The Director of Account Management at ezCater will lead the Account Management team, focusing on driving growth with top accounts through strategic thinking and data-driven decision making. Responsibilities include optimizing account plans, cultivating executive relationships, and enhancing customer retention. This role involves collaboration with various departments and mentoring team members to achieve success in their KPIs.

The Account Director is responsible for identifying growth opportunities within assigned accounts, advancing sales prospects, developing and recommending strategic sales plans, building relationships with key clients, achieving annual sales targets, and educating customers on Netcracker solutions.

The Account Director will oversee all account management processes, nurturing client relationships, leading the account team, and driving projects to meet deadlines. This role combines strategic oversight with hands-on involvement to deliver outstanding work and solutions for clients.