs of concept. You will work in a collaborative environment and apply your technical knowledge to solve client challenges effectively.
Top Skills:
AIAngular JsContinuous DeploymentContinuous IntegrationCSSData EngineeringGenerative AiHTML5JavaScriptJdbcJSONOptical Character RecognitionProcess MiningPythonReact JsRest ApisRobotic Process AutomationSoapSQL
Artificial Intelligence • Cloud • Insurance • Software • Database • Conversational AI • Generative AI
The Integration Consultant will lead customer integrations, engage with IT teams on API and webhook configurations, and optimize integration performance while collaborating cross-functionally.
Top Skills:
AIApi KeysAutomation TechnologiesOauthPostmanRest ApiSftpSsoWebhook
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Healthtech • Other • Sales • Software • Analytics • Conversational AI
As a Solutions Engineer, you'll provide technical insights, guide implementations, and collaborate across teams to optimize healthcare solutions, ensuring successful client projects.
Top Skills:
APIsFhirHl7SaaS
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