The Customer Account Manager is responsible for developing and maintaining customer relationships, managing day-to-day account activities, addressing issues, and driving customer satisfaction to ensure subscription renewals. This role entails identifying upsell opportunities, coordinating renewals, and ensuring exceptional customer service while maintaining a detailed sales database.

As the Global Account Director at Acquia, you will drive growth within strategic accounts, establish executive-level relationships, and manage client partnerships. You will leverage your extensive sales background in enterprise software to foster customer loyalty and achieve subscription renewals. The role involves developing sales strategies and effectively communicating with various stakeholders.

As an Account Executive at Acquia, you will identify and manage business opportunities, engage with executives, and develop relationships to drive sales growth. You will negotiate strategic deals, work collaboratively across teams, and adapt quickly to client needs in a fast-paced environment.