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Top Hybrid Customer Success Jobs in Boston, MA
Big Data • Cloud • Hardware • Internet of Things • Software
The Enterprise Customer Success Manager at Memfault will lead efforts to ensure the long-term success of enterprise customers. They will advocate for customers, help define their goals with the platform, and work to maximize retention, adoption, and expansion of Memfault's services. This role involves building relationships, resolving escalations, monitoring customer health, and collaborating with technical teams.
Consumer Web • eCommerce • Software
The Account Manager ensures the success and retention of dealership partnerships through relationship management, product education, and consultative support, aimed at minimizing churn and encouraging product adoption.
Cloud • Healthtech • Social Impact • Software • Biotech
As a Customer Success Manager, you will drive customer engagement, analyze usage data, and enhance customer value through strategic conversations and implementations, focusing on the Life Sciences sector.
Top Skills:
Benchling PlatformSaaS
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Artificial Intelligence • Cloud • Software • Cybersecurity
As a Technical Support Engineer, you will assist customers with technical issues, educate them about Datadog's platform, and participate in product conversations. This role emphasizes learning, communication, and client engagement.
Top Skills:
Linux
Cloud • HR Tech • Information Technology • Software
As a Customer Success Specialist, you will build client relationships, ensure satisfaction with services, handle requests, analyze data, and collaborate on problem resolution.
Top Skills:
MS OfficeSalesforce
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
The Senior Community Specialist manages community engagement through content strategy, cross-functional collaboration, and performance reporting to enhance customer relationships and drive digital community growth.
Top Skills:
Gainsight Community Platform
Automotive • Big Data • Insurance • Software • Transportation
The Help Desk Technician manages server installations, configurations, and repairs, provides support for software and hardware issues, and ensures the security and efficiency of corporate systems.
Top Skills:
ExchangeItil FoundationsMicrosoft Exchange ServerNetworking ConceptsNtRasSQL
Artificial Intelligence • Healthtech • Professional Services • Analytics • Consulting
Lead client interactions and manage projects in the Medical Affairs sector, fostering relationships, motivating teams, and ensuring high-quality deliverables.
Top Skills:
None Specified
Cloud • Greentech • Information Technology • Software • Energy
The Client Support Engineer provides technical support for the Ekotrope RATER product, assists clients with energy modeling, maintains knowledge base articles, and collaborates with the product team to improve customer experience.
Top Skills:
ExcelFreshdeskGoogle SuiteHubspotJIRAMs AccessMySQLSQL
Digital Media • Gaming • Information Technology • Software • Sports • Esports • Big Data Analytics
Assist DraftKings customers by providing exceptional service, managing communications across various platforms, and resolving issues while promoting the brand.
Top Skills:
MS OfficeZendesk
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