Top Account Manager (AM) Jobs in Boston, MA

Manages client relationships for small commercial insurance accounts, advising on coverage, risk management, renewals, claims, audits, and policy changes. Acts as a field underwriter, prepares proposals and policy documentation, supports account retention, and coordinates with carriers and claims teams. The role requires commercial lines expertise, a Property and Casualty license, strong communication and analytical skills, proficiency in Microsoft Office, and the ability to travel to client sites.

Manage agricultural ingredient accounts across the U.S. East Coast, Mexico, and Panama; build strategic customer relationships, develop new business, negotiate pricing, analyze market trends, resolve service issues, and drive sales growth. The role requires English-Spanish bilingual communication, extensive travel, collaboration with technical and purchasing teams, and regular in-person collaboration at the Turlock, California office.

Own and grow Alkira’s channel partner ecosystem across the Northeast U.S. and Eastern Canada. Recruit, onboard, enable, and manage VARs, GSIs, MSPs, master agents, and cloud service providers while driving partner-sourced pipeline and revenue. Develop joint account plans, execute partner programs and marketing initiatives, maintain CRM/PRM forecasts, conduct training and events, and collaborate with sales, marketing, and engineering teams. The role is Boston-based and requires approximately 50% travel, including regular travel to Canada.

Manages and grows small-business customer accounts while prospecting for new sales opportunities. Responsibilities include cold calling, lead qualification, relationship building, presenting integrated technology solutions, meeting revenue targets, retaining customers, and tracking sales activity through CRM and sales automation tools. The role sells Cloud, Security, ISP, VoIP, and Google platform solutions to businesses with 1–19 employees and requires travel throughout an assigned territory.

Manages client accounts by building relationships, coordinating internal teams, renewing contracts, and delivering tailored solutions. Drives retention, upselling, cross-selling, new business acquisition, revenue growth, and profitability through strategic sales, pricing, and marketing plans. Maintains CRM records, conducts account reviews, supports customer needs, and travels extensively within an assigned territory, including overnight regional training travel.

Manage complex personal insurance portfolios, oversee policy administration and renewals, advise clients on coverage and risk management, support sales growth, ensure regulatory compliance, analyze account data, and mentor junior account managers. Serve as a primary client contact while coordinating with carriers, underwriters, producers, and internal teams to resolve issues and deliver tailored personal lines insurance solutions.

Manage and retain a commercial lines insurance book of business, servicing clients, resolving policy and underwriting issues, preparing renewals and proposals, processing billing and account documentation, maintaining agency management records, and supporting marketing and new business activity. The role requires client communication, account coordination, compliance with agency standards, and collaboration with producers and commercial lines leadership.

Develop and grow strategic industrial accounts across the Northeast region, focusing on Aerospace & Defense, Semiconductor, Automotive, Healthcare Device Manufacturing, and related markets. Responsibilities include account planning, business development, consultative selling, opportunity management, commercial negotiations, stakeholder relationship-building, and collaboration with internal technical teams. The role is remote, requires extensive travel across the United States and Canada, and supports major account growth initiatives.

Manage key pharmaceutical and CRO accounts as a trusted advisor, driving onboarding, adoption, retention, renewals, expansion, and upsell. Develop account plans, maintain executive stakeholder relationships, coordinate delivery and solutions teams, monitor account health in Salesforce, and represent the company at client meetings and industry events. Requires strong knowledge of clinical trials and real-world data applications, proven account growth experience, and 10+ years of relevant experience.

Manages complex personal insurance accounts throughout the policy lifecycle, including quotes, renewals, endorsements, cancellations, claims support, compliance, and client advisory. Builds client relationships, identifies cross-selling opportunities, analyzes account data, resolves issues, collaborates with carriers, and mentors junior account managers. Requires at least three years of personal lines experience and a resident Property and Casualty insurance license.

Manage a portfolio of logistics, warehousing, fulfillment, and last-mile delivery accounts. Build client relationships, oversee staffing plans and shift fulfillment, resolve escalations, track account health and operational metrics, prepare business reviews, and identify retention, upsell, and expansion opportunities. Partner with Sales and Operations teams to align worker supply with client demand during peak periods and new site launches.

Develop and grow strategic reseller and system integrator partnerships across Latin America. The role manages partner business plans, channel programs, account mapping, sales training, technical certification, pre-sales support, pipeline development, and joint customer engagements. It requires recruiting new partners, enabling existing partners, supporting marketing campaigns, presenting to executives, assisting with deal closure, and reporting on pipeline and lead generation. Regional travel is required.

