Top Hybrid Customer Success & Experience Jobs in Boston, MA

As a Dealer Success Manager, you partner with auto dealers to enhance their success through strategic sales processes, training, and support aimed at maximizing their use of the Navigator Platform.

The Client Value Partner will lead business development in trade and customs, work with large enterprises, and serve as a trusted advisor to improve compliance and operational models, requiring deep industry knowledge and client engagement skills.

The Helpdesk Specialist will provide technical support across all offices, manage IT infrastructure, facilitate tools usage, and improve user satisfaction.

The Billing Coordinator will handle customer inquiries related to billing and payments, resolve issues, update account information, and assist the Finance Operations team.

The Customer Success Leader will manage a team, drive customer adoption, and build relationships with scientific and IT leaders in biotech.

The Customer Success Manager builds strong relationships with clients, engages proactively, provides onboarding and training, resolves technical issues, and analyzes customer health metrics to enhance platform usage.

As a Customer Support Specialist, you will lead technical onboarding, provide Tier 1 support, troubleshoot issues, manage support tickets, and collaborate with teams to enhance customer satisfaction.

This role ensures the success of top customers through relationship building, goal setting, risk mitigation, and customer satisfaction. Collaborates across various teams, develops customer programs, and addresses customer needs effectively.

The Advisor Support Specialist manages relationships with Financial Advisors, addresses inquiries, and coordinates projects to enhance client satisfaction and retention.

The Business Development Manager at Bose will expand audio technology licensing partnerships, focusing on partner engagement, contract negotiations, and supporting revenue growth.