Top Account Manager (AM) Jobs in Boston, MA

Manage a portfolio of installed business customers, retaining and expanding accounts through relationship management, renewals, upgrades, presentations, and customer lifecycle support. The role cultivates decision-maker relationships, negotiates contracts, maintains sales funnel information, educates customers on products, and provides connectivity solution support. Success requires sales experience, strong communication, organization, independent judgment, Salesforce and ICOMS proficiency, reliable transportation, and a valid driver’s license.

Own renewals and expansion for a SaaS customer portfolio, managing quota, forecasting, multiyear negotiations, cross-sell opportunities, and renewal risk. Partner with Customer Success on account plans, use Salesforce and customer data to guide strategy, engage executive stakeholders in consultative value-based selling, and communicate customer insights to internal teams. The role requires strong commercial judgment, forecast discipline, collaboration, and familiarity with AI tools and B2B technology.

Manages enterprise client relationships across construction projects, markets, and business units. Monitors account performance, client satisfaction, risks, financials, and commitments; maintains client intelligence and Salesforce records; supports account strategy and growth; identifies expansion opportunities; coordinates account-level actions; and leads project reviews and onboarding. The role requires strong construction lifecycle knowledge, client-management skills, cross-functional collaboration, and consistent follow-through.

Supports enterprise client relationships across projects, markets, and business units. Maintains account-level oversight of client experience, project performance, risks, financials, and commitments; develops stakeholder relationships; supports account strategy and growth; maintains Salesforce data, dashboards, playbooks, and opportunity information; coordinates account actions; leads project reviews and onboarding; and escalates issues while collaborating across teams without direct authority.

Supports enterprise client relationships across construction projects, markets, and business units. Maintains account-level oversight of client experience, project performance, risks, financials, and opportunities. Develops stakeholder relationships, maintains Salesforce account intelligence, supports account strategy and growth, coordinates follow-through, leads project after-action reviews and onboarding, and escalates issues while partnering with account and business unit leadership.

Manage and scale the channel partner ecosystem by developing channel strategy, recruiting and enabling partners, driving partner-sourced pipeline and revenue, and managing relationships with major technology partners. The role owns channel forecasts, performance metrics, partner programs, joint business planning, sales execution, and cross-functional alignment across Sales, Marketing, Product, Finance, and Customer Success. It is remote for candidates in the DC, Maryland, or Virginia metro area with minimal travel.

Manage and grow strategic retail accounts by building buyer relationships, executing joint business plans, expanding distribution, managing promotions and trade spend, forecasting sales, and coordinating cross-functionally to drive profitable growth and improve on-shelf velocity.

Manages strategic relationships with enterprise managed service providers across North America. Develops partner business plans, drives practice growth, creates go-to-market strategies, identifies innovation opportunities, generates sourced demand, and supports subscription revenue growth. Oversees delivery quality, escalations, performance targets, account mapping, and partner pipeline development while collaborating with sales, services, and partner leadership teams.

Manages customer accounts and sells Thermo Fisher’s chromatography and mass spectrometry portfolio. Responsibilities include developing account strategies, expanding customer share of wallet, generating and forecasting pipeline, presenting technical solutions, negotiating contracts, closing orders, and coordinating internal technical specialists. The role requires strong scientific product knowledge, customer relationship management, sales forecasting, technical presentations, English and Spanish fluency, and travel to customer locations up to 80%.

The Major Account Manager role involves managing key accounts, expanding business, building relationships, and achieving sales targets within a fast-paced environment.

Manage client relationships and performance marketing accounts while coordinating media and creative execution. Responsibilities include analyzing campaign data, guiding strategy, translating metrics into recommendations, managing budgets and forecasts, monitoring campaign pacing, tracking deliverables, communicating trends, and using generative AI to improve workflows. The role also supports cross-functional teams, drives client results, and may contribute to account growth.

Manage client accounts and integrated digital advertising campaigns from strategy through execution and optimization. Develop audience segmentation, media plans, presentations, and performance reports; collaborate on proposals and client plans; manage vendor and client relationships; lead meetings; and use data analytics across social, video, email, web, and mobile channels to improve results.

Supports day-to-day client account management for digital advertising and marketing programs. Responsibilities include client communication, project coordination, campaign deliverable support, quality assurance, financial tracking, workflow documentation, and monitoring client and campaign insights. The role partners with project management, media, strategy, ad operations, data technology, and finance teams while supporting account health, client relationships, and growth opportunities.