Manage a high-volume B2B SaaS customer portfolio across North America, driving renewals, upsells, cross-sells, retention, and product adoption. Responsibilities include account health monitoring, customer engagement, revenue forecasting, CRM management, churn mitigation, and cross-functional collaboration with Customer Success, Marketing, Product, and Professional Services.

Manage Proofpoint’s national partnerships with ePlus, Trace3, and Defy. Drive partner-led customer acquisition, expansion, pipeline development, sales training, marketing programs, account mapping, and quota attainment. Build executive and sales-team relationships, develop partner business plans, recruit channel partners, and align internal sales teams with partner organizations. The role requires existing relationships with the named partners, reseller-management experience, strong communication and leadership skills, and approximately 60% travel.

Manage complex destination and tourism board partner accounts from planning through renewal. Coordinate campaigns across marketing, creative, events, analytics, and other teams; oversee budgets, timelines, deliverables, reporting, and performance recaps. Build partner relationships, identify growth and retention opportunities, resolve execution risks, maintain account documentation, and support team-wide processes and initiatives.

Leads government channel strategy and national account relationships across distributors, prime vendors, and government healthcare customers. Develops growth opportunities, expands product access, manages contracts and partner performance, and uses sales and account data to guide decisions. Coordinates with sales, pricing, contracting, marketing, regulatory, customer service, operations, and supply chain teams to resolve business issues and improve customer outcomes. The role is remote and includes up to 25% domestic travel.

Support Account Executives and Producers on select client portfolios by preparing renewals, coordinating with carriers and brokers, managing policy documentation in EPIC, issuing certificates and binders, handling invoices and audits, setting up new clients, and resolving payment or accounting issues.

Manages commercial property and casualty insurance accounts by designing insurance programs, supporting producers, negotiating coverage and rates with carriers, preparing proposals and applications, renewing and remarketing policies, advising clients on coverage and audits, and ensuring accurate, timely transaction processing.

Manages strategic enterprise technology accounts, serving as the primary relationship owner and driving revenue, profitability, client satisfaction, and account growth. Develops account plans, expands relationships, identifies cross-selling opportunities, supports solution sales, and coordinates delivery, procurement, invoicing, collections, and financial planning. Collaborates across marketing, solutions, delivery, and project teams while tracking opportunities, margins, revenue, gross profit, CSAT/NPS, and other account performance metrics.

Manages relationships with assigned public-sector software clients, driving renewals, add-on and cross-sell sales, quota attainment, pipeline management, demos, contract execution, and customer satisfaction. Uses Salesforce and CPQ to document opportunities, forecasts, communications, and quotes. Partners with proposals, legal, finance, customer success, and support teams while serving as a trusted advisor and territory liaison. Requires up to 25% travel and a professional home office.

Manages the national Albertsons account by developing and executing sales plans, achieving quotas, improving distribution, supporting promotions and new item submissions, and building customer relationships. Coordinates with internal teams, prepares presentations and paperwork, advises clients on account strategy, and attends trade shows and sales meetings. The role is fully remote but requires proximity to Boise for Albertsons headquarters meetings and includes minimal overnight travel.

Drive revenue by upselling and cross-selling cloud-based travel, expense, accounts payable, and payments solutions to existing SMB clients. Manage prospecting cadences, client meetings, sales opportunities, pipeline, forecasting, presentations, negotiations, and Salesforce documentation. Partner with Client Success, Solutions Consulting, sales management, and other stakeholders to exceed quarterly and annual quotas.

Manage and expand relationships with cooperative and municipal utility clients, driving renewals and account growth. Partner with Customer Success to align customer needs with AiDASH solutions, develop account and deal strategies, navigate complex enterprise buying processes, and build executive-level customer coalitions. Evangelize the platform, identify expansion opportunities, contribute sales best practices, and travel approximately 20% to engage customers in the field.

Manage and grow a US-based portfolio of payments and fintech clients. Responsibilities include developing account plans, driving upsell and cross-sell opportunities, leading business reviews, negotiating renewals and pricing, monitoring account performance, resolving complex issues, and representing client needs internally. The role requires strong payments expertise, commercial judgment, relationship-building skills, analytical ability, and effective cross-functional collaboration.

Build and maintain client relationships, understand customer needs, explain product value, coordinate internal support, analyze consumer data, maintain account records, resolve complaints, identify industry trends, and advocate for an improved buyer experience.