Top Hybrid Customer Success & Experience Jobs in Boston, MA

Provide onsite customer technology support including IT incident management, endpoint management, and problem resolution focusing on end-user experience.

The Head of Customer Success will build, define, and scale the Customer Success function while ensuring customer satisfaction and driving engagement and growth across large enterprise accounts. They will work cross-functionally and lead a high-performing team.

The Customer Onboarding Manager assists new customers in successfully transitioning to the Smartly platform, collaborating with sales and success teams to deliver tailored onboarding plans and solutions.

The role involves managing and growing a portfolio of Food and Beverage accounts, advising executives on technology solutions, and collaborating cross-functionally to improve operations and performance.

The Director, Technical Operations will support clients using the DV+ platform, troubleshoot technical issues, analyze data, and ensure successful integrations, requiring strong analytical and project management skills.

The Business Development Manager at Bose will expand audio technology licensing partnerships, focusing on partner engagement, contract negotiations, and supporting revenue growth.

Manage a portfolio of customer accounts, guide customers in using Tulip for operational improvements, ensure contract renewals, and coordinate with internal teams.

Guide customers in designing and building scalable systems using MongoDB. Collaborate with sales teams, advise on architecture, and foster customer success while presenting complex technical concepts clearly.

The Account Manager at Hi Marley will manage customer relationships, achieve revenue goals, and collaborate with teams to ensure client satisfaction and value realization.

The Business Development Representative builds and sources a sales pipeline by targeting C-level executives. Responsibilities include engaging in technical/business conversations, collaborating with Account Executives, and maintaining strong relationships with prospects.