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As a Service Delivery Manager at Nexthink, you will leverage your expertise to develop user stories, design IT performance monitoring solutions, and advise R&D on digital workplace developments. Collaborate with consulting teams to enhance customer satisfaction and proactively resolve IT issues while ensuring alignment with the product strategy.

The Director of Cloud Operations is responsible for managing cloud operations and SRE functions for Nexthink, focusing on building a high-performance cloud platform, enhancing CI/CD processes, ensuring compliance with FedRAMP, and leading a skilled operations team. The role requires strong collaboration with engineering, security, and product management teams to ensure service availability and optimal performance.

The Senior Customer Success Manager at Nexthink is responsible for managing strategic customer relationships, implementing Customer Success Plans, and driving value throughout the customer lifecycle. This role involves collaborating with various teams to ensure customer adoption and satisfaction, while also identifying upsell opportunities and maintaining overall customer health.