Manages an employee benefits insurance book of business, maintaining client relationships, supporting producers, resolving service, claims, billing, and policy issues, and identifying retention, cross-selling, and new-business opportunities. The role oversees account transactions and documentation, coordinates with carriers and underwriters, conducts client meetings, maintains agency management systems, prepares reports, and may mentor account representatives. Travel, continuing education, and insurance licensing are required.

Manage Granite’s premier government and enterprise accounts, providing ongoing customer support and coordinating issues involving phone lines, outages, billing, and reporting. Conduct weekly customer meetings, document meeting minutes, track follow-up actions, and communicate with customers, sales teams, and internal staff. The role requires 24/7 account availability and the ability to obtain P2 government clearance.

Manage assigned customer accounts through proactive outreach, relationship building, sales pipeline development, quotations, and customer support. Meet monthly sales quotas, identify growth opportunities, collaborate with outside and national sales teams, maintain CRM records in NetSuite, and provide product and industry guidance across HPG Brands.

Manage and expand relationships with existing clients, drive product adoption, renewals, retention, upselling, and cross-selling. Develop account plans, negotiate contracts, analyze sales and market data, mitigate churn risks, maintain CRM records, and collaborate with sales, marketing, product, and support teams. The role requires achieving revenue targets and maintaining a retention rate above 90%.

Services assigned commercial insurance accounts, reviewing coverage and limits, advising clients, preparing applications and proposals, processing account transactions, maintaining agency records, supporting renewals and new business, and developing client relationships. The role also contributes to production goals, monitors industry trends, and may collect premiums.

Manage and expand existing Maestro PMS customer accounts by building stakeholder relationships, executing account plans, identifying upsell and cross-sell opportunities, and driving renewals. Address customer concerns, collaborate with Customer Success, maintain CRM records and sales pipelines, analyze account metrics, and report growth and satisfaction updates to management while achieving sales targets.

Manages a portfolio of personal lines and private client insurance accounts throughout the policy lifecycle. Responsibilities include coordinating new business, renewals, endorsements, cancellations, remarketing, coverage reviews, quotes, documentation, billing inquiries, and issue resolution. The role builds client and carrier relationships, supports retention and growth, maintains accurate agency records, tracks renewals and open items, and ensures compliance with insurance regulations and company standards.

Manages a portfolio of personal lines and private client insurance accounts throughout the policy lifecycle. Coordinates new business, renewals, endorsements, cancellations, remarketing, coverage reviews, quotes, documentation, billing inquiries, and issue resolution. Builds client and carrier relationships, maintains accurate agency records, tracks renewal milestones, supports retention and growth initiatives, and ensures compliance with company policies, insurance regulations, privacy requirements, and documentation standards.

Manages and grows enterprise financial institution and FinTech accounts for card issuance and personalization services. Responsibilities include customer onboarding, relationship management, consultative selling, account expansion, renewals, strategic account planning, forecasting, proposal development, contract negotiation, conflict resolution, and executive stakeholder engagement. The role owns complex sales cycles, drives adoption and revenue growth, collaborates with internal teams, and travels domestically up to 30%, occasionally increasing to 50%.

Manage and grow strategic customer accounts for Ontinue’s AI-powered MXDR services. Responsibilities include building executive and technical relationships, driving renewals, upsells and cross-sells, leading business reviews, managing account health and forecasts, coordinating internal delivery and security teams, and aligning Microsoft security solutions with customer goals.

Manage customer relationships and the full sales cycle for manufacturing software, from outbound prospecting and lead qualification through negotiation and contract closure. Build customer retention, reduce churn, maintain support contracts, conduct software demonstrations, meet sales quotas, and document outreach and activity in Salesforce. Partner with sales teams while providing responsive customer service and consultative solutions tailored to manufacturing clients.

Manage a LATAM mid-market customer portfolio from post-sale handoff through renewal and expansion. Build client relationships, identify growth opportunities, conduct quarterly business reviews and product demonstrations, manage proposals and follow-ups, maintain accurate records, and forecast expansion pipeline. The role requires daily communication in English and Spanish, strong organizational and presentation skills, experience with complex B2B sales cycles, and proficiency with sales technology